The way communications is changing the world is one of the most significant forces of our time. And we believe the business we’re in is transforming the future for the better. When we laid the first telephone lines, we started a technology revolution. These days, life and work is built around ... read morebeing connected. That’s why we never stop improving our network. And why we want everyone to benefit from our investment in fibre. Through us, millions of people in over 170 countries connect with friends and family, and have a universe of information and entertainment at their fingertips. For businesses large and small, we’re the infrastructure that helps them work more productively and compete in global markets. We underpin everything from economic growth to many of society’s essential services. Every day, our 110,000 people use their. expertise to build on our network’s capabilities, explore the latest technologies, and create new possibilities, across the globe.
Specialties
Telephony, Networking, Cloud Services, and Unified Communications
Our business strategy for Sub-Saharan Africa is two-fold: provide best-of-breed managed network services for multinational companies operating in Africa. As well as providing expertise to the national operators to improve their retail and domestic market offerings to their respective citizens.
We have experience across all industry sectors but unrivalled expertise in financial services, oil and gas, government, healthcare, media and broadcast, and transport and logistics.
We’ve also deployed our global voice platform in South Africa, providing carrier-grade global voice services for customers in the region.
Why this role matters
Receives and processes orders from Sales, Audit and Order entry.
May manage customer orders (track) through to full implementation, escalating where necessary to achieve
The role is to provide Technical support for LAN/WAN/IPT issues which is customer focused, and able to manage customer expectations while adhering to defined SLA/KPI.
What you'll be doin
Job description
Purpose Of Role:
The role holder is responsible for providing effective support of projects/ operational support tasks, dealing with all relevant issues under the guidance of the
Job descriptionPurpose Of Role:
The role holder is responsible for providing effective support of projects/ operational support tasks, dealing with all relevant issues under the guidance of the man
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Job descriptionPurpose Of Role:The role holder is an Operational Manager responsible for the development of sales of designated products with a small number of partners of high strategic value to the
Job description
Purpose Of The RoleHas lead role and responsibility for planning and managing small to medium-sized (please see project matrix for further detail) projects that may significantly affe
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QualificationsGraduate, or relevant job experience.Skills/Experience
Relevant experience in the sales function.
Good leadership skills in managing, motivating and coaching.
Stron
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To develop and maintain knowledge
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Special requirement – Knowledge of conferencing Systems
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Purpose Of Role
The role is the primary customer contact for detailed technical questions, is customer focused, and can set up customer requirements into a working ICT solution, if n