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  • Posted: Jan 9, 2025
    Deadline: Not specified
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    Panagora Group is a woman-owned small business (WOSB) dedicated to high-impact international development. Our goal is to provide innovative solutions that build national capacity and promote sustainability through robust local participation and capacity building, utilizing highly integrated and private sector solutions. Throughout our work, we embrace a v...
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    Project Officer: Global Health Security (GHS) and Health Systems Strengthening (HSS)

    Description of Position: 

    • The Project Officer: GHS & HSS will coordinate strategic planning and management across TSS projects to support USAID/South Africa’s GHS & HSS teams and where assigned USAID regional health offices to meet critical program objectives. S/he will lead the development and coordination of strategies across various TSS projects to determine where program and operations resources are needed and then work to recruit, deploy, and manage technical experts to fill those gaps. 
    • S/he will be responsible for coordinating TSS’s support to USAID including project scoping, quarterly and annual work planning, and recruiting and managing technical experts to respond to identified challenges or gaps. The Project Officer: GHS & HSS will integrate innovative solutions to all projects, and leverage what has worked previously and adapt approaches to integrate lessons learned and to customize solutions to the unique needs of each Health Office, building relationships with various teams and key stakeholders, promoting efficient and effective ways of working and sustainable knowledge transference from technical experts to health office teams. 
    • The Project Officer: GHS & HSS will support one or more of the following tasks, core activities and deliverables as listed below and as assigned, based on TSS’s work plans. For these activities, he/she may be asked to complete the tasks and/or develop the capacity of colleagues, USAID, government or implementing partner counterparts to complete these tasks. Other activities/tasks may be assigned based on the needs of TSS as defined in our work plan. The Project Officer: GHS & HSS will carry out the following activities: 

    Project Management & Coordination 

    • Manage and coordinate essential activities supporting the USAID Bilateral Health Office's Global Health Security and Health Systems Strengthening teams to achieve key project objectives. 
    • Work with relevant stakeholders to define project scope, set priorities, map activities, and establish deliverables, ensuring alignment with USAID BHO GHS & HSS objectives. 
    • Oversee projects from initiation to completion, building key stakeholder relationships, assigning roles and responsibilities, and delivering products in accordance with TSS project management principles. 
    • Oversee the coordination of quarterly, monthly and ad-hoc project updates to USAID, collaborating with Senior Leadership to provide regular budget updates and financial status reports. 
    • Assist with other activities as required to support overall project objectives and ensure project success. 

    Team Management & Development 

    • Lead the management of core technical teams, including skilled experts, to develop and deliver high-quality products in alignment with USAID’s goals. 
    • Manage both long- and short-term staff, as well as subcontractors, ensuring alignment with project objectives and efficient delivery. 
    • Contribute to the recruitment of health-related professionals to expand Panagora’s global team, enhancing capacity and expertise. 

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    Solutions Advisor: Adapting & Learning

    Description of Position: 

    • The Solutions Advisor: Adapting & Learning will collaborate closely with TSS staff to design and facilitate workshops that foster continuous learning, adaptive management, and team development, helping USAID and its implementing partners achieve critical program objectives. This role will develop tailored, interactive workshops to meet the unique needs of each team, drawing on best practices and lessons learned to drive performance and collaboration.
    • Key responsibilities include engaging with teams and stakeholders to identify learning priorities, creating content to enhance team effectiveness and problem-solving, and facilitating knowledge sharing to support sustainable learning and improved practices.
    • The Solutions Advisor will also lead a community of practice for facilitators to promote continuous learning, knowledge sharing, and the application of best practices. Additionally, the role will ensure efficiency by analyzing strategic documentation to standardize key engagements, such as team retreats, and sharing tools and best practices.
    • The Solutions Advisor will also develop adaptable core programs and create a resource library of facilitation methods and tools to enhance efficiency and support ongoing development. 

    Activities and Deliverables could include, but are not limited to, the following: 

    Needs Assessment and Program Design 

    • Conduct consultations with key stakeholders to identify objectives, learning outcomes, and specific needs for the workshop(s). 
    • Design a tailored workshop program that aligns with organizational priorities and integrates adult learning principles to ensure engagement, knowledge retention, and practical application. 
    • Develop supporting materials, including agendas, presentations, handouts, activities, and post-workshop resources. 

    Workshop Facilitation 

    • Facilitate interactive and engaging workshops that encourage participation, collaboration, and actionable outcomes. 
    • Use a mix of facilitation techniques, such as group discussions, case studies, role-playing, and reflective exercises, to accommodate diverse learning styles. 
    • Adjust workshop flow and delivery as needed to respond to participant needs and feedback in real time. 

    Capacity Building and Learning Integration 

    • Provide participants with tools, strategies, and frameworks to apply workshop learnings in their roles. 
    • Guide teams through collaborative problem-solving, planning, or action-oriented exercises to address specific challenges or opportunities. 
    • Incorporate actionable learning and adaptive management principles into the program design. 

    Post-Workshop Deliverables 

    • Summarize workshop outcomes, insights, and recommendations in a brief report for stakeholders. 
    • Provide follow-up resources, including key takeaways, tools, or learning aids to support continued application. 
    • Offer recommendations for next steps to reinforce learning and drive implementation of outcomes. 

    Facilitation Resource Library 

    • Facilitation Techniques, Tools, and Frameworks: A collection of proven methods, strategies, templates, and frameworks to engage participants, foster collaboration, and ensure active learning during workshops, while maintaining consistency and quality across all engagements. 
    • Best Practices and Customization Guidelines: A curated set of best practices and clear guidelines for adapting resources to meet the unique needs of different teams, with regular updates to reflect new insights, trends, and evolving team requirements. 

    Lead and Manage a Community of Practice for Facilitators: 

    • Oversee the development, coordination, and facilitation of a community of practice for facilitators, ensuring continuous learning and fostering an environment where members can share best practices, insights, and experiences to enhance facilitation skills and effectiveness. 
    • Other activities as assigned to support the TSS quarterly work plan. 

    Requirements

    • Relevant postgraduate degree or equivalent experience. 
    • 8+ years of experience in creating and leading workshops, with a strong understanding of adult learning principles, and a proven ability to design interactive, engaging, and impactful learning experiences tailored to diverse audiences and organizational needs. 
    • Experience in preparing presentations and learning materials that effectively incorporate adult learning principles, with a strong focus on content accuracy, clarity, and formatting to ensure high-quality, engaging, and impactful resources. 
    • Excellent written and verbal communications skills, with the ability to adapt messaging to various audiences in English.   
    • Strong technological proficiency, including extensive capacity in using both the Microsoft and Google suites of tools, particularly PowerPoint/Slides.   
    • Ability to organize, manage, prioritize, and follow through on multiple tasks in a fast-paced, deadline-oriented environment.   
    • Excellent interpersonal skills and ability to work with individuals from diverse professional backgrounds.   
    • Experience with USAID staff and offices is a plus.  
    • Analytical thinker and attention to detail.

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    Solutions Advisor: Global Health Security | Institutional Support Contractor (Consultancy)

     Duties and responsibilities:

    • Provide technical leadership in the design, oversight, and management of BHO activities related to Global Health Security (GHS), and other infectious diseases, ensuring alignment with USAID and USG priorities.
    • Lead the development and implementation of the USAID/South Africa (SA) GHS strategy, ensuring harmonization with other donor efforts, including the Pandemic Fund, WHO, FAO, and UNICEF.
    • Provide expert technical and programmatic guidance to USAID/SA, the USG interagency, and the Government of South Africa (GoSA) on GHS priorities and health initiatives.
    • Monitor emerging global, regional, and national health trends, analyzing reports and data to provide strategic recommendations to the Bilateral Health Office leadership, USG interagency teams, and USAID/Washington.
    • Oversee the design of new GHS follow-on awards, ensuring programmatic adaptation to evolving health priorities.
    • Represent USAID in interagency planning, execution, and implementation of the health portfolio, providing technical expertise on health and GHS issues.
    • Cultivate relationships with GoSA counterparts, including the Ministry of Health and other relevant stakeholders, to support the implementation of GHS and health initiatives.
    • Participate in donor and government coordination meetings, providing expert technical advice and ensuring effective collaboration on GHS and broader health priorities.
    • Serve on national GHS working groups and interagency collaborations to contribute to policy development and technical discussions.
    • Conduct site visits to monitor program implementation, review activity progress, and ensure compliance with USAID objectives.
    • Develop and implement monitoring and evaluation frameworks for GHS activities, assessing programmatic effectiveness and providing data-driven recommendations.
    • Provide research and programmatic advice to USAID and partners, including guidance on research design, project methodologies, and best practices in treatment, care, and support.
    • Analyze, synthesize, and disseminate key research findings, best practices, and lessons learned to stakeholders, partners, and technical counterparts.
    • Supervise and mentor up to two (2) Foreign Service National (FSN) staff members, fostering their professional development, technical expertise, and leadership growth.
    • Provide mentoring and training to staff on infectious disease programming, management practices, and technical expertise to improve professionalism, leadership, and teamwork.
    • Facilitate tailored coaching sessions and training workshops to strengthen staff capabilities in GHS program design, implementation, and monitoring.
    • Develop and deliver presentations, speeches, and reference materials on GHS and related health issues to diverse audiences, including USAID leadership, donors, and interagency stakeholders.
    • Draft inputs for annual operational plans, performance plans, and reports, ensuring alignment with USAID policies and priorities.
    • Prepare high-quality reports and technical documents to support decision-making and strategic planning efforts.

    Requirements

    • The candidate must have a Master’s degree with significant study in or pertinent to the specialized field, including but not limited to medicine, veterinary medicine, epidemiology, public health, social science, or infectious disease. 
    • A minimum of ten (10) years of progressively responsible experience in one health, animal health, public health, or epidemiology, with demonstrated expertise in program evaluation, monitoring, and interpreting programmatic data, expenditure analyses, and related data sources to assess implementation, evaluate performance, and inform program design. Specific experience in staff mentoring and management, project design, implementation, and performance monitoring is required.
    • Prior experience working with a bilateral or multilateral donor in development programming is required. 
    • In-depth knowledge of USAID policies, procedures, and reporting requirements, with prior experience ensuring compliance and alignment across complex programmatic portfolios.
    • Strong analytical skills with demonstrated proficiency in synthesizing complex data into actionable insights, paired with excellent written and oral communication skills for clear and impactful stakeholder engagement.
    • Advanced knowledge of pandemics, infectious diseases, and zoonotic diseases and significant experience in maintaining collaborative relationships with government counterparts, international organizations, and partner communities.
    • Extensive experience working with the South African Government, USG health agencies, and USAID implementing partners, fostering alignment, collaboration, and shared success in advancing health initiatives.
    • Exceptional leadership, communication, and interpersonal skills and demonstrated ability and willingness to function collaboratively and productively as both a leader and a member of a multi-disciplinary and multi-cultural team and must have the ability to work effectively in a team environment to achieve consensus on policies, activities, and administrative matters and to influence relationships positively. 
    • Proven ability to work well in complex institutional settings and develop relationships that facilitate collaboration among colleagues and genuine interest in assisting USAID staff with expedient program implementation. 
    • Experience facilitating FSN participation in high-level engagements to enhance their leadership presence and build local ownership of programs.
    • Skilled in supervising teams, delegating responsibilities, and creating an inclusive environment that values innovation and continuous learning.
    • Demonstrated ability to build trust-based relationships with senior-level executives and officials in government and development sectors, as well as across public, private, and nonprofit stakeholders.
    • Exceptional networking, collaboration, and team-building skills to foster productive relationships with government counterparts, NGOs, multilateral agencies, and private-sector partners.
    • High degree of discretion, tact, and diplomacy, particularly when engaging with politically sensitive issues or addressing stakeholder concerns.
    • Proven ability to mediate conflicts, manage competing interests, and facilitate decisions on complex technical, programmatic, and strategic issues.
    • Strong oral and written communication skills, enabling productive collaboration with senior and technical officials while effectively communicating program goals and challenges.
    • Ability to organize team-building activities and workshops to enhance cohesion and collective performance.
    • Strong capacity to multitask, managing and prioritizing competing demands in real-time while maintaining high-quality outcomes.
    • Strong technical, analytical, and quantitative skills in scientific approaches and development policy analysis.
    • Ability to synthesize complex data into actionable insights to guide programmatic decisions and strategy adjustments.
    • Proficiency in managing complex institutional settings, navigating multi-sectoral collaborations, and addressing stakeholder needs.
    • Proven ability to provide expert guidance on public health challenges and implement strategic solutions to overcome obstacles.
    • Familiarity with how to engage technology entrepreneurs, researchers, and innovators to advance GHS initiatives.
    • Proficiency in Microsoft Office, Google Suite, and similar software platforms for data analysis, reporting, and program management.
    • Capacity to design and execute MEL frameworks, assess program impact, and generate evidence-based recommendations for GHS activities.
    • Excellent written and oral English language communication skills.

    Method of Application

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