Application Technologist. Bakery at DuPont

Job Description

DuPont has a rich history of scientific discovery that has enabled countless innovations and today, we're looking for more people, in more places, to collaborate with us to make life the best that it can be.

Basic Purpose

• Being part of the team providing technical support to our customers and prospects in the region
• Support application specialists and sales managers on questions related to baking procedures and formulations
• Visit customers together with the Application Specialists and build a network in the local bakery industry
• Provide knowledge on our solutions to customers in line with strategy and priorities
• Protect existing business by solving ad hoc technical issues with N&H solutions at customers/prospects
• Scout for new opportunities at existing and potential new customers
• Feed market information to business to support the innovation pipeline
• Participate in selected projects relevant for the region

Key Responsibilities And Tasks

• Responsible for the daily work in the bakery plant facilities including maintenance and stock-keeping and purchasing
• Plan and conduct baking trials in agreement with the Application Specialists
• Perform follow up evaluation/analysis in collaboration with the Application Specialists
• Maintain and develop recipes and procedures relevant for the local market
• Provide technical and hands-on support to our customers in close cooperation with the Applications Specialists and SAFI Sales
• Have an understanding of the EMEA Bakery Industry plan and translate this into the daily interactions with customers and sales
• Support the application of solutions to customers in the industry in the defined geographic area
• Prioritise work for customers based on opportunities (Salesforce.com)
• Good IT-skills

Key Challenges/Success Criteria

• Make the technical support to customers a differentiator in the market to defend business and create new sales
• Use the SAFI Innovation network in EMEA to provide the best possible service and solutions to customers
• Efficient team work with EMEA Application Team and with Sales Managers
• Focus on the prioritised tasks as agreed with the Applications Specialists

Qualifications

• A Food Technologist/Science/Bio Chemistry qualification would be a minimum requirement and or minimum 5 years working experience from the bakery industry or from industries supplying the bakery industry
• Drivers License is a must
• Hands-on experience with various bakery applications and recipes is preferred
• Good command and working knowledge of spoken and written English required
• Must be able to travel in all designated countries of the region
• Commercial understanding