Vacant Positions at Salt South Africa

Key Responsibilities:

• Oversee the implementation of ServiceNow ITSM module, replacing existing ITSM functionality.
• Collaborate with project teams and stakeholders to ensure successful project delivery.
• Manage 3rd party requirements and facilitate technical design and integration.
• Define and validate roles for processes, working with various teams.
• Identify and escalate issues and risks, taking ownership of mitigating actions.
• Support Change Management activities related to system changes.
• Ensure high-quality design, testing, and deployment of solutions.

Qualifications and Skills:

• Proven experience in SAP S/4HANA implementations.
• Strong project management skills.
• Excellent communication and interpersonal abilities.
• Ability to identify and manage project risks.
• Experience with ITSM and ServiceNow is a plus.
• Relevant certifications are a bonus.

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What will your average day look like?

• Daily stand ups, sprint planning, project prioritisation
• Designing and implementing testing frameworks
• Testing multiple applications on a host of platforms and devices
• Compiling test cases & results
• System auditing & regression testing
• Release quality enhancements and facilitating our SDLC through testing and quality assurance
• Growing the testing function within the organisation
• Proactively identify areas of improvement to enhance quality and user experience
• Monitor product quality metrics and take proactive action when observing issues
• Monitor efforts to resolve priority issues and report progress to customer services team

Entry level requirements;

• Exposure within a quality assurance and testing space
• Basic understanding of programming frameworks.
• Knowledge of tools such as JIRA, Confluence, Trello, DevOps or similar
• Problem-solving ability.
• Team-player with great communication skills
• Desire for self-development.

Bonus Points For:

• 2+ years’ solid work experience MINIMUM
• Software testing certificate or relevant degree
• Contactable reference

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• Salt is looking for a highly skilled and experienced Business Analyst with +8 years of experience and expertise in investment and financial analysis to join one of our reputable clients.
• This position requires a deep understanding of investment strategies, financial markets, and a proven ability to drive data-informed decision-making.
• This will be for a 12 month contract, in a hybrid working arrangement.

Some of the requirements include:

• BCom Informatics or BSC Degree or Diploma in Business analysis preferred.
• A minimum of 8 years’ experience as a Business analyst.
• A minimum of 4 years’ experience in the investment environment.
• At least 4 years’ experience working with integrated solutions.
• IT workflow tools – JIRA, Lucidchart etc
• Agile working experience preferred.
• SQL knowledge is a must.

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Skills you already have:

• Experience leading a team, with a focus on a very high quality output and team enablement
• Experience writing backend code and/or mobile applications – primarily using GoLang for backend services, and Flutter for mobile applications.
• Experience in developing distributed, high transactional and available systems
• In-depth knowledge of databases, data structures, algorithms.
• Great problem-solving skills.
• A passion for observability and monitoring of the services you build.
• 5 years minimum of relevant work experience
• 2 years of experience minimum in a team lead position.
• BSc Computer Science or equivalent is encouraged (strong work experience can fill this gap)

This job is for you is you are:

• Genuinely passionate about technology and problem solving
• A team player who is always ready to support and collaborate
• A data driven decision maker with strong opinions and a bias for action
• A strong communicator who works well with others, and welcomes feedback
• A motivated leader who takes initiative and excels by taking ownership
• Experienced developing web oriented backend services and systems
• Knowledgeable about architectural patterns for systems and code
• Experienced with databases, caching, message queues, and similar systems

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Key Responsibilities:

• Transform business objectives into a world-class app and WhatsApp channel.
• Identify and outline the necessary features to fulfil business objectives.
• Manage and prioritize development requirements, working closely with technical teams and external suppliers.
• Act as the primary point of contact for app and WhatsApp issues.
• Continuously monitor product performance and optimize features to drive user engagement.
• Collaborate with cross-functional teams, including IT, external suppliers, marketing, and operations, to deliver high-quality products that align with our business goals.
• Gather feedback from customers and teams in various markets to adapt the product globally while accommodating local requirements.
• Conduct market research and competitor analysis to identify opportunities for improvement and differentiation.
• Define and prioritize features to increase revenue, customer lifetime value (CLV), product adoption, and reduce churn.
• Work closely with the Head of Loyalty to deliver key customer benefits through the app.
• Manage the product development lifecycle, from ideation to launch, including planning, testing, and release.
• Leverage data insights to enhance customer retention and CLV initiatives.
• Effectively communicate the product vision, status, and success metrics to all stakeholders.
• Continuously assess and improve product processes for efficiency and effectiveness.
• Collaborate with marketing on CRM and other customer channels (email, SMS, social, and paid media).
• Set and manage key product metrics, including app downloads, usage, and ratings.

Minimum Requirements:

• At least 5 years of experience as a Product Manager with a focus on digital channels.
• Proficiency in prototyping, testing, and validating product hypotheses.
• Demonstrated ability to define, prioritize, and communicate a product roadmap.
• Hands-on experience working with Engineering teams in an Agile environment.
• Excellent communication and collaboration skills with cross-functional teams.
• Proven experience driving customer value through engagement and retention strategies across various channels.
• Understanding of core concepts related to UI/UX design.
• Experience with product management tools such as JIRA and Confluence.
• Advantageous experience in delivering loyalty value propositions in digital channels.