Telesales Agent at the factory

Job description

Job Purpose:

• Booking appointments for the Directors by making outbound cold calls daily, promoting the factory, their products and the benefits to potential customers
• Booking appointments for Key account manager in Europe to visit potential customers
• Working on high quality appointment setting campaigns
• Selling a range of products and services to clients

Responsibilities

• Research potential customers
• Identify potential customer needs
• Be able to sell a solution based product
• Scheduling Skype meetings for the directors
• Quote against existing service provider
• Give the customer 2 free banners to be able to do a comparison on their current solution
• Speaking to a minimum of 20 decision makers per week
• Performing administrative duties
• Conveying technical information to customers
• Offered customers alternatives and up-selling
• Maintaining a working understanding of key suppliers, competitive position
• Contributed to and participated in team meetings and activities
• Building and developing accounts
• Re-directing enquiries to the appropriate person
• Contacting lapsed & new customers to introduce and promote products

Knowledge, skills and abilities:

• Able to react quickly and effectively when dealing with challenging situations
• Ability to stay calm under pressure
• Resilient and proactive
• Well spoken
• Enjoy working to KPI's and departmental targets
• Able to work as part of a team and in a busy telephony environment
• Adaptive to change and ability to multi-task
• Having a burning desire to succeed
• Possessing a confident and articulate telephone manner
• Having a persuasive personality & focussed on achieving goals
• A solid team player who thrives on working in a fast-paced environment
• Proven organizational and administrative ability
• Skilled in identifying and qualify opportunities
• Producing written information for customers and reports for managers
• Ability to sell to senior managers and directors
• Experience of Microsoft software like Word, Excel and PowerPoint
• Having a professional and direct telephone manner
• Experience of generating new business through direct marketing

Requirements:

• Great communication skills, speaking German would be a major benefit
• Must have basic computer and mobile knowledge (know how to surf the web, search online,
• Must have telemarketing experience
• Must be great on the phone, have an outgoing personality, be able to handle rejection well, be positive, and have an “I can” attitude
• Must have a strong work ethic and desire to grow in the company
• Must be punctual
• Must want to earn lots of money

We can offer the successful applicant following benefits:

• Basic Salary plus Commission
• Opportunities for career development and external training
• A high degree of responsibility
• Flexi-hours
• Annual leave above and beyond industry norms