Vacant Jobs at Toys R Us and Babies R Us South Africa

Job Description

Introduction

Retail Shop Assistant

• Are you a dynamic and passionate individual who will ensure exceptional customer satisfaction and excellent store performance?
• Then we are looking for a Shop Assistant and we would like you to join our team!!

Job purpose:

• Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience

Key Skills needed:

• Sales driven
• Fantastic customer service skills
• Tenacious
• Highly motivated and target driven
• Excellent selling and communication skills
• Merchandising

Key Performance Areas

• Providing AWESOME customer service to give customer a WOW experience
• Attend to unique and individual shopping needs of each customer and always put the Customer first
• Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
• Adhere to all basic customer service standards
• Determining customers' requirements and advising on product range, price and warranties
• Demonstrating, explaining and advising on products to customers
• Selling goods and most importantly add on sales and services
• Ensuring that goods are correctly priced and displayed
• Ensure promotions are executed timeously and execution is planned in advance
• Adherence to all merchandising/layouts and housekeeping standards and schedules
• Preparation, implementation and maintenance of all advertised sales promotions timeously
• Reporting on fast and slow sellers to the Store Manager
• Participating in stock takes and stock counts
• Minimize stock loss
• Minimize expenses in area of responsibility
• Maximize sales in all areas
• Protect Company’s assets in area of responsibility

Entry Requirement

• Matric Certificate
• 6 (six) months retail experience
• Must have own or reliable transport to be able to work shifts

General

• To undertake any other relevant duties requested by Senior Management
• To undertake all mandatory and service training as required
• Maintaining the strict confidentiality of all information
• To undertake an appraisal and personal development review regularly
• To take responsibility and accountability for being up to date with current SOP’s
• Co-operating fully in the introduction of any new technology and new methods.

Closing Date 18 September 2026

go to method of application »

Role Purpose 

• The Systems Administrator ensures the stability, security, and efficiency of the company’s IT infrastructure. This role manages servers, networks, storage, endpoints, and business-critical applications, acting as the technical backbone of the IT department. 
• Working closely with managed service providers (MSPs), the Systems Administrator ensures business continuity across all locations. 

Key Responsibilities 

• Infrastructure Management – Dell servers, Windows Server 2022, VMware, Hyper-V, Synology NAS.
• Backup & Recovery – Veeam, patching, DR planning.
• Network & Security – Meraki firewalls, HP InstantOn switches, Cambium Wi-Fi, VPNs, SOC & SIEM alerts, Datto EDR.
• Endpoint & Device Management – PCs/laptops, Epson/Zebra/Lexmark/HP printers, barcode scanners, Sunmi & Zebra Android devices, POS peripherals.
• Cloud & Collaboration – Microsoft 365 administration (Azure AD, Exchange Online, SharePoint, OneDrive, Power Platform).
• Monitoring & Continuity – ERP, POS, ecommerce, and finance systems uptime.
• Documentation & Governance – ITGlue, SharePoint, compliance support.

Support Coverage & Travel Requirement

• Standby support: Participation in a scheduled standby roster for evenings and weekends.
• Mandatory Saturdays: Two Saturdays per month (8:00am – 2:00pm, onsite) scheduled in advance by the Head of IT.
• Travel: Required to travel to stores and offices within South Africa and neighbouring countries to provide onsite IT support, project implementations, and system upgrades.
• These requirements are part of the role’s standard duties and are not eligible for overtime or additional allowance.   

Skills & Qualifications

• 5+ years in Systems Administration or IT Infrastructure.
• Strong knowledge: Windows Server, Active Directory, Azure AD, VMware/Hyper-V.
• Networking fundamentals (Meraki/HP switches, firewalls, Wi-Fi).
• Veeam backup, endpoint and device support experience.
• Familiarity with SOC/SIEM tools and IT security principles.
• Excellent troubleshooting, documentation, and communication skills.
• Willingness to travel regularly for store/site support.

Closing Date 07 October 2026

go to method of application »

Job Description

Introduction

Retail Assistant Store Manager

• Then we are looking for an Assistant Store Manager and we would like you to join our team!!
• To meet store sales targets and deliver fantastic customer service whilst effectively planning, organizing and controlling all operations of a retail store in accordance with the Company’s standards and procedures.
• This document must be read in conjunction with the performance appraisal document and forms part of the employee’s terms and conditions of employment.

Duties & Responsibilities

• Achieve growth and hit sales targets by successfully managing, mentoring, and leading staff.
• Interact with sales merchandisers, representatives and regional managers to evaluate sales strategy and results.
• Enforcing and implementing AWESOME customer service to give customer a WOW experience.
• Attend to unique and individual shopping needs of each customer and always put  the Customer first. 
• Develop, motivate and inspire respective teams in an ENTHUSIASTIC manner.
• Maintains store staff job results by recruiting, coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
• Authorise all work schedules (including but not limited to work, break and leave).
• Ensure continuous training and development of all staff, and consistently carrying out training.
• Scheduling and assigning employees and following up on work results
• Handle customer complaints in a calm and professional manner
• Managing and controlling all daily store operations to maximize sales turnover whilst keeping stores expenses within allocated budgets and stock management.
• Managing and controlling all daily store operations including stores expenses within allocated budgets and stock management to maximise sales turnover.
• Minimise all controllable expenses and costs.
• Protect company assets and minimise all shrinkage, damages and theft.  
• Executing of physical plans/ actions to achieve desired sales results and sales turnover, including motivating staff to do so.
• Retain records of all stock and financial transactions.
• Conduct floor walks daily and initiate warehouse and/or overstock replenishments and face-ups.
• Implement, monitor and enforce all SOP’s.
• Maintaining company merchandise and housekeeping standards.
• Coordinate and manage all key service providers in line with company expectations (including but not limited to guarding, security, cleaning and logistics)
• Enforce effective and efficient implementation of all sales promotions (Including but not limited to road shows, centre management liaising etc ).
• Identify marketing opportunities and communicate to all relevant parties
• Ensure promotions are executed timeously and execution is planned in advance.

Desired Experience & Qualification

Minimum Requirements:

• Matric Certificate
• Must have own or reliable transport to work to be able to work shifts
• Management Position for a minimum of 3 years within a Retail Environment

Package & Remuneration

Benefits:

• Provident Fund
• Discretionary Bonus
• Store Performance Bonus

Closing Date 07 October 2026