Vacancies at Caterpillar Inc.

Role Summary

• We are seeking a Sales Support Analyst to join our team in South Africa. This role combines analytical expertise with administrative coordination, making it ideal for someone who thrives in a fast-paced environment, enjoys working with data, and ensures smooth operational support for the team.

What You Will Do

• Analyze market trends, pricing strategies, and financial performance to support commercial decision-making.
• Deliver regular reports and forecasts on revenue, costs, and profitability.
• Collaborate with sales, finance, and operations teams to ensure alignment with commercial strategies.
• Create data-driven reports to identify opportunities for growth and efficiency.
• Support budgeting, forecasting, and variance analysis processes.
• Supporting the sales and commercial functions in the region

Core Competencies

• Analytical Thinking: Ability to interpret complex data and provide actionable recommendations.
• Accuracy and Attention to Detail: Completes tasks with precision.
• Collaboration: Works constructively with diverse teams and promotes shared goals.
• Effective Communication: Clearly conveys information and listens actively.
• Flexibility and Adaptability: Adjusts to new assignments and embraces change.
• Managing Multiple Priorities: Balances concurrent tasks without compromising quality.
• Problem Solving: Applies structured approaches to resolve issues.
• Structured: Able to create structure in processes and data accessibility.

What Will Put You Forward

• Degree or diploma in Finance, Business, Economics, or related field (or equivalent experience).
• Proven experience in a commercial, financial, analyst and administrative role.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, OneDrive, SharePoint); experience with BI tools is a plus.
• Proficiency in Salesforce.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities and adapt to changing demands.
• Effective communication and stakeholder management skills.

Additional Information

• Onsite - Kempton Park

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Role Definition

• We have an opportunity for a Territory Manager in South Africa. The position is responsible for overseeing and delivering all sales and integrated customer offerings to customers in the Africa and Middle East territories. In this role, you will lead and manage dealer relationships to market the company’s products and services and develop dealer sales capability for the diesel and gas gen-set market in Africa Middle East. You will be responsible for planning, setting, and achieving the Business Plan while driving overall sales and Go-To-Market strategies to promote the company’s products and services

What You Will Do:

• Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions.
• Designing and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques, supporting the rollout of new products.
• Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.
• Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement.
• Assessing dealers’ technical and soft skills capabilities and proposing training plans accordingly.
• Ensuring rigour and accurate data input in CRM system leading to meaningful reports.
• Preparing and leading regular Business Reviews with dealers and internal management teams.

What You Will Have:

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
• specific publications.
• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
• Effective Communication: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication.
• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Top Candidates Also Have:
• Experience in Diesel and Gas Power Generators sales, Data Centers, parts and services, knowledge of Salesforce or similar CRM systems; Degree in Mechanical / Electrical engineering
• Proven experience (6 years minimum) In a similar role
• A completed university degree in engineering (Electrical or Mechanical), or related field.
• Must be proficient in English. Arabic or French is a plus.

Additional Information:

• The role requires up to 35% of travel within the EAME region
• Onsite.