Assistant Manager, Operations, Road Logistics at DSV

Main Purpose of The Role:

• Responsible for Managing the Operation and staff. Ensuring that all SLA’s are met.

Minimum Requirements:

• Must have minimum of 5 years’ experience in operations supervisory or management role.
• Ability to ensure a smooth and efficient running of day-to-day Operations.
• Knowledge and understanding of Key performance indicators and preparing reports on Operational performance.
• Ability to identify area for improvement and implementing solutions to reduce cost and enhance productivity.
• Flexibility in terms of job functions due to changing workflow, pattern and shifts.
• Ability to lead the team, motivate and guide them towards common goals.
• Ability to communicate with the Team, both verbally and written to effectively interact with staff, clients and management.
• Problem solving skills
• Minimum of 7 years of employment history required
• PCI Requirement: proof of residence older than 7 years
• IR experience

Electives:

• Good Communication Skills
• Self Motivated
• Sound operational and administrative skills
• Ability to work without supervision
• Disposition to be accurate and attention to detail
• Flexibility in terms of Job functions as a result of changing workflow and patterns
• Ability to work under pressure
• Time management

Computer packages:

• MS Word, Excel, PowerPoint & Outlook (Advanced)

Qualifications:

• Matric (Essential).

Duties and Responsibilities:

• To ensure the operational, administration and General effectiveness of the branch
• Daily weekly, and Monthly reporting
• To meet all customer SLA’s and deadlines
• To handle cost control on a regularly/daily basis
• To align and initiate discipline and control staff in accordance with the companies Policies and procedures
• To resolve customer queries
• To be able to identify problems regarding workflow and systems
• To Lead and promote staff motivation
• To Manage productivity and performance of staff and departments