Vacant Jobs at Stryker

Qualifications and Requirements

• Minimum  Matric with Diploma/Degree in Information Technology, Management Information Systems or  similar
• Strong verbal and written communication
• Excellent analytical and problem-solving skills
• Ability to work well in teams
• Strong work ethic and attention to detail
• Youth
• South African  citizen 

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About the Role

• Have to sell on a daily basis
• Call on Orthopaedic surgeons (via rooms, in theatre, hospital tearooms), Matrons, scrub sisters, pharmacy managers, CSSD sisters, stock controllers
• Conduct regular workshops with Doctors, scrub sisters, CSSD sisters
• Admin – weekly & monthly reports, stock take, quotes for repairs & product orders
• Constant online and/or virtual trainings for development
• Close collaborate with Medsurg team as well as other divisions incl. arthroplasty & trauma
• Scrub for theatre cases – CRICE certified
• Travel is 70-80% of the time
• Reside in the territory

About You:

• Excellent communication skills with proficiency in spoken and written English
• Outgoing and persuasive manner and ability to deal with people who hold differing beliefs or values
• Confidence and persistence
• Patience and self-motivation
• Analytical and planning skills
• Flexible approach to work in order to adapt to changes
• Strong teamwork and networking skills
• Commercial and business awareness
• Valid driving license

Qualifications:

• 3+ years Sales experience in the Device sales field with Diploma or Degree in related field
• Higher Education preferable
• Knowledge of Medical Device environment & Medical Device regulations

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Key Activities & Accountabilities

• Financial responsibility of the business in respective Region.
• RSM is expected to meet or exceed their annual Sales Revenue Target as defined in the Division budget.  RSM is expected to meet or exceed these targets by compliant means
• RSM is expected to run profitable Business Unit in their respective geographical area.  The expectation is that the RSMs and sales teams will meet margin expectations by implementing an appropriate pricing policy to get sales in line with “Sales Revenue Target” as well as meet margin expectation as defined in the annual budget
• The RSM is expected, for the purpose of Stryker’s manufacturing and sales forecasting, to ensure accurate sales forecasts each month
• Manage the team/business – the RSM should have extensive experience of:
• Establish broad and solid relationships with clients (internal and external) to ensure the solidity of the sales team
• Coach and mentor all direct reports and establish development plans for them to exceed expectations
• Assess talents and work closely with BUD and HR to continuously enhancing the productivity and effectiveness of the sales team with respect to people, development, retention, succession planning, and employee engagement
• Ensure the effective management of employee turnover and engagement of sales teams
• Have a clear personal vision of what sales team engagement means and how to achieve it
• Show extensive examples of outstanding service to customers, both personally and via a team
• Execute on sales and marketing plan in line with BUD and EEMEA marketing strategy
• Develop a strong business plan for the region in the local market
• Ensure effective territory and budget setting to drive growth are in place for the region
• Develop impactful and coordinated actions aimed at higher account customer engagement
• Drive customer centric continuous improvement and sales
• Be commercially aware and monitor the market and gather competitive intelligence on new products, competitive strategies, industry tactics, and opportunities for business growth
• Meet with key clients to assist Sales Reps with maintaining /fostering relationships and negotiating/closing deals
• Collaborate with other division to drive sales
• Drive, coach and develop the sales team to win new market share from competitors

Education

• A degree is desirable BSc Life sciences, pharmaceutical or business degree desirable

Experience

• Solid experience as a people manager for a medical device business with proven career progression
• In excess of 5 years, direct selling experience required, preferable in the medical device industry; with a good knowledge of opinion leaders and of the main products and competitors
• A good understanding of P&L, and working knowledge of how to maximize profits, for Stryker
• This manager needs to be out and about, with high visibility and impact, living and breathing all Stryker’s values to customers and employees alike
• Proven experience in delivering excellence in market share growth and financial commitments
• Experience in executing on the marketing plan within budget constraints
• Demonstrated success in building, managing, motivating and developing strong sales. This includes acumen in setting sales coverage and leveraging territory coverage and customer focus
• Demonstrated ability to build engagement and leverage performance management systems to reach business objectives; includes goal setting, performance planning and monitoring, coaching, feedback and performance review
• Strong commercial/financial acumen; including demonstrated record of overachieving organizational goals (e.g., sales quota, growth quota, sales, P&L, engagement)
• Excellent collaboration and communication skills; strong cross-functional influencing skills & teamwork

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• Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision.
• Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning.
• Provide complete reports and associated metrics to management, direct supervisor and company's regulatory department detailing case reviews, services performed and recommendations for product, documentation and methodology improvements Maintains and controls local MAKO consigned equipment, instrument, implant and disposables inventories, processes sales orders and provides forecast input to District Sales Manager.
• Train physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the RIO System, accessories, disposables and implants.
• Provide prompt and accurate complaint reports per the requirements of MAKO’s quality system.
• Solve product problems for customers in an expeditious manner.
• Provide case coverage at unassigned accounts.
• Support the development and execution of the sales plan as well as grow the utilization of the RIO system by increasing volume with current and potential surgeons.
• Actively sell the clinical benefits of the products, and build strong, positive relationships with key surgeons and OR staff at targeted accounts.
• Collaborate with Sales Representatives and Marketing to increase public awareness.
• Obtain purchase orders for products consumed during surgical procedures and maintains and tracks consigned inventories of company's products.
• Partner with other cross functional teams in selling the clinical benefits of the company’s products, drive continuous account growth and case volume.

Qualification:

• A degree or equivalent, ideally within Bio Medical Engineering, Biokinetics, Radiology, Physiotherapy or a related technical field of study.

go to method of application »

• Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision.
• Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning.
• Provide complete reports and associated metrics to management, direct supervisor and company's regulatory department detailing case reviews, services performed and recommendations for product, documentation and methodology improvements Maintains and controls local MAKO consigned equipment, instrument, implant and disposables inventories, processes sales orders and provides forecast input to District Sales Manager.
• Train physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the RIO System, accessories, disposables and implants.
• Provide prompt and accurate complaint reports per the requirements of MAKO’s quality system.
• Solve product problems for customers in an expeditious manner.
• Provide case coverage at unassigned accounts.
• Support the development and execution of the sales plan as well as grow the utilization of the RIO system by increasing volume with current and potential surgeons.
• Actively sell the clinical benefits of the products, and build strong, positive relationships with key surgeons and OR staff at targeted accounts.
• Collaborate with Sales Representatives and Marketing to increase public awareness.
• Obtain purchase orders for products consumed during surgical procedures and maintains and tracks consigned inventories of company's products.
• Partner with other cross functional teams in selling the clinical benefits of the company’s products, drive continuous account growth and case volume.

Qualification:

• A degree or equivalent, ideally within Bio Medical Engineering, Biokinetics, Radiology, Physiotherapy or a related technical field of study.

go to method of application »

• Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision.
• Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning.
• Provide complete reports and associated metrics to management, direct supervisor and company's regulatory department detailing case reviews, services performed and recommendations for product, documentation and methodology improvements Maintains and controls local MAKO consigned equipment, instrument, implant and disposables inventories, processes sales orders and provides forecast input to District Sales Manager.
• Train physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the RIO System, accessories, disposables and implants.
• Provide prompt and accurate complaint reports per the requirements of MAKO’s quality system.
• Solve product problems for customers in an expeditious manner.
• Provide case coverage at unassigned accounts.
• Support the development and execution of the sales plan as well as grow the utilization of the RIO system by increasing volume with current and potential surgeons.
• Actively sell the clinical benefits of the products, and build strong, positive relationships with key surgeons and OR staff at targeted accounts.
• Collaborate with Sales Representatives and Marketing to increase public awareness.
• Obtain purchase orders for products consumed during surgical procedures and maintains and tracks consigned inventories of company's products.
• Partner with other cross functional teams in selling the clinical benefits of the company’s products, drive continuous account growth and case volume.

Qualification:

• A degree or equivalent, ideally within Bio Medical Engineering, Biokinetics, Radiology, Physiotherapy or a related technical field of study.

go to method of application »

Main objective / purpose of the role:

• The position is responsible for coordinating sales support by organization of marketing & Education events and managing all daily marketing activities.
• Organize and provide materials and logistic coordination to marketing events like congresses, workshops etc.
• Ensure that participants’ subscriptions to company events and all marketing activities documentations are in line with fiscal, legal and company requirements.
• Collect and maintain accurate library of marketing activities documentation
• Maintain marketing materials and monitor its production to ensure consistency and appropriateness
• Develop marketing support materials
• Serve as liaison between company and advertising agencies, print suppliers and various marketing services.
• Provide logistic arrangements to sales force
• Collect and maintain an up-to-date customer and competitors database.
• Research and analyze competitive HCP education and training activities, customer feedback and market research to determine best practices and strategize direction of customer-facing educational activities
• Strategize and oversee the development of new HCP educational resources for on-demand education such as videos technique guides, online education, and iPad applications.
• Identify needs for and oversee design of collateral materials to reinforce and further support the knowledge acquired during educational activities, including videos, presentations, handouts and hands-on objectives
• Oversee the design, administration and evaluation of national product training programs through the selection of educational method, budget and attendee management, material and promotional development as well as onsite delivery of events to build upon the knowledge and skills on the safe and effective use of Stryker product.
• Liaison with legal, compliance and transparency to ensure all departmental educational activities meet or exceed regulatory requirements.
• Serve as a liaison and represent Stryker with educational sponsors for regional and/or national Third Party Education Conferences.

Qualifications/Requirements:  

• Preferable Diploma/university qualification within the marketing  field or  similar
• Youth
• Driver’s License
• South African Citizen      
• Strong computer skills, knowledgeable in Windows applications such as Word, Excel, Power Point etc.

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Essential Duties & Responsibilities: (Detailed Description)

• Maintain a professional and profitable repair and preventive maintenance service on Stryker’s products, while ensuring compliance with the quality systems and manufacturer specifications. 
• Deliver technical assistance and documentation to internal and external customers. 
• Repair and check electronic / mechanical Stryker products
• Perform annual service checks in house on the Stryker products
• Efficient management of documentation for internal as external references
• Give technical support to Product Managers and sales staff
• Give technical support to Customers and Sales Department
• Give IT support on certain instruments
• Ensure excellent follow-up on all customer initiated issues
• Respond to Service Complaints as defined
• Turnaround time for repairs within set guidelines
• Assist with service delivery, and training of Customers and Sales Staff
• Maintain demo loaner pool platform is kept in order and accountable for

Qualifications/Experience:

• Grade 12 National Diploma or Degree in Clinical Engineering or other Electronic related equivalent qualification
• Minimum 1 years’ experience in medical electronics, combined with good mechanical skills, preferably in the hospital environment
• Stryker product portfolio knowledge preferred
• Ability to interpret manufacturing prints & troubleshooting guidelines
• Fluency in English, spoken & written
• Adequate IT knowledge (Microsoft Office, Lotus Notes, MFG/Pro, Outlook)
• Valid driving licence preferably