Vacant Jobs at DSV

Main Purpose of The Role:

• Responsible for Managing the Operation and staff. Ensuring that all SLA’s are met.

Minimum Requirements:

• Must have minimum of 5 years’ experience in operations supervisory or management role.
• Ability to ensure a smooth and efficient running of day-to-day Operations.
• Knowledge and understanding of Key performance indicators and preparing reports on Operational performance.
• Ability to identify area for improvement and implementing solutions to reduce cost and enhance productivity.
• Flexibility in terms of job functions due to changing workflow, pattern and shifts.
• Ability to lead the team, motivate and guide them towards common goals.
• Ability to communicate with the Team, both verbally and written to effectively interact with staff, clients and management.
• Problem solving skills
• Minimum of 7 years of employment history required
• PCI Requirement: proof of residence older than 7 years
• IR experience

Electives:

• Good Communication Skills
• Self Motivated
• Sound operational and administrative skills
• Ability to work without supervision
• Disposition to be accurate and attention to detail
• Flexibility in terms of Job functions as a result of changing workflow and patterns
• Ability to work under pressure
• Time management

Computer packages:

• MS Word, Excel, PowerPoint & Outlook (Advanced)

Qualifications:

• Matric (Essential).

Duties and Responsibilities:

• To ensure the operational, administration and General effectiveness of the branch
• Daily weekly, and Monthly reporting
• To meet all customer SLA’s and deadlines
• To handle cost control on a regularly/daily basis
• To align and initiate discipline and control staff in accordance with the companies Policies and procedures
• To resolve customer queries
• To be able to identify problems regarding workflow and systems
• To Lead and promote staff motivation
• To Manage productivity and performance of staff and departments

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Job related requirements

• Experience in cross Silo solutions
• Strong negotiation and problem solving skills
• Ability to mentor and coach sales teams to achieve set budgets/targets
• Experience on CRM systems 
• 5 -10 years Senior Account Management/sales experience
• Previous Supervisory/Management experience advantageous
• Experience working with clients at a C-Level position
• Experience working with ley decision makers both externally and internally
• Budgeting and forecasting experience
• Experience in prospecting for new business
• Experience in achieving retention targets set
• Tender Management
• Excellent communication skills, verbal and written
• Good numeracy skills
• Able to travel extensively

Electives

• Sound geographical knowledge of South Africa
• Self-motivated
• Good communication skills
• Previous experience in a similar role in the Courier/freight industry

Main Purpose of the role

• The main purpose of this role is to maintain and grow the revenue in the Kwa-Zulu Natal, managing a sales team to achieve set monthly targets and budgets.  

Duties and responsibilities

• Manage the maintenance and growth of revenue objectives for the allocated region. 
• Meet monthly and annual budgets and targets. 
• Manage, coach and lead a team of Sales Executives and/or Business Development Managers, New Business. 
• Ability to assist Sales Reps to convert opportunities into active trading business. 
• Involvement in strategic accounts at a Senior Level to ensure relationships are maintained. Contract negotiation. 
• Tender submission reviews. 
• Manage internal relationships to ensure service delivery optimization and continuous improvements based on engagements with C-Level customers. 
• Monthly billing and financial reporting shared with the various stakeholders. 
• General administrative duties – daily. 
• Ability to be a strong DSV brand ambassador and create a positive, dynamic and healthy sales culture. 
• Analysis of sales-related information and report weekly to Sales Director and/or GM, Sales. 
• Ensure maintaining client data and update regularly. 
• Continuous reporting on competitor and industry analysis. 
• Assist in tender/proposal production and delivery. (preparation and presentation) 
• Create sustainable value for customers by adopting an innovative approach to their business. 
• Ensure the team execute proper implementation and communication of signed business to shared with all stakeholders. Management of debtor’s days of clients within the companies’ requirements. 
• Ensure regular Inter department communication. 
• Identifying cross silo solutions and work with other Department heads to ensure successful partnerships Ensure team maintain and record activities within the CRM system. Automotive background experience advantageous. 
• Strong administrative skills with high attention to detail
• Professional conduct & appearance at all times
• Change management and project exposure advantageous
• Identify vertical or avenues to maintain and grow revenue
• Reporting day to day to the GM Sales
• Weekly and Monthly reporting