Product Manager at Zoona

Job description

We are currently looking for an innovative, jack of all trades, who loves owning products from idea to reality, loves analytics, and has a passion for creating truly customer centric products.

WHAT YOU WILL BE DOING

• Take a product idea and validate its need for the customer we will serve
• Own the customer journey for the product and the experimentation and measurement of the different steps and stages in the journey
• To be the voice of the customer, listening to the customers ideas, complaints, thoughts, suggestions, and gathering insights that are actionable in improving the product to make the customer experience amazing
• Making the product scalable and working with operations and marketing to make this product reach its maximum potential
• Ensuring that the business case and financials for this product make sense and that this is a product with enough potential to continue investing in
• Project manage a lot of different moving parts to ensure the project is moving on time with an exceptional customer experience, financial viability, and scale

WHO WE ARE LOOKING FOR

• Someone who is analytical and loves measurement and validated learnings
• Someone who is entrepreneurial and always willing to come up with a plan b, c, or d
• Someone who is a leader and loves to work with other people to realize their full potential
• Someone who is organized

KNOWLEDGE, SKILLS AND EXPERIENCE

• Prior experience in product management for digital products
• Prior experience in the financial services industry, a plus

CULTURE FIT

• Values fit: You must live and breathe Zoona’s values of Being Real, Entrepreneurship, Integrity, Commitment, Togetherness, and Fun in both your professional and personal life.
• Multiplier leader: You must be a consistent A-player and Multiplier leader who is never satisfied with the status quo and constantly seeks to learn and improve.
• Flexible and Agile: In a rapidly growing company like Zoona, the only constant is change. Agility and an ability to fail quickly and learn are a key part of how we work.
• Confidence and belief: You must possess the highest confidence and belief in yourself, your teammates, and your direct reports.
• Performance under pressure: You must consistently meet and deliver on rising expectations and make an impact immediately.
• Passionate about your field: You must have a passion for learning and its role in creating value and driving impact to change the world.