Vacancies at iOCO

What you’ll do:

• Develop scripts, database updates, reports, alarms, and dashboards to provide visibility and actionable insights across markets.
• Proactively drive database and KPI issue resolution by collaborating with relevant stakeholders.
• Perform comprehensive data integrity checks for Performance Management (PM) and Configuration Management (CM) interfaces.
• Implement proactive ticketing, notification, and reporting processes to reduce Mean Time to Repair (MTTR), increase network availability, and enhance quality and customer experience.
• Champion automation and zero-touch operations to optimize performance and efficiency.

Your expertise:

• 3 to 5 years of experience in a Transmission (TX) performance management or development role.
• Proven expertise in SQL with advanced skills.
• Hands-on experience with database query tools, e.g., Oracle.
• Demonstrated statistical analysis skills and ability to interpret complex datasets.
• Experience developing scripts, reports, and dashboards for actionable insights.
• Proficiency in Microsoft Power Suite (Excel, Power BI, and Power Automate) is advantageous.
• Python skills are a bonus but not mandatory.

Qualifications:

• Degree or Diploma in Information Systems, Engineering, or an equivalent qualification.

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What you’ll do:

• Cisco SD-WAN (a bonus if skilled as it is fairly new technology)
• Cisco ISE
• Cisco Wireless LAN controllers (9800)
• Wifi analyst
• F5 Support with Load balancers, VIP's, pools and certificates
• Cisco Umbrella and DNS
• DNS support
• DHCP
• VMware skill (a bonus)

Your expertise:

• 10 years experience
• Cisco Networking
• OSPF
• VXLAN
• VLANS
• Routing
• Spanning Tree
• IP access lists
• Nexus switching
• Spine leaf network capabilities VXLAN

Qualifications required:

• Cisco Certifications

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Your expertise:

• Backup and Recovery Management;
• Operational Controls Support; and 
• Business Process Improvements

Qualifications:

• Matric

Preferred qualifications:

• IBM Spectrum Protect, or TSM Certified. 
• Veeam Certified Engineer

What you will do:

Backup and Recovery Management:

• Design, implement, and manage backup and recovery solutions using IBM and Veeam technologies.
• Ensure the integrity and availability of backup data.
• Perform regular backup audits and health checks.
• Develop and maintain disaster recovery plans.
• Troubleshoot and resolve backup and recovery issues.

Operational Controls Support:

• Support and participate in audits, risk assessments, and disaster recovery & business continuity management (DR & BCM) governance.
• Implement corrective actions based on audit findings and risk assessments.

Business Process Improvements:

• Identify and implement improvements in backup and recovery processes.
• Stay updated with the latest IBM backup and recovery technologies and best practices.

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What you’ll do:

The required resource will be accountable to achieve the following objectives:

• Implementation Planning and coordination with relevant teams.
• Develop a detailed project plan outlining milestones, timelines, and responsibilities.
• Oversee the migration of existing contracts to the new system.
• Conduct thorough data validation to ensure accuracy and completeness.
• Customization and Configuration - Collaborate with selected vendor to customize the contract system based on legal team needs. Configure user access permissions, workflows, and approval processes.
• Document Management -Review and organize contracts within the system, ensuring they are correctly categorized and easily accessible.
• Assist in creating and maintaining a Clause library and Playbooks for various contracts.
• Training - Develop training materials and user guides and conduct training sessions to familiarize users with the new system.
• Testing and Quality Assurance - Participate and execute thorough testing to identify and resolve any system issues before full deployment.
• User Support and Issue Resolution - Provide continuous support for staff using the new system.
• Monitoring and Reporting - Monitor system performance and address any emerging issues.
• Generate regular reports on the effectiveness and efficiency of the contract management system.
• Establish a feedback loop for continuous improvement based on user input.

Your expertise:

Minimum of 5 years working experience in the following areas:

• Experience managing a contract management software
• Commercial/Corporate experience in a large local law firm or an international law firm or in-house legal or relevant international company
• Worked across diverse cultures and geographies
• Experience in telecom environment or ICT/wholesale environment.
• Experience in reviewing transactions involving the procurement, development, licensing and support of technology products and services, and intellectual property.

Qualifications required:

• 3 - 4 Year degree in Law (Bachelor of Laws) or relevant Undergraduate degree
• Master of Laws or relevant Master’s degree is advantageous