Vacant Jobs at Ares Holdings

Key Responsibilities: 

• Develop and execute digital content strategies across social media, websites, email campaigns, and paid media. 
• Brief in optimize high-quality content (text, images, videos) tailored to different digital channels to the design agency. 
• Plan and manage digital advertising campaigns across platforms such as Google Ads and different Google Campaign (PMAX) META ads, and other PPC channels as well as newsletters and newsletter flows. 
• Track, analyse, and report on ad performance metrics (CTR, CPC, ROAS, conversion rates, etc.) to optimize campaigns – daily with the agency partner. 
• Conduct A/B testing on digital content and ads to improve engagement and ROI. 
• Collaborate with designers, copywriters, and developers to produce visually compelling and high-performing content. 
• Stay updated on SEO best practices and implement SEO strategies to enhance organic reach. 
• Utilize tools such as Google Analytics, Meta Business Suite to monitor content effectiveness. 
• Ensure content is aligned with brand guidelines, messaging, and tone of voice. 
• Research and apply emerging trends in digital marketing to improve content engagement and performance. 

Required Skills & Experience: 

• 2-5 years of experience in digital content creation, marketing campaigns, or digital advertising. 
• Proven experience in managing and optimizing digital ad campaigns (PPC, social media, and display ads). 
• Strong analytical skills with expertise in Google Analytics, Google Ads, Facebook Ads Manager, and other ad performance tools. 
• Excellent writing, editing, and storytelling skills. 
• Hands-on experience with SEO tools, CMS platforms (e.g., Shopify), and email marketing tools (e.g., Klaviyo). 
• Knowledge of basic graphic design tools (Canva, Adobe Creative Suite) is a plus. 
• Ability to interpret data and adjust content strategy accordingly. 
• Strong project management skills with the ability to meet deadlines and multitask effectively. 
• Passion for digital trends, creativity, and innovation in content marketing. 

Preferred Qualifications: 

• Experience in B2C digital marketing. 
• Knowledge of marketing automation platforms and CRM systems. 
• Certification in Google Ads or Meta Blueprint is a plus. 

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SYSTEM DESIGN AND ANALYSIS

• Elicit and document detailed system requirements, ensuring alignment with organizational goals
• Design and model system components, processes, and data structures to meet specified requirements.
• Create system specifications, including flowcharts, diagrams, and documentation for both internal and external developers and other stakeholders
• Evaluate existing software systems to identify areas for improvement and optimization.
• Analyse business processes and user requirements to recommend and implement system enhancements.
• Develop and execute test plans to validate the functionality and reliability of integrated systems.

COLLABORATION and CONSISTENCY

• Collaborate with cross-functional teams, including BA, IT, finance, planning, and operations, to identify issues and gaps in systems and integrations
• Work closely with business users across the brands to understand their needs and provide technical solutions.
• Ensure consistency across the group with regards to processes and data interpretation and integration
• Collaborate with software developers and architects to align integration solutions with overall system architecture

SYSTEM IMPLEMENTATION and MAINTENANCE

• Be involved in the end-to-end process of identifying, evaluating, and implementing technology solutions that address business challenges.
• Work closely with cross-functional teams to define requirements, design solutions, and ensure successful deployment.
• Maintain detailed documentation of integration processes, configurations, and data mappings.
• Create user guides and training materials for stakeholders involved in the integrated systems across the business
• Implement monitoring tools and processes to proactively identify and address system and integration issues.
• Perform routine maintenance and updates to keep systems and integrations running smoothly.
• Provide training to end-users on new system functionalities, processes and integrations
• Offer ongoing support and troubleshooting for system and integration-related issues escalating to third party service partners where necessary.

INTEGRATIONS

• Design and plan integration solutions to ensure effective communication and data flow between different applications.
• Configure and customize software systems to meet integration requirements.
• Collaborate with external (or internal) development teams to implement custom connectors or middleware for seamless integration.
• Define data mapping and transformation rules for integrating data across diverse systems.
• Ensure data integrity and accuracy during the integration process.

Requirements

• Market Analysis: The ability to conduct market research and analysis to identify trends, opportunities, and threats in the industry.
• Data Analysis: Understanding and using data analytics to make informed decisions and assess the effectiveness of business development strategies.
• Business Process: Strong understanding of business processes and the ability to translate business requirements into technology solutions.
• SAP: Strong Understanding of SAP Business One
• Shopify: Understanding of Shopify
• Systems: Familiarity with the various other software systems and platforms used across Ares
• Data Analysis: Proven experience in data analysis, reporting, and business intelligence.
• Attention to Detail Attention to detail and a commitment to data accuracy.
• Analytical: Strong analytical and problem-solving skills
• Integrations: Knowledge of integration technologies, APIs, and middleware solutions.

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Requirements:

• Grade 12 or equivalent
• 1 – 2 years management experience
• 3 – 4 years retail experience
• Sports knowledge advantageous

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Sales & Business Development 

• Set & communicate daily sales targets to everyone on the team including casuals.
• Focus the team on delivering excellent customer service.
• Create relationships with GPs, podiatrists, schools, clubs & gyms in the area to generate sales.
• Grow customer data base and communicate offers regularly.

 Team Management

• Build a team environment through daily team meetings and providing regular feedback.
• Lead and motivate the store team to maximize sales and provide exceptional customer service in line with Birkenstock standards
• Master the feedback process & provide monthly feedback to all team members
• Develop the team through weekly Customer Service, Loss Prevention, Podiatry and Sales training.
• Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.
• Manage the appraisal process for all team members
• Manage the induction process
• Complete rosters and adhere to the staffing template
• Minimize and control staff costs and store controllable expenses (e.g. discounts given, petty cash, stationery, phone, cleaning etc.) through proactive and effective management.
• Complete weekly time sheets, allocate tasks to rostered staff & coordinate lunch breaks 

Inventory

• Complete OTB process weekly and order the relevant product to optimise stock levels
• Maintain inventory at target levels for all categories & price points every week
• Minimise shrinkage & maintain accurate stock records in the POS system
• Complete quarterly stock counts
• Run daily negative stock report and request relevant adjustments
• Process deliveries including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
• Ensure storeroom is maintained to Birkenstock standards
• Run daily inventory reports

Daily Operations

• Oversee the administrative processes at store level and ensure compliance with all policies and standards with respect to the handling of cash, stock control, POS, visual merchandising, security and operational health and safety
• Ensure visual merchandising of the stock and windows complies Birkenstock standards
• Open and close the store
• Reconcile cash to end of day tender report and prepare banking
• Bank takings

Month End

• Prepare month end reports

Individual Attributes:

• Outgoing determined self starter
• Retail management experience preferably at a national retail chain
• Demonstrated ability to achieve sales budgets
• Proven people management and leadership shills
• Excels at coaching, driving and developing a team
• Extensive stock management experience
• Proven merchandising skills
• Excellent attention to details

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Job Summary

• Responsible for building and optimising customer relationships with the goal of achieving sales and profit targets through effective planning, management and execution.

Sales & Account Management

• Support the National Sales Manager with the creation of budgets and forecasts, door growth targets and key account plans for the wholesale channel
• Conduct seasonal reviews by key account
• Conduct seasonal sell-in meetings with customers to showcase new collections
• Provide stakeholders with recommendations on product mix and performance of the brand through analysis of sales reports
• Drive sales, by proactively communicating orders and deliveries with customers, suggest top-up orders and ensure order book is converted
• Work closely with marketing to identify trade marketing opportunities and incorporate into key account plans
• Conduct store visits - own, customer and competitor - to review trends, customer specific issues and competitor activities to help formulate strategic plans and be proactive in reacting to market conditions
• Build effective relationships with key account wholesale customers

Supply Chain & Operations Management

• Proactively manage stakeholders against agreed SLA's: Ensure delivery deadlines are met, keep customers informed regarding stock and operations management
• Review and manage open order reports from global logistics, in collaboration with the Merchandise Planner
• Communication to global logistics on product movement
• Place orders by order cut-off deadlines
• Communication to local logistics on product movements and orders
• Manage VAS requirements arranged via logistics
• Manage regular communication and distribution of reports and ATS to customers

Reporting

• Report monthly on the wholesale sales forecast
• Seasonal analysis by key account
• Quarterly business review reporting
• Request regular sell out from key accounts

Requirements

• Relevant tertiary qualification (Sales and Marketing)
• At least 2 years experience in a similar role
• Advanced Microsoft office ability
• Ability to travel as and when necessary (Local)
• SAP experience advantageous
• A strong understanding of lifestyle brands and the market opportunities within the retail, wholesale and e-commerce sector
• Business and commercial acumen
• Budgeting and reporting skills with a strong understanding of retail KPI measurements
• Excellent written and verbal communication skills
• Highly organized and deadline driven
• Capacity to collaborate, integrate and facilitate teamwork
• Ability to network, build and sustain stakeholder relationships internally as well as with external stakeholders is critical
• Strong customer first service focus and flexible in approach
• Strong product focus and understanding