Vacancies Available at Kagiso Media

Key Accountabilities: 

• Ensure specified face to face meetings with clients per week (new clients, upselling business calls and service calls) 
• Ensure specified non-face to face contact with clients per week
• Categorize and define a strategy per client for A, B and C clients with CRM calendar
• Effectively ensure interdepartmental communication in respect of each on-air campaign
• Ensure the campaign is effectively and accurately implemented
• Meeting monthly, quarterly and annual targets
• Successfully procure new business and close sales
• Develop methods to procure new clients
• Attend to meetings and administrative functions
• Research and draft accurate proposals
• Update the client database for all clients and capture all client activity regularly on the CRM software.
• Ensure that contact reports and completed and tracked in CRM
• Ensure thorough product knowledge
• Awareness of client’s business activities and ability to Service clients professionally
• Retain a minimum of 75% of clients annually
• Ensure forward planning (complete quarterly plan for each) existing client
• Ensure that the Client has a great experience with the brand 

New Business Development:

• Successfully procure new business and close sales
• Achieve the set amount of client calls
• Achieve the specified target for new client applications
• Develop methods to procure new clients
• End client meetings with requests for referrals
• Effectively manage the client relationship via a plan CRM strategy
• Effectively ensure interdepartmental communication in respect of each on-air campaign.
• Ensure the campaign is effectively and accurately implemented

Administrative Functions:

• Attend meetings
• Research and draft accurate proposals
• Update the client database for all clients and capture all client activity regularly on the CRM software.
• Renew existing client campaigns
• Pre-call / post call panning
• Categorize the client database
• Ensure that pipeline is accurate via the CRM System
• Ensure sales process and other processes are adhered to

Manage Key Trade Partnerships:

• Build and Maintain close working relationships with key trade partners
• Manage the day to day needs of the clients, including airtime bookings and advert recordings etc
• Service clients professionally
• Add input into the drawing up of partnership contracts where need be
• Awareness of client’s business activities
• Conceive and execute a Customer Relations Management strategy for these clients; including East Coast Radio management

Requirements

Qualification Requirements:

• Relevant Degree/ Diploma

Experience and Skills Requirements:

• Code 08 Drivers License
• Preferably 2-3 years experience in the advertising and media sales environment
• 5-7 years experience in sales
• Business sales and marketing principles
• Excellent Communication Skills - written, verbal and telephonic.
• Customer Relationship Management
• Relationship Builder

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Key Accountabilities: 

• Set and track revenue targets relevant to the portfolio
• Regular reporting on sales activity
• Drive and actively engage in the sales process to ensure stakeholder needs are met
• Monitoring of annual commitments and regular tracking and trending of spend
• Build and develop strong stakeholder relations within the Government and Agency portfolio
• Develop new lines of business within the portfolio and maintain existing business
• Manage the stations’ CRM opportunities for advertiser benefit in both the agency and government portfolios.

Mentorship and Development:

• Develop skills and knowledge within the sales teams through on the job development and training 
• Accompany and assist the sales team in presentations and workshops
• Assist with the recruitment and training of new sales staff
• Sales training once per month
• Share and learn best practices with/ from Mediamark

Project Management:

• Assist in the initiation and negotiation of key projects/ client projects

Strategy:

• Assist in the implementation of the sales strategy, in line with stations vision, goal and company strategy
• Provide input to the overall strategic objectives of the station
• Provide input of ideas, initiatives and innovations for the future wellbeing of the company
• Assist with the growth, customer care and competitive strategy
• Providing strategic interventions as and when required

Operational and People Management:

• Attending to key customer relationship management
• Problem solving and finances
• Understanding customer needs and requirements
• Identity new business opportunities for new & existing clients
• Ensure that all sales are capture on the CRM system – Pipefy and Active Campaign
• Foster a positive and motivating working environment for employees within the department
• Instill the values of East Coast Radio
• Together with HR implement the performance management system effectively. PEPs and PIPS
• Implementing discipline when necessary
• Uphold the standards of the company

Requirements

Qualification Requirements:

• Grade 12
• Relevant Degree/Diploma

Experience and Skills Requirements:

• At least 8 years’ experience in the advertising and media sales environment
• Valid Code 08 Drivers License 
• Business management principles
• Customer relationship management
• Ability to recruit, train and manage sales staff
• Understanding of research and Insights and media currencies
• Thorough understanding of the sales and marketing process
• Broad radio and all media knowledge
• Government knowledge or operations