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  • Posted: Aug 8, 2025
    Deadline: Sep 5, 2025
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  • We're SA's fastest-growing Chicken Franchise! More than 100 stores in less than 4 and a half years... and we're just getting started! Were on a mission to DISRUPT the fast-food industry and were growing the right flock to build our amazing brand. At Pedros, we value our People. Its the People who cook our chicken, the People who serve our chic...
    Read more about this company

     

    Personal Assistant

    Job Description

    Duties and Responsibilities

    • Administrative Support: Handle day-to-day administrative tasks, including managing schedules, arranging appointments, and organizing meetings. 
    • Communication Management: Screen and respond to emails, phone calls, and other forms of communication on behalf of the individual. Draft and prepare correspondence. 
    • Calendar Management: Manage and coordinate the calendar of appointments, meetings, and events. Ensure timely reminders and follow-ups. 
    • Travel Arrangements: Arrange travel plans, including flights, accommodations, and transportation. Prepare itineraries and ensure smooth travel logistics. 
    • Document Preparation: Assist in the preparation of reports, presentations, and other documents. Proofread and edit materials as necessary. 
    • Data Management: Maintain organized and up-to-date files, databases, and records. Handle confidential information with discretion. 
    • Task Prioritization: Prioritize tasks and deadlines to ensure efficient workflow. Anticipate needs and proactively address them. 
    • Team Collaboration: Collaborate with other team members, departments, and external contacts to facilitate smooth communication and cooperation. 
    • Problem Solving: Address and resolve routine issues and challenges, escalating complex matters as needed. 
    • Reporting: Prepare and generate regular reports on key activities, outcomes, and performance metrics. Ensure accuracy and timely submission of reports to stakeholders.

    Qualifications & Experience 

    • Matric
    • 3 years experience in Administration and Diary Management
    • Must be proficient in Microsoft Excel 

    Closing Date 08 August 2025

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    Human Resource Administrator

    Job Description

    DUTIES AND RESPONSIBILITIES:

    • The Human Resources Administrator provides administrative support to the HR department, assisting in the day-to-day operations and contributing to the overall success of the organization's human resources functions
    • Receives and checks employee packs to ensure the relevant documents are completed
    • Collaborates with the payroll department and ensures that the correct documents have been submitted before the cut-off date
    • Acts as a point of contact for store employees, addressing inquiries and providing information about HR policies and procedures
    • Responsible for general administrative tasks, such as filing, data entry, and maintaining HR documentation

    REQUIREMENTS: 

    • Diploma in Human Resources
    • MS Office Suite experience
    • Minimum 2 -3 years administrative experience required
    • Knowledge of BCEA
    • Organisational skills
    • Attention to detail
    • Good verbal and written communication skills

    Closing Date 05 September 2025

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    Junior Administrator

    Job Description

    DUTIES AND RESPONSIBILITIES:

    • As a Junior Administrator, you'll play a vital role in our team by maintaining records, reporting, ensuring new applications are completed and submitted efficiently, and providing timely updates. You'll also have the opportunity to collaborate with banks and senior management
    • Application for new company cards & fleet cards
    • Maintenance of company cards & fleet cards
    • Applications for new entities
    • Applications for new bank accounts
    • Timeous Reporting on status of applications
    • Providing timeous feedback on applications to cardholders and attending to queries
    • Adhoc

    REQUIREMENTS: 

    • Matric
    • Must be studying towards or completed a financial diploma/degree
    • Minimum of 2 years’ experience in a similar role
    • Full MS Office
    • Must have strong attention to detail and a proven track record
    • Ability to communicate effectively across all levels of the organisation

    Closing Date 31 August 2025

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    Business Analyst

    Job Description

    • Pedros Chicken is seeking a skilled and driven Business Analyst to support its growth and operational excellence across Africa.
    • The ideal candidate will have experience in business analysis, with a strong understanding of QSR operations.
    • Experience in the food service industry is highly advantageous.
    • This role will focus on driving innovation and optimizing business processes by leveraging technology and data.

    Key Responsibilities:

    Business Analysis & Insights

    • Translate business requirements into functional specifications for IT and development teams.
    • Analyse performance data across stores and regions to identify trends, inefficiencies, and opportunities for growth.
    • Develop and maintain dashboards and reports to support decision-making across departments.
    • Conduct root cause analysis on operational challenges and recommend data-driven solutions.

    Operational & Strategic Support

    • Collaborate with operations, marketing, finance, and supply chain teams to align strategies with business insights.
    • Monitor and report on KPIs such as sales, customer satisfaction, labour efficiency, and food cost.
    • Support pricing strategies, menu optimization, and promotional effectiveness through data analysis.

    Business Process Mapping & Improvement

    • Lead initiatives to map current (“as-is”) business processes and design future (“to-be”) processes.
    • Identify gaps, inefficiencies, and bottlenecks in workflows across departments.
    • Recommend and support implementation of business process improvements using technology innovations (e.g., automation, digital tools, AI-driven analytics).

    Project Management & Implementation

    • Support cross-functional projects including new store rollouts, digitisation, system upgrades, and operational changes.
    • Track project milestones, manage risks, and ensure timely delivery of initiatives.

    Customer & Market Analysis

    • Analyse customer behavior, feedback, and loyalty data to inform service and marketing strategies.
    • Conduct competitor and market trend analysis to support strategic planning and brand positioning.

    Systems & Tools

    • Work with POS, ERP, and CRM systems to extract and analyze data.
    • Use tools such as Excel, Power BI, SQL, and other analytics platforms to deliver insights.

    Qualifications & Experience:

    Required:

    • Bachelor’s degree in Information Systems, Business Management or related field.
    • 8-10 years of experience in business analysis, preferably in retail, hospitality, or QSR.
    • Strong analytical and problem-solving skills.
    • Proficiency in data visualization and reporting tools (e.g., Power BI).
    • Excellent communication and stakeholder engagement skills.

    Highly Advantageous:

    • Experience working in or with Quick Service Restaurants, especially in South Africa.
    • Knowledge of food service operations, supply chain, and inventory management.

    Closing Date 21 August 2025

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    Senior Store Manager - JHB CBD

    Job Description

    DUTIES AND RESPONSIBILITIES:

    • Overseeing overall operation of the restaurant/ take-away
    • Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
    • Overseeing and managing stock control, purchasing and orders
    • Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
    • Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
    • Managing staff including discipline and work rosters.
    • Work within a team and drive the restaurant/take-away forward
    • Ensuring compliance with health and safety regulations
    • Ensure daily opening and closing procedures are conducted at the store
    • Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
    • Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
    • People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
    • Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
    • Performance evaluation of staff

    REQUIREMENTS: 

    • Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
    • GAAP experience and knowledge - Advantageous
    • Management skills
    • Organizational skills
    • Customer service and good verbal communication skills
    • Problem-solving skills

    Method of Application

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