SANBS is a not-for-profit organisation; therefore, ownership of its assets does not vest in its members. In the event that SANBS should stop operating, its assets would have to be transferred to an organisation with similar goals and objectives. SANBS provides an essential service within South Africa and is rated amongst the best in the world in the provi...
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Introduction
- An opportunity has become available for a Blood Bank Shift Supervisor. The incumbent will supervise and manage overall activities on their shift, pertaining to all Blood Bank staff ensuring that dailyoperational activities meet required standards and procedures are adhered to.
Job description
Key Performance Areas
- Operational objectives
- Financial Objectives
- Quality and Risk objectives
- People Supervised to achieve operational objectives
- Customer relations
Special Requirements:
Job Specific Requirements:
- Overtime as required
- Night shift and weekend duties as rostered
- Occasional local and national travel
Person Specific Requirements:
- General physical health and reasonable endurance and mobility
- Person cannot be colour blind
- Details conscious
- Proficient eye-sight
Competencies:
Cognitive:
- Analytical Thinking and Attention to Detail
- Problem Solving
- Judgement and Decision Making
Personal:
- Ethical Behaviour
- Personal Development
- Flexibility/Adaptability
- Excellence Orientation
- Drive and Belief in the cause
Interpersonal:
- Customer Service Orientation
- Relationship Building
- Communication
- Engaging Diversity
- Teamwork
- Knowledge Sharing
Professional/Technical:
- System Competence
- Laboratory Skills
- Blood Grouping Skills
- Administrative Skills
Principles of Excellence:
- Customer Service Orientation
- Ethical Behaviour
- Excellence Orientation
- Engaging Diversity
- Teamwork
Minimum requirements
- HPCSA Registered Medical Technologist (Blood Transfusion)
- 1 year blood banking experience
- Drivers License
- Computer Literacy
Apply by: 15 October 2025
go to method of application »
Job description
KEY PERFORMANCE AREAS (KPAS)
KPA 1 Financial
- Manages cost per unit for both whole blood and specialised collections within agreed blood drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as per the target.
- Maintains and validates equipment to ensure that repairs are done timeously.
- Reports increases / decreases in consumable usage to the Clinic Supervisor as well as discrepancies in consumable stock deliveries.
KPA 2 Customer Stakeholder
- Manages stakeholder relations at the blood drive and/or donor centre.
- Welcomes donors by greeting them as they enter the blood drive, assist with and/or guide them to the registration table.
- Asks Donor to read pamphlets/posters before medical assessment.
- Helps donors to complete donor forms and clarify any query they might have.
- Addresses and/or report all complaints to the in-charge before or by the end of the shift.
- Ensures that customer needs and priorities are understood at all times.
- Coaches team on customer service through discussion of the root cause of complaints, compliments and queries.
KPA 3 Internal Processes
- Collects whole blood and/or apheresis units to meet assigned target.
- Assists team packing and off-loading the vehicle at the venue efficiently and effectively.
- Assists with setting up the blood drive in time for the arrival of donors.
- Completes donor documentation and assessment procedure courteously, effectively and efficiently according to relevant standard operating procedure.
- Assists with identification and registration of donor according to relevant guideline, and check the donor form for completeness.
- Assists with recruitment and booking of whole blood and specialised donors to ensure team meet target.
- Conducts basic physical checks on donors as per the SOP, capture all relevant information and report any deviation to the person in-charge of the clinic.
- Documents results of all basic physical checks on relevant record sheets/Donor Questionnaires.
- Inform clinic supervisor or designated deputy of all irregularities immediately. The donor will be accepted or deferred by clinic supervisor or designated deputy in case of medical reasons.
- Conducts confidential assessment (risk behaviour interview) with potential donors.
- Educates donors on high-risk behaviour.
- Prepares blood pack with the scale to ensure that correct volume of blood is collected
- Prepares for phlebotomy section and carry out phlebotomy as per the relevant SOP including donor care and education.
- Cares for donor during donation including providing refreshments and education.
- Initiates treatment in emergencies (First Aid/CPR) with the help of the in-charge / SANBS Medical Lead Consultant pending arrival of emergency personnel.
- Completes all documentation post-donation and any additional reports/information as required.
- Provides post-donation care and advice.
KPA 4 Learning and Growth
- Performs Clinic Supervisor duties, roles and responsibilities, according to that job description for that particular time or clinic as per operational requirements.
- Maintains regular two-way communication by attending and participating in monthly staff meetings on matters such as strategy; values; team building; policy changes; SOPs to ensure understanding.
- Assists the Clinic Supervisor in analysing training needs for the unit and manages staff competency through observation on relevant policies and procedures, including completion of relevant CPD’s and POE’s.
KPA 5 Governance
- Maintains and keeps updated staff and equipment files as per relevant policies and procedures.
- Oversees the application of all relevant policies and procedures in the unit as per the SHEQ and Operational policies and procedures.
- Manages medical waste by ensuring that all waste generated during the blood drive are discarded as per the SOP.
- Maintains a safe environment by ensuring that safety procedures are followed as per SOP.
Minimum requirements
Education
- Diploma / Degree in General Nursing Sciences.
- Code B or EB Manual driver’s license.
Experience and knowledge requirements
- 2 years Registered Professional Nursing experience.
Other (knowledge and skills), e.g. under-standing of relevant legislation; knowledge of relevant company procedures
- Relevant SANBS policies and Procedures.
- Standards of Practice for Blood transfusion in SA.
Apply by: 14 October 2025
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Introduction
- An opportunity has become available for an enrolled nurse in the donor collections department. The Incumbent will be responsible for the collection of sufficient, safe, quality / low risk blood according to relevant SOPs
Job description
Key Performance Areas:
- Assists in efficient clinic preparation and closure to achieve blood collection targets.
- Ensures that donor registration is undertaken professionally, accurately, promptly and in a friendly manner.
- Undertakes Basic Physical Check/ Assessment to correctly assess donor suitability for Donations.
- Ensure that Phlebotomy procedures are undertaken professionally according to Standard Operating Procedures and in a friendly manner.
- General Administrative Duties.
- Ensures that Clinics are supervised professionally and according to Standard Operating Procedures.
Job Specific Requirements
- Works under supervision (direct or indirect) of Clinic Supervisor, or designated deputy.
- Incumbent may be required to drive a company vehicle from time to time as per operational requirements.
- May be required to travel with overnight stays
- Must be prepared to work overtime, weekends and variable hours within prescribed limits and conditions
- The incumbent will be required to be on his/her feet for lengthy period, to carry loads of up to 14kg and assist with loading and off-loading vehicles and able to climb stairs within reason.
Competencies
- Analytical thinking and attention to detail
- Customer Service orientation
- Planning, organising and monitoring
Minimum requirements
- Registered Enrolled Nurse
- Code 8 Drivers license
- Current registration with SANC.
- Current CPR certificate - training will be provided by SANBS if incumbent is not in possession of current certificate. To be renewed as required
Apply by: 19 October 2025
go to method of application »
Job description
KPA 1 Customer Stakeholder
- Participates in donor recruitment pilot studies which may be run at specific blood drives.
- Attends to donor queries and complaints, and reports follow up required to Donor Relations Practitioner.
- Provides feedback to the Donor Relations Practitioner and Donor Educator related to educational needs i.e. talks required etc.
- Assists with arranging donor marketing functions such as media launches, donor awards and controller functions.
KPA 2 Internal Processes
- Delivers advertising material i.e. flyers, posters, banners and boards prior to the blood drive when required.
- Makes contact with the blood drive controller / peer promoters and confirms that all arrangements are in order.
- Arranges a more suitable venue in conjunction with the clinic supervisor if venue provided on the day is not suitable and includes information on the recruiter’s report form.
- Displays advertising material and directional arrows to enhance visibility of the blood drive
- Recruits and educates blood donors to ensure collection targets are met.
- Highlights risk behaviour posters to donors to ensure safe, quality blood supply.
- Receives and welcomes blood donors on their arrival at the blood drive in a friendly and professional manner.
- Puts donors at ease to ensure they have a good donation experience.
- Issues donor information pamphlets and ensures that donors understand the need to read and comprehend the information.
- Monitors the flow of the blood drive with guidance from clinic supervisor to reduce the waiting time
- Offers refreshments to donors as required and deals with customer service questions.
- Refers all medical questions to the Clinic Supervisor.
- Assists with setting up and packing up of the blood drive, and ensures venue is left in good order.
- Promotes all campaigns to donors and provides feedback to the Donor Relations Practitioner.
- Assists in arranging branch promotions, shows and exhibitions.
KPA 3 Learning and Growth
- Submits weekly donor recruitment report to the Donor Relations Practitioner, and makes recommendations to improve performance of the blood drive
- Updates personnel file regularly and ensures all relevant SOPs are read and understood, and competencies done where required
- Attends required meetings and appropriate training sessions to remain informed of current fieldrelated developments and promote knowledge sharing.
Minimum requirements
Education
- Grade 12
- Marketing/Public Relations Certificate (Minimum 6 months).
- Driving Licence – Code B Manual.
Experience and knowledge requirements
Other (knowledge and skills), e.g. under-standing of relevant legislation; knowledge of relevant company procedures
- Computer literacy: MS Office
Apply by: 21 October 2025
go to method of application »
Introduction
- To undertake the marketing tasks within the specific collections centre in order to increase the public’s awareness, knowledge and understanding of blood donation.
- The primary objective is to meet the collections targets and secondly to address the marketing needs within their area of operation.
Job description
Key Performance Areas:
- Operational Objective
- Stakeholder Relations
- Financial Objectives
- Staff Management
- Education
- Administration
Competencies:
- Analytical thinking and attention to detail
- Ethical behaviour Persuasive skills
- Drive and belief in the cause
- Teamwork
- Communication
- Judgement and decision making
- Professional Image and Visibility
- Customer Service Orientation
- Building and Living the brand
- Motivating people
- Problem Solving
- Excellence orientation
- Engaging diversity
Minimum requirements
Education:
- Minimum of a 3 year PR or Marketing qualification
- Computer literacy
- Driving License
Experience:
- Experience within the blood transfusion environment
- Mininum of 2 years experience in a PR or Marketing environment
Apply by: 19 October 2025
go to method of application »
Job description
KPA 1 Customer Stakeholder
- Participates in donor recruitment pilot studies which may be run at specific blood drives.
- Attends to donor queries and complaints, and reports follow up required to Donor Relations Practitioner.
- Provides feedback to the Donor Relations Practitioner and Donor Educator related to educational needs i.e. talks required etc.
- Assists with arranging donor marketing functions such as media launches, donor awards and controller functions.
KPA 2 Internal Processes
- Delivers advertising material i.e. flyers, posters, banners and boards prior to the blood drive when required.
- Makes contact with the blood drive controller / peer promoters and confirms that all arrangements are in order.
- Arranges a more suitable venue in conjunction with the clinic supervisor if venue provided on the day is not suitable and includes information on the recruiter’s report form.
- Displays advertising material and directional arrows to enhance visibility of the blood drive
- Recruits and educates blood donors to ensure collection targets are met.
- Highlights risk behaviour posters to donors to ensure safe, quality blood supply.
- Receives and welcomes blood donors on their arrival at the blood drive in a friendly and professional manner.
- Puts donors at ease to ensure they have a good donation experience.
- Issues donor information pamphlets and ensures that donors understand the need to read and comprehend the information.
- Monitors the flow of the blood drive with guidance from clinic supervisor to reduce the waiting time
- Offers refreshments to donors as required and deals with customer service questions.
- Refers all medical questions to the Clinic Supervisor.
- Assists with setting up and packing up of the blood drive, and ensures venue is left in good order.
- Promotes all campaigns to donors and provides feedback to the Donor Relations Practitioner.
- Assists in arranging branch promotions, shows and exhibitions.
KPA 3 Learning and Growth
- Submits weekly donor recruitment report to the Donor Relations Practitioner, and makes recommendations to improve performance of the blood drive
- Updates personnel file regularly and ensures all relevant SOPs are read and understood, and competencies done where required
- Attends required meetings and appropriate training sessions to remain informed of current fieldrelated developments and promote knowledge sharing.
Minimum requirements
Education
- Grade 12
- Marketing/Public Relations Certificate (Minimum 6 months).
- Driving Licence – Code B Manual.
Experience and knowledge requirements
Other (knowledge and skills), e.g. under-standing of relevant legislation; knowledge of relevant company procedures
- Computer literacy: MS Office
Apply by: 15 October 2025
go to method of application »
Introduction
- South African National Blood Service has an opportunity for a Clinic Supervisor in the blood collection department.
Job description
Primary Purpose of the job:
To supervise the functioning of Collections Teams to achieve the following objectives
- Procurement of blood as per agreed targets.
- Correct treatment of donors and patients.
- Performing complex therapeutic procedures according to patient needs.
- Compliance to policies, procedures and standards of practice.
Key Responsibilities
- Supervise the collections team to achieve collection targets and maintain all quality standards, for all procedures performed at the site.
- Ensure excellent customer service.
- Ensure quality and risk management for area of responsibility.
- People managed to achieve operational objectives.
- Business planning and financial management
Competencies
- Analytical thinking and attention to detail
- Customer Service Orientation
- Relationship Building
- Communication
- Teamwork
- Practical Management
Minimum requirements
- Registered Professional Nurse (RPN).
- 1 Year Blood Transfusion experience
- Current registration with SANC.
- Computer Literacy (Microsoft Office)
- Current CPR Certificate to be renewed as required.
- Incumbent may be required to drive a company vehicle from time to time as per operational requirements.
- Current valid code 8 or 10 drivers license
- Must be prepared to work overtime, weekends and variable hours within the prescribed limits and conditions.
- The incumbent will be required to be on his/her feet for a lengthy period, to carry loads of up to 14kg and assist with loading and off-loading vehicles and able to climb stairs.
Apply by: 16 October 2025
go to method of application »
Introduction
- Qualified Blood Bank Technician To perform routine testing functions (manual and automated) in blood banks including but not limited to, compatibility, post-natal and preliminary transfusion reaction investigations according to Standard Operating Procedures and the Standards of Practice for Blood Transfusion in South Africa.
- Qualified Blood Bank Technologist To perform routine testing functions in Blood Banks including but not limited to, compatibility, postnatal and preliminary transfusion reaction investigations.
- To check and verify test results performed by Registered Blood Bank Technicians, Registered Trainee Technicians and Registered Student Technologists.
Job description
Qualified Blood Bank Technician
KPA 1 Operational Objectives
- Perform all operational functions (manual and automated) according to Standard Operating Procedures (SOP) and within the required timeframes:
- Check blood and blood product stock levels. Report expired units.
- Receive reagents and proficiency tests and store them in designated areas at the correct temperature.
Dispose of waste according to SOP:
Prepare documentation for waste traceability:
- Collect and place medical waste containers in the designated area daily for removal and disposal by the approved waste removal company.
- Check weighing of waste by the waste disposal company.
KPA 2 Instrument and Laboratory Maintenance
- Perform daily cleaning of work area, cold rooms, fridges, freezers and all blood banking equipment according to SOP and record the information.
- Check that all equipment and instrumentation is in working order. Report any defects to the Supervisor.
- Monitor the temperature of all equipment used to store blood and blood products and record the information. Report any problems to the Supervisor.
KPA 3 Quality and Risk Objectives
- Ensure that all policies, documentation and SOPs are read, understood and maintain competency.
- Comply with Standard of practice, SHEQ and accreditation requirements.
- Contribute to and participate in continuous safety and quality improvement.
- Perform processes to ensure that the number of minor and major deficiencies amount to less than the agreed amount per site.
KPA 4 Customer Relations
- Document customer complaints / Compliments / queries and forward documentation to the Supervisor.
- Interact professionally and courteously with internal and external customers.
Blood Bank Technologist
KPA 1 Operational Objectives
- Perform all operational functions (manual and automated) according to Standard Operating Procedures (SOP) and within the required timeframes:
- Report situations where the critical and non-critical consumables are not available after hours to the Blood Bank (BB) Supervisor.
- Deputise for Shift Supervisor/BB Supervisor when absent or unavailable.
- Receive reagents and proficiency tests and store them in designated areas at the correct temperature.
Dispose of waste according to SOP:
- Prepare documentation for waste traceability:
- Collect and place medical waste containers in the designated area daily for removal and disposal by the approved waste removal company.
- Check weighing of waste by the Waste Disposal Company.
KPA 2 Specialist Technical functions
- Check and verify test results performed by registered technicians, registered trainee technicians and registered student technologists.
- Assist BB Supervisor with training and competency assessments.
- Perform secondary testing, including but not limited to, problem cross matches, postnatal, antibody investigations and preliminary transfusion reaction investigations within required timeframes and according to SOP specifications.
KPA 3 Quality and Risk Objectives
- Check equipment to ensure that all instrumentation and equipment is in working order according to SOP criteria.
- Check blood and blood product stock levels, including identifying and reporting of expired units.
- Ensure that all policies, documents and relevant SOP’s are read and understood and maintain competency for the stipulated standard operating procedures.
- Comply with standards of practice, accreditation, QC testing, proficiency testing and safety requirements and contribute to and participate in continuous quality improvement.
- Strive to remain well informed of current developments to promote knowledge sharing as well as to ensure acquisition of required CPD points according to IPA specifications.
- Assist the BB Supervisor with Risk tasks allocated within the agreed timeframes.
KPA 4 Instrument and Laboratory Maintenance
- Perform daily cleaning of work area, cold rooms, fridges, freezers and all blood banking equipment according to SOP and record the information.
- Check that all equipment and instrumentation is in working order. Report any defects to the Supervisor.
- Monitor the temperature of all equipment used to store blood and blood products and record the information. Report any problems to the Supervisor.
KPA 5 Customer relations
- Document customer complaints / compliments / queries and forward documentation to the BB Supervisor.
- Interact professionally with medical staff and ensure an adequate and efficient response to routine queries.
KPA 6 General Functions
- Perform Shift Supervisor functions and other related duties when required so as to facilitate the efficient running of the laboratory.
- Perform miscellaneous routine laboratory tasks and other job-related duties when required by the supervisors and other senior staff so as to facilitate efficient running of the laboratory.
- Attend meetings to ensure that relevant information is acquired.
SPECIAL CIRCUMSTANCES (E.G. TRAVEL, WORKING AFTER HOURS ETC.)
- Overtime as and when required.
- Shift work and weekend duties as scheduled.
- Occasional local and national travel.
- Call out system.
- General physical health and reasonable endurance and mobility.
- Proficient eye-sight.
Minimum requirements
Education
- HPCSA Registered Biomedical Technician / Technologist (Blood Transfusion).
Experience and knowledge requirements
- As per HPCSA registration requirement as Medical Technician / Technologist (Blood Transfusion).
- Other (knowledge and skills), e.g. understanding of relevant legislation; knowledge of relevant company procedures.
- Computer Literacy in MS Word, Excel and Outlook.
SPECIAL CIRCUMSTANCES (E.G. TRAVEL, WORKING AFTER HOURS ETC.)
- Overtime as and when required.
- Shift work and weekend duties as scheduled.
- Occasional local and national travel.
- General physical health and reasonable endurance and mobility.
- Detail conscious.
- Proficient eye-sight.
- Person cannot be colour blind
Apply by: 14 October 2025
Method of Application
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