Vacant Jobs at Motus Aftermarket Parts

Specific Role Responsibilities    
Key Performance Indicators includes, but not limited to.

Binning

• Ensure the binning of incoming merchandise and the replenishment of inventory from bulk to pick locations is performed as per standard operating procedures and requirements
• Ensure new products are allocated with bin location numbers in the correct warehouse area
• Ensure bins are updated and stock allocated to new bin locations are reported to you superior and updated
• Assist in replenishment functions
• Ensure all incoming goods are received and checked as per company standards

Picking

• Ensure picking of customer and branch orders are being picked timorously to meet order cut off times
• Ensure picking from bulk locations are only done as alternative bin when stock is depleted and not replenished in the picking phase or when picking bulk orders to prevent the breakage of pack sizes
• Carry out all reasonable and lawful instruction relating to work given to you by your superior
• Follow all relevant procedures to increase efficient customer satisfaction
• Assist in stock take procedures
• Ensure housekeeping is done daily
• Ensure double checks are done to maintain high levels of customer satisfaction and to prevent loss of inventory
• Ensure set standard operational targets are achieved consistently

Scanner Control

• Issue scanners to all operators daily.
• Book out scanners on the electronic app.
• Receive scanners back from operators, inspect scanner for damage and book back into stock on the electronic app.
• Report any damage to the supervisor
• Complete the daily scanner issue spreadsheet

Qualifications and Experience    

• Grade 12, Literacy and Numeracy equivalent
• At least 3 Years in a warehouse and or logistics environment- Desirable
• Spares/Motor/Engine parts knowledge, warehouse systems and procedures

Skills and Personal Attributes    

• Must be efficient, accurate, focused and attention to detail
• Must have numeracy and literacy skills
• Self-motivated and willing to go the extra mile
• Must be a team player
• Physically fit
• Honest and show integrity

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Specific Role Responsibilities    
Key Performance Indicators will include, but not limited to;

• Acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service.
• Receive inbound customer sales inquiries.
• Provide support and pricing details in response to inbound enquiries.
• Identify sales leads and escalate them to external sales staff.
• Process sales orders.
• Ensure customer satisfaction through great service.
• Provide quotations, product, and service information.
• Increase profitability and maintain sales targets.
• Promote the features and benefits of the company’s products / services.
• Receive, manage, or escalate customer complaints related to the sale of products and services.
• Provide administrative support to produce RFIs, RFPs, RFQs and other sales related documents.

Qualifications and Experience    

• Matric
• At least 3-5 years’ experience as telesales or sales representative in the automotive industry.
• Extensive experience in a telesales/call centre environment dealing with customer needs.
• Telephone etiquette and professionalism.
• Manage high volume in-bound calls.
• Respond to all telephonic enquiries timeously and always maintain great levels of customer satisfaction.
• Technical/Mechanical automotive background – Desirable.
• Product Knowledge.
• Should be able to carry out his/her responsibilities with little supervision.
• Skills and Personal Attributes    
• Be a good planner and time manager.
• Understanding and ability to communicate effectively and conduct business in an appropriate professional business manner. 
• Ability to work with management effectively and cooperatively.
• Honest and show integrity.

go to method of application »

Specific Role Responsibilities    
Key Performance Indicators will include, but not limited to;

• Manage customer/counter sales and ensure that optimal customer potential is achieved.
• Achieve the sales target set by the Sales/Branch/Retail Manager
• Plan, forecast and report on sales potentials by customer.
• Report all competitor pricing and activities.
• Report all customer information regarding delivery, telesales and account problems.
• Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
• Build and strengthen customer relationships.  
• Receive inbound customer sales inquiries
• Provide quotations, product and service information
• Provide support and pricing details in response to inbound enquiries
• Assist all other departments (Accounts, Despatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company does minimize customer queries.

Qualifications and Experience    

• Matric
• Minimum of 5 years’ experience in a sales parts environment.
• Extensive experience in a sales environment dealing with customer needs.
• Knowledge of Japanese and European truck parts will be an advantage.
• Thorough knowledge of the geographical area of responsibility.
• Technical background would be an added advantage.

Skills and Personal Attributes    

• Be a good team player
• Some business acumen, understanding the costs and breakeven scenarios of customer service delivery
• Should be able to carry out his/her responsibilities with little supervision
• Good planning and time management skills

go to method of application »

Specific Role Responsibilities    
Key Performance Indicators includes, but not limited to.

Binning

• Ensure the binning of incoming merchandise and the replenishment of inventory from bulk to pick locations is performed as per standard operating procedures and requirements
• Ensure new products are allocated with bin location numbers in the correct warehouse area
• Ensure bins are updated and stock allocated to new bin locations are reported to you superior and updated
• Assist in replenishment functions
• Ensure all incoming goods are received and checked as per company standards

Picking

• Ensure picking of customer and branch orders are being picked timorously to meet order cut off times
• Ensure picking from bulk locations are only done as alternative bin when stock is depleted and not replenished in the picking phase or when picking bulk orders to prevent the breakage of pack sizes
• Carry out all reasonable and lawful instruction relating to work given to you by your superior
• Follow all relevant procedures to increase efficient customer satisfaction
• Assist in stock take procedures
• Ensure housekeeping is done daily
• Ensure double checks are done to maintain high levels of customer satisfaction and to prevent loss of inventory
• Ensure set standard operational targets are achieved consistently

Scanner Control

• Issue scanners to all operators daily.
• Book out scanners on the electronic app.
• Receive scanners back from operators, inspect scanner for damage and book back into stock on the electronic app.
• Report any damage to the supervisor
• Complete the daily scanner issue spreadsheet

Qualifications and Experience    

• Grade 12, Literacy and Numeracy equivalent
• At least 3 Years in a warehouse and or logistics environment- Desirable
• Spares/Motor/Engine parts knowledge, warehouse systems and procedures

Skills and Personal Attributes    

• Must be efficient, accurate, focused and attention to detail
• Must have numeracy and literacy skills
• Self-motivated and willing to go the extra mile
• Must be a team player
• Physically fit
• Honest and show integrity

go to method of application »

Specific Role Responsibilities    
Key Performance Indicators includes, but not limited to.

• Inspecting of the vehicle pre-departure and return
• Inspection lists to be handed back to Dispatch Supervisor every Monday to sign off before a new inspection list will be issued.
• Any errors on the vehicle need to be reported immediately before the vehicle can leave the premises.
• Checking parcels together with supervisor before loading into the vehicle always adhere to the New Dispatch Loading procedure.
• Delivering the parcels to the customers on your designated route as per route schedule and trip sheet.
• Ensure customer adherence to the POD procedure.
• Adhere to the RFC procedure.
• Delivering all documents and collection slips that are allocated to your trip sheet and receive POD.
• Sign trip sheets in at the POD clerk and ensure that all documents that were assigned to your name is complete and received back the following day.
• Outstanding trip sheets will be your responsibility and you will be held liable for any claims on No pod queries.
• No stock transfers between customer shops.
• Maintaining and cleaning of the vehicle, reporting any problems on the vehicle immediately to the dispatch supervisor
• Report any problems encountered regarding deliveries or POD`s to the dispatch supervisor

Qualifications and Experience    

• Grade 12
• At least 3 years delivery experience
• Valid driver license, with PDP- Essential
• Good time management skills- Essential

Skills and Personal Attributes    

• Good communication skills
• Ability to work under pressure
• Must be honest and show integrity
• Sober habits

go to method of application »

Specific Role Responsibilities    
Key Performance Indicators includes, but not limited to.

Binning

• Ensure the binning of incoming merchandise and the replenishment of inventory from bulk to pick locations is performed as per standard operating procedures and requirements
• Ensure new products are allocated with bin location numbers in the correct warehouse area
• Ensure bins are updated and stock allocated to new bin locations are reported to you superior and updated
• Assist in replenishment functions
• Ensure all incoming goods are received and checked as per company standards

Picking

• Ensure picking of customer and branch orders are being picked timorously to meet order cut off times
• Ensure picking from bulk locations are only done as alternative bin when stock is depleted and not replenished in the picking phase or when picking bulk orders to prevent the breakage of pack sizes
• Carry out all reasonable and lawful instruction relating to work given to you by your superior
• Follow all relevant procedures to increase efficient customer satisfaction
• Assist in stock take procedures
• Ensure housekeeping is done daily
• Ensure double checks are done to maintain high levels of customer satisfaction and to prevent loss of inventory
• Ensure set standard operational targets are achieved consistently

Scanner Control

• Issue scanners to all operators daily.
• Book out scanners on the electronic app.
• Receive scanners back from operators, inspect scanner for damage and book back into stock on the electronic app.
• Report any damage to the supervisor
• Complete the daily scanner issue spreadsheet

Qualifications and Experience    

• Grade 12, Literacy and Numeracy equivalent
• At least 3 Years in a warehouse and or logistics environment- Desirable
• Spares/Motor/Engine parts knowledge, warehouse systems and procedures

Skills and Personal Attributes    

• Must be efficient, accurate, focused and attention to detail
• Must have numeracy and literacy skills
• Self-motivated and willing to go the extra mile
• Must be a team player
• Physically fit
• Honest and show integrity