Vacant Jobs at Badger Holdings (Pty) Ltd

Key Responsibilities

Conversational AI & Automation Development

• Design and maintain scalable chatbots and AI workflow agents
• Leverage NLP to drive natural, effective conversations
• Build and iterate on AI solutions that automate internal processes

Integration & Operational Efficiency

• Seamlessly connect AI tools with CRM platforms (e.g., HubSpot, Salesforce), messaging systems (e.g., WhatsApp via Infobip/Clickatell), and backend workflows
• Enable automation across self-service portals, Microsoft Copilot, and internal ops systems

Innovation & Technical Support

• Drive technical exploration of new AI applications
• Provide AI integration support to teams across the business
• Resolve system issues quickly and effectively

Collaboration & Stakeholder Engagement

• Work closely with business units to define AI requirements
• Translate technical insights for non-technical audiences
• Facilitate adoption through workshops and training

Governance & Compliance

• Ensure AI solutions comply with POPIA, GDPR, and internal standards
• Conduct regular audits to maintain fairness, transparency, and performance

Training & Documentation

• Produce clear technical and user-facing documentation
• Lead internal sessions to enhance AI literacy and adoption

Ideal Candidate Profile

Requirements

• Hands-on experience with production-level conversational AI and automation tools
• Expert in NLP, Python, and frameworks like GPT APIs, Rasa, Microsoft Bot Framework, Dialogflow
• Proven ability to integrate AI with messaging platforms, CRMs, and internal tools
• Experience deploying to cloud platforms (Azure, AWS, GCP)
• Familiar with APIs, MLOps, agile development, and backend integration

go to method of application »

Key Responsibilities:

• Design and maintain dashboards using Power BI, Qlik, or Excel to monitor marketing performance and operational metrics.
• Build robust data models and automate workflows using DAX, M-code, and optionally Python for advanced analytics.
• Integrate data from platforms like Google Analytics 4, Meta Ads, Google Ads, TikTok, Bing, HubSpot, and internal CRM systems.
• Develop predictive acquisition models, performance trend reports, and actionable insights that guide strategy.
• Ensure data integrity, consistency, and clarity across all reporting outputs.
• Translate complex findings into clear, actionable recommendations for marketing teams and stakeholders.
• Collaborate in a fast-paced, simplicity-focused environment with a strong culture of teamwork and innovation.
• Identify optimal marketing channel mixes to meet CPA and sales objectives.
• Deliver daily reporting and dashboard updates to relevant teams.

What We’re Looking For:

• Strong experience with Power BI, including DAX and M-code – or equivalent BI tools.
• Advanced Excel skills for data manipulation.
• Experience with Qlik is a strong plus.
• Hands-on knowledge of GA4, and experience integrating multi-channel data into unified views.
• Proven track record in predictive analytics and marketing performance modelling.
• Excellent communication skills and the ability to simplify complex data for business users.
• Alignment with a dynamic, innovation-driven, customer-centric culture.