Vacant Jobs at Aramex South Africa

Key Responsibilities

• Answering all incoming calls within three rings.
• Reporting of telephone system faults to the relevant supplier.
• Printing of daily reports from the telephone management system.
• Sorting of Company mail to the correct person\department.
• Compiling the company mailbag.
• Welcoming and announcing visitors to the correct person.
• Distribution of messages to the correct person within the performance standard time.
• Filing of reception documents.
• Liaising with callers in a professional, courteous, and respectful manner.
• Updating the extension lists and distribution to all staff.
• Allocating and programming of persons to extension numbers.
• GRJ Email collections.
• GRJ email pre-alerts.
• Global cases.
• Problem deliveries.
• GRJ Undels.
• Cash quotes.
• Creating cash waybills.
• Checking up on GRJ collections every morning (if they were completed).
• Stationery to GRJ clients.
• Booking of cash collections.
• Escalate service failures to CRM.
• Courtesy calls to customers – Late Freight and /or customer update.
• Assisting commercial staff with client follow ups/ client queries.
• Assisting OPS manager with maintaining Health & Safety files/ processes.

Minimum Requirements

• 2-3 years working experience as receptionist.
• Minimum requirement is a Matric (Grade 12)
• Strong communication skills – Excellent command of the English language
• Customer Centric Personality
• Computer Proficiency

Skills

• Communication – verbal & written.
• Customer focus
• Problem solving
• Telephone handling skills
• Multi-tasking
• Teamwork

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Key Responsibilities and Measurements

Key Measurements:

• Minimum of 6 new business meetings per week
• Minimum of 1 new business account signed and billing per month, aligned to monthly revenue target
• Quarterly revenue target achievement review

Key Responsibilities:

• Market Expansion: Identify and pursue business opportunities within the Africa Lane segment, focusing on key industries such as manufacturing, healthcare, technology, and retail
• Client Relationship Management: Build and maintain strong relationships with key decision-makers and influencers within client organizations.
• Sales Presentations: Conduct persuasive sales presentations to showcase the benefits and features of our international courier services.
• Negotiation: Negotiate terms of agreements and contracts with clients to achieve win-win outcomes.
• Proposal Development: Prepare customized proposals and quotations based on client requirements and our service capabilities.
• Market Intelligence: Stay updated on industry trends, competitive landscape, and market opportunities.
• Sales Reporting: Provide regular sales reports and updates to management, including sales forecasts, pipeline status, and market feedback.
• Customer Service: Collaborate with operations and customer service teams to ensure seamless service delivery and resolve any client issues promptly.

Minimum Requirements

• Matric (Grade 12) qualification
• Bachelor’s Degree or similar qualification
• Minimum 3-year corporate sales record
• Proven track record of achieving set targets for a reputable corporate
• Industry as well as product knowledge and experience important
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 driver’s license and own reliable transport
• Travel locally and internationally

COMPETENCIES:

• Strategic Thinking
• Integrity
• Innovation
• Drive for results
• Influencing
• Stress tolerance
• Communication (Verbal & Written)

go to method of application »

Key Responsibilities and Measurements

Key Measurements:

• Minimum of 6 new business meetings per week
• Minimum of 1 new business account signed and billing per month, aligned to monthly revenue target
• Quarterly revenue target achievement review

Key Responsibilities:

• Market Expansion: Identify and pursue business opportunities within the Africa Lane segment, focusing on key industries such as manufacturing, healthcare, technology, and retail
• Client Relationship Management: Build and maintain strong relationships with key decision-makers and influencers within client organizations.
• Sales Presentations: Conduct persuasive sales presentations to showcase the benefits and features of our international courier services.
• Negotiation: Negotiate terms of agreements and contracts with clients to achieve win-win outcomes.
• Proposal Development: Prepare customized proposals and quotations based on client requirements and our service capabilities.
• Market Intelligence: Stay updated on industry trends, competitive landscape, and market opportunities.
• Sales Reporting: Provide regular sales reports and updates to management, including sales forecasts, pipeline status, and market feedback.
• Customer Service: Collaborate with operations and customer service teams to ensure seamless service delivery and resolve any client issues promptly.

Minimum Requirements

• Matric (Grade 12) qualification
• Bachelor’s Degree or similar qualification
• Minimum 3-year corporate sales record
• Proven track record of achieving set targets for a reputable corporate
• Industry as well as product knowledge and experience important
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 driver’s license and own reliable transport
• Travel locally and internationally

COMPETENCIES:

• Strategic Thinking
• Integrity
• Innovation
• Drive for results
• Influencing
• Stress tolerance
• Communication (Verbal & Written)