Vacant Jobs at South African National Blood Service (SANBS)

Introduction

• South African National Blood Service has an opportunity for a Clinic Supervisor in the blood collection department.

Job description

Primary Purpose of the job:

To supervise the functioning of Collections Teams to achieve the following objectives

•  Procurement of blood as per agreed targets.
•  Correct treatment of donors and patients.
•  Performing complex therapeutic procedures according to patient needs.
•  Compliance to policies, procedures and standards of practice.

Key Responsibilities

• Supervise the collections team to achieve collection targets and maintain all quality standards, for all procedures performed at the site.
• Ensure excellent customer service.
• Ensure quality and risk management for area of responsibility.
• People managed to achieve operational objectives.
• Business planning and financial management

Competencies

• Analytical thinking and attention to detail
• Customer Service Orientation
• Relationship Building
• Communication
• Teamwork
• Practical Management 

Minimum requirements

• Registered Professional Nurse (RPN).
• 1 Year Blood Transfusion experience
• Current registration with SANC.
• Computer Literacy (Microsoft Office)
• Current CPR Certificate to be renewed as required.
• Incumbent may be required to drive a company vehicle from time to time as per operational requirements.
• Current valid code 8 or 10 drivers license
• Must be prepared to work overtime, weekends and variable hours within the prescribed limits and conditions.
• The incumbent will be required to be on his/her feet for a lengthy period, to carry loads of up to 14kg and assist with loading and off-loading vehicles and able to climb stairs.

Apply by: 13 December 2025

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Introduction

• An opportunity has become available for a Donor Recruiter. The incumbent will be responsible to recruit and educate all donors ensuring targets are met, to maintain a sustainable and safe blood supply.

Job description

KPA 1 Customer Stakeholder

• Participates in donor recruitment pilot studies which may be run at specific blood drives.
• Attends to donor queries and complaints, and reports follow up required to Donor Relations Practitioner.
• Provides feedback to the Donor Relations Practitioner and Donor Educator related to educational needs i.e. talks required etc.
• Assists with arranging donor marketing functions such as media launches, donor awards and controller functions.

KPA 2 Internal Processes

• Delivers advertising material i.e. flyers, posters, banners and boards prior to the blood drive when required.
• Makes contact with the blood drive controller / peer promoters and confirms that all arrangements are in order.
• Arranges a more suitable venue in conjunction with the clinic supervisor if venue provided on the day is not suitable and includes information on the recruiter’s report form.
• Displays advertising material and directional arrows to enhance visibility of the blood drive
• Recruits and educates blood donors to ensure collection targets are met.
• Highlights risk behaviour posters to donors to ensure safe, quality blood supply.
• Receives and welcomes blood donors on their arrival at the blood drive in a friendly and professional manner.
• Puts donors at ease to ensure they have a good donation experience.
• Issues donor information pamphlets and ensures that donors understand the need to read and comprehend the information.
• Monitors the flow of the blood drive with guidance from clinic supervisor to reduce the waiting time
• Offers refreshments to donors as required and deals with customer service questions.
• Refers all medical questions to the Clinic Supervisor.
• Assists with setting up and packing up of the blood drive, and ensures venue is left in good order.
• Promotes all campaigns to donors and provides feedback to the Donor Relations Practitioner.
• Assists in arranging branch promotions, shows and exhibitions.

KPA 3 Learning and Growth

• Submits weekly donor recruitment report to the Donor Relations Practitioner, and makes recommendations to improve performance of the blood drive
• Updates personnel file regularly and ensures all relevant SOPs are read and understood, and competencies done where required
• Attends required meetings and appropriate training sessions to remain informed of current field related developments and promote knowledge sharing.

Minimum requirements

Education

• Grade 12
• Marketing/Public Relations Certificate (Minimum 6 months).
• Driving Licence – Code B Manual.

Experience and knowledge requirements

• N/A

Other (knowledge and skills), e.g. under-standing of relevant legislation; knowledge of relevant company procedures

• Computer literacy: MS Office

Apply by: 11 December 2025