Senior Sales Engineer-CISCO at BT

Job description

Role Code: SASE03

Discipline: Sales Engineering

Typically reports to (role):

Principal Sales Engineer, Head of Sales Engineering, Sales Manager

Roles that typically report to this role:

• Either none or Sales Engineers
• Example job titles covered by this role profile:
• Senior Technical Consultant, Senior Systems Engineer, Senior Client Engineer

Purpose Of Role:

The role holder is a Senior Professional responsible for implementing sales support programmes for product(s) and services for both pre and post sales. He/she works as a key member of an account team to identify, design, and sell BT products and services while providing a cost effective solution that satisfies the customer requirements. He/she is able to be the lead Sales Engineer during the complete presales process in selling and defending a bespoke network solution of significant value to a customer.

Key Responsibilities:

• To accompany sales executives on visits to customers.
• To present to senior management level.
• May operate on a multi-country, multi-product or multiple customer basis.
• May be a mentor for new Sales Engineers.
• May work to either a Sales Manager, or within the Sales Engineering hierarchy.

Business Impact:

• Medium-term business strategy and objectives typically guide this role, although there may be involvement in the formulation and development of future policy.
• Impact is primarily short-term but develops plans over the medium term.
• Assesses customer requirements and service level.
• Authority/Decision Making:
• Works with a high level of autonomy, seeking appropriate assistance where necessary.
• Able to engage at senior management level both internally and externally to within well defined limits of delegation.
• Typically will not close a sale on his/her own but will work with Account team to qualify, propose, design and sell appropriate solutions.

Qualifications:

• Relevant business/professional qualification (e.g. CCDA), or equivalent job experience.

Skills/Experience:

• Good sales, interpersonal and analytical skills.
• Ability to provide specialised technical support in one or more areas and to proactively share knowledge and learning with the virtual team.
• Leadership skills in managing and motivating if required to manager a virtual team.
• Recognised as an expert in field.