Vacancies at Roche

Key Challenges:

• You own all aspects for 1st level support for first-level support of systems, primarily SAP, including capturing, documenting, and resolving changes or issues within the system.
• You implement the system requirements for new product launches or technical product transfers.
• You participate in the creation, verification, and finalization of training materials for relevant functional employees.
• You identify and take ownership of key changes in functional or business processes and operations due to system updates or procedural adjustments, executing the necessary modifications.
• You assess and quantify the impact of key business/operational changes to the Cape Town organisation. 
• You communicate and share with key operational team leads and stakeholders the effect of business process changes on relevant functional employees and the day-to-day execution of work.
• You collaborate with manufacturing IT to ensure appropriate solutions are available to meet operational requirements.
• You work with subject matter experts (SMEs) and project teams to identify, define, collate, document, and communicate data changes and verification requirements.
• You work with SMEs and their counterparts to analyze, generate, and capture any "missing" master data.
• You coordinate, execute, and report on local system test cases, including functional, integration, and user acceptance tests, within the relevant functional area.
• You perform other duties as assigned by management.

Who you are:

• You hold a Bachelor's degree in business administration, IT, natural sciences, or a related field, with over 2 years of experience and a strong understanding of ERP systems (SAP), including system setup and maintenance.
• You have the ability to view existing solutions from new perspectives, while exploring and applying innovative concepts and methodologies.
• You have demonstrated proficiency in Microsoft Office products (Word, Excel, and PowerPoint) and Google Suite.

Preferred:

• In-depth knowledge of SAP, with a focus on master data management, recipes, and BOMs (Bill of Materials).
• Proficiency in the supported modules, including SAP PP-PI, QM, and MM. Experience with SAP ECC and S/4HANA is a plus.
• A basic understanding of resource planning concepts, such as labour pools and resource groups, to facilitate effective data collection and analysis, is beneficial.

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The Opportunity: 

• Performs product QC testing according to standard procedures and within specified time frames. Additionally, analyzes and interprets test results and completes QC reports accurately and in a timely manner.
• Performs ad hoc testing as and when required for troubleshooting, investigation purposes, projects and validation purposes.
• Drives NCR/CAPA/CR processes for QC and participates in investigations. Utilizes technical writing skills to compile investigation or RCA reports where required. Provides input for brainstorming activities, support approaches for problem-solving, trouble-shooting and data analysis related to QC failures.
• Manages schedule and workload independently and communicates any delays/deadlines that cannot be met to the relevant line manager or stakeholder/s.
• Ensures training on QC assays are complete before performing testing as well as provide training to other team members when required.
• Maintains selected pieces of equipment and areas of the facility and may assist in regular laboratory environment monitoring tests
• Support 5S efforts to streamline overall operations and improve efficiency. Ensure that new process implementation actions are performed on time.
• Actively works toward achieving departmental KPIs and may perform other duties as assigned by management.

Who Are You:

• Honours degree in Biology, Molecular Biology, Biochemistry or related fields and 1 - 2 years relevant working experience; or an equivalent combination of education and working experience.
• Experience in Molecular Biology techniques, such as PCR, qPCR and next-generation sequencing.
• An understanding of the concepts associated with Quality Control.
• Demonstrated proficiency in Microsoft Office products (Word, Excel, PowerPoint required).

Knowledge, Skills and Abilities:

• Ability to work effectively within a team in a fast-paced changing environment, flexibility to adjust with moving priorities and ensuring superior attention to accuracy and details, while meeting deadlines in a timely manner.
• Critical thinker with a creative and disciplined approach to problem solving. 
• Must have demonstrated capacity to write and comprehend complex protocols and reports, programs, and situations.
• The ability to work independently and productively with minimal direction, and routinely exercise initiative and sound judgment.
• Experience in ISO quality management systems (i.e. ISO 9001 and/or ISO 13485) will be advantageous.