1 x Sales Manager: Pest Control - Pinetown at Rentokil Initial South Africa

Requirements

To provide leadership and focus for Sales colleagues in order to create an effective sales force, achieve or exceed budgeted sales into new and existing customer base. To achieve and improve on retention levels in the customer base and improve on this trend.

• Turnover growth through gross sales, price increases and jobbing revenue, better than budget.
• Effective management thereby ensuring the development and retention of quality sales colleagues.
• Inspirational Leadership
• Be hands on, ensuring that infield training with all sales colleagues is being implemented on a regular basis to build more effective communication, enabling easy identification of training requirements, needs and shortfalls in the sales colleagues abilities. Under 6 months - once a week infield assessments to be conducted, over 6 months - twice a month infield assessments to be conducted and 1year plus - monthly assessments to be conducted infield.
• Accurately identify appropriate action plans to ensure the development of all colleagues.
• Ensure that correct planning takes place so that full territory management is achieved to obtain the best results.
• Conduct Weekly 1:1 meetings with all sales colleagues to understand development requirements. Analyse measurements to identify individual performance ratios. Use the individual ratios to identify and agree individual training and development needs.
• Using excellent coaching skills to ensure sales colleagues are developed, mentored and developed.
• Using individual performance ratios, agree to targets and objectives with all reports.
• Manage activity by identifying areas for training and support through measurement and observation, through infield assessments.
• Ensure appropriate training is delivered reviewed and implemented.
• Ensure accurate management measurement and management of all key activities, ie. customer contact, planning, calls, quotes, sales and value.
• Monthly meetings with regional sales manager, to identify and prepare action plans to effectively address all under performance in the team.
• Set a strong example for all sales colleagues in areas of personal character, commitment, organizational and selling skills and work habits.
• Schedule regular effective sales meetings with all sales colleagues to effectively communicate information.
• Schedule regular weekly training sessions with all sales colleagues, incorporating product knowledge and Sales methodology.
• Effective preparation of all sales colleagues for annual sales performance assessments, to ensure a high standard is achieved and maintained.
• Weekly meetings with regional sales manager, with feedback sessions on each individual sales colleague to ensure that areas of improvement are identified correctly, pipeline information is discussed and assessed.
• Weekly forecast meetings are held with regional sales manager to ensure the quality of pipeline and forecasting information. Accurate sales forecasting through proper understanding of SOLO and the pipeline document.
• Drive the upsell campaign divisionally and regionally to ensure increased service covers.
• Monthly cross divisional meetings to be held with regional sales manager to ensure that all opportunities are being explored, regular cross divisional infield training is taking place and 100% identification of all target prospects are being identified.
• Drive cross divisional leads
• Hold monthly branch sales and service meetings where excellence is recognised and celebrated.
• Hold regular quarterly RISA sales and service meetings to recognise excellence across all divisions.
• Conducting regular quarterly performance reviews with Sales colleagues to monitor development and career path.
• Analyse service delivery in constructive communications with Service Manager.
• Assist sales colleagues with preparation of proposals and presentations to board level.
• Initiate and coordinate development of action plans to penetrate new markets.
• Ensure that follow up is completed and effective communication with service takes place.
• Ensure that effective recruitment and selection is achieved by complying with best practice and the sales recruitment policy.
• Invest energy and motivation of staff and create a “customer service” culture.
• Drive all divisional and national reward and recognition schemes.
• Drive “unpaid since inception” list, and assist with financial queries
• Manage the vehicle fleet ensuring all vehicles are safe and clean at all times.Monitoring service schedules and safe driving practise
• Ensuring all company Health and Safety regulations are adhered to at all times and the “Everyone goes home safe” message is reinforced continuously

BEHAVIOURAL

• Individual leadership / influencing
• Customer service orientation
• Highly energetic and goal orientated
• Self-starter
• Very high energy levels

SKILLS (Essential)

• Highly developed communication (including listening) skills (written / verbal / non-verbal)
• Analysis / problem assessment
• Coaching
• Persuasiveness / sales ability
• Quality orientation / attention to detail
• Negotiation
• Developing organizational talent
• Computer literacy (MS word, outlook, excel & internet)
• Valid driver’s license is a prerequisite
• Numeric skills
• Presentation skills

Minimum Qualifications and Critical Experience

• Matric or Matric equivalent
• Minimum of 5 years strong sales team management experience.
• Grade 12 (Matric or equivalent)
• Tertiary qualification in Sales Management advantageous
• Pest Control Experience is Essential
• Track record which demonstrates successful sales management
• Recruitment, development and retention of sales staff
• Delivery of results against demanding growth targets
• Telesales management
• Managed in completely new business environment (i.e. brand new clientele)
• Virtual office management