Vacant Jobs at Hollywoodbets

Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for x2 Team Leader to be based in Woodstock, Western Cape. Do you think you have what it takes to be our newest Purple Star?

You Bring

• 12 months within the Gaming or Betting industry 

A Bonus To Have:

• Diploma/ Degree/ NQF 4 Learnership
• Valid Driver’s License.
• 1-2 Years leadership experience.

What You’ll Do For The Brand:

 Branch Growth

• To ensure achievement of targets within your areas in accordance with branch budgets.
• Drive business results by creating an open dialog with your guests to educate them on all your branch products.
• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.
• Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable. (A requirement in express Branches)

 Cash Administration

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Educate team members on all FICA Compliance.
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
• Ensure adherence to credit card administration &EFT policies where applicable.
• Ensure team member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with team leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
• Recovery process must be managed in line with processes/procedures.
• The correct process must be followed with lost ticket claims; Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest’s details and I.D number to validate payment after 90 days.

 Branch Reporting

• Ensure that daily newsflashes provide a high level overview of the operations for the day.
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.

 Security Management

• Be aware of your surroundings when opening and closing the branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your branch.
• Ensure all camera’s inside and outside the branch are all in working order.
• Manage all security aspects in the branch.
• The cashing up process must be conducted with the branch doors closed with security monitoring the area.

 Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that that facilities are well maintained and in good working condition.
• Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

 Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements.
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allow to take personal bets within the Branch.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

 Communication

• Ensure all operational communication within the branch is circulated to all team members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

 People Management

• Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

 Guest Service

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is positive.
• Build strong relationships with regular guests.
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.

 Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

What You’ll Bring To The Team:

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills.
• Demonstrate good financial management skills.
• Excellent people management skills.
• Customer service and orientation experience.
• Must be able to identify, analyse, organise, and solve problems.
• Follows through and delivers results despite obstacles.
• Good attention to detail.

Apply Before 11/19/2025

go to method of application »

Skill Set

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Senior Team Leader to be based in Waterkant, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for managing the branch to achieve business objectives in accordance with the region and retail operations strategy.

You Bring: 

• 1 year of management experience

A Bonus to have:

• Valid driver’s license
• Degree/Diploma
• 1 year of sales and cash management experience
• Gaming/betting experience.

What You’ll do for the Brand:

Branch Growth

• To manage the achievement of targets and branch growth in accordance with operational procedures.

Branch Administration and Cost Management

• Manage branch cost and budget to ensure maximum profitability- manage monthly expenses.
• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Ensure daily banking schedules are submitted to the Areal Manager.
• Ensure adherence to credit card administration &EFT policies where applicable.
• Senior Team Leaders must send an email notifying the Branch, Regional Manager and Cash Management Department of the shortage.
• Recovery process must be managed in line with processes/procedures.
• Manage branch stock control to ensure that there is enough supply (although not over/under).
• Ensure that a stock taking is done weekly and account for stock shortages. Manage all security aspects in the branch.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards. Ensure that the facilities are well maintained and in working condition.

Branch Reporting

• Ensure that daily newsflashes provide a high-level overview of the operations for the day. Ensure weekly/monthly reporting on branch performance based on stakes, number of bets per type of bet, branch budget and costs and growth plans as well as high risk/compliance issues.

Customer Experience

• Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive.
• Build strong relationships with regular customers/punters. always Create a customer centric culture within the branch and drive the philosophy of “service with a smile” .

Compliance

• Ensure compliance with company, legislative and legal requirements. More specifically, ensure compliance with Gambling Board requirements. Compliance and adherence to company's internal control policy, Compliance to the Code of Ethics and escalate fraudulent activities. Ensure that there is always a registered FICA officer on site during operating hours and compliance posters are displayed.

Communication

• Manage communication within the branch to ensure that all communication that should be disseminated to team members is in fact being communicated and team members are aware of key business campaigns, business updates and marketing campaigns. Ensure that the correct lines of communication are followed at all times and that timeous feedback is provided to support office when information is requested.

People Management

• Manage team member rosters/schedules and ensure the branch is adequately staffed considering busy periods, events and operational requirements. Ensure staff attendance and behaviour is manage with the directive of the Areal Manager. Identify training and development areas and address interventions with the Areal manager. Ensure all new take on documentation is submitted timeously to the Human Resources department

Values

• Actively promote the Hollywood values. Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions. Responsible for the maintenance/facility management of the entire building/branch.
• Work closely with the Regional Manager/Area Manager to suggest areas of improvement to ensure that the Branch attracts and retains punters. Provide solutions for challenges faced within the branch.
• Ensure timeous submission of daily, weekly, monthly reports
• Senior Team Leaders are official key holders in the branch
• Must be available 24/7 in case of emergencies

What You’ll Bring to the Team:

• Attention to detail
• Knowledge of betting procedures
• Excellent financial management and accuracy
• Problem solving skills
• Good people management skills
• High level of accountability
• Good communication skills

Apply Before 11/19/2025

go to method of application »

Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for 2 x Betting Clerks to be based in Kraaifontein, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.

A Bonus To Have

• 1-2 Years in Gaming Industry

What You’ll Do For The Brand:

Branch Growth

• Ensure betting boards are updated timeously. 
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs. 
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks,Theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day. 
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member. 
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance 

• Ensure that the branch is always neat and tidy according to Hollywood standards. 
• Ensure that your work stations is well maintained and in good working condition. 
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders  promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)

Customer Service 

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times. 
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities. 
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform. 
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine. 

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

Apply Before 11/20/2025

go to method of application »

Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom.
• And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. 
• Join our Team and let’s reach for the stars. We have an amazing opportunity for a Marketing Promoter to be based in Cape Town, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for promoting the Hollywood brand and ensuring that fixtures are up to date.

A bonus to have:

• Sales experience
• Matric
• Assist customers with betting queries
• Provide all the needed information on promoted products and services.
• Ensure that fixtures and coupons are visible and updated.
• Reaching daily, weekly and monthly sales targets and targets related to the increase in customer base. Drive daily sales through the effective demonstration and/or explanation of products. 
• Drive marketing campaigns to increase sales.
• Promote the Hollywood brand. Set up and arrange displays at the branch to attract the attention of prospective and existing customers.
• Provide advice and guidance on product selection to customers and brand awareness.
• Effective branding of branches.
• Keep work areas neat and tidy to promote a positive image to customers.
• Might be required to rove between branches and stores as per operational needs.
• Any other related duties that might be required.
• Set up booths or promotional stands and stock products
• Disseminate product samples, brochures, flyers etc.
• Check for update artwork in branches if they are displayed, ensure all displayed artworks in branches correct to Hollywood standard.
• Engage with customer and discover their wants and needs 

What You’ll Bring To The Team: 

• Demonstrate good analytical skills. 
• Strong computer skills. 
• Demonstrate creative skills.
• Strong sense of accountability. 
• Work under pressure and able to meet deadlines. 
• Demonstrate excellent attention to detail. 
• Must be able to plan effectively and efficiently in order to meet deadlines.

Apply Before 11/21/2025