Internal Sales at ASSA ABLOY Group

Job description

Job Summary

The Impro internal sales position is tasked with providing overall sales support to the Impro sales team. This includes identifying / qualifying potential new customers, providing support to ensure that existing customer needs are met. Other tasks may be assigned as deemed appropriate / needed by the Impro team.

Duties And Responsibilities

• Include the following, other duties may be assigned:
• Manage and sell products to new and current customers with the objective of increasing sales and meeting sales quotas.
• Respond to requests for information or requests for quote from website visitors, e-mail, and telephone contacts.
• Identify / qualify potential new customers. Provide business development with a complete and timely summary of findings on prospective customers.
• Follow-up on leads from tradeshows, the website, e-mail, etc.
• Provide quotation to customers and support Impro sales team in the quotation process
• Assist in building a sales pipeline to ensure consistent sales results.
• Perform sales activities and negotiate / close business.
• Monitor sales & order reports.
• Provide trend data to business development. Work with business development to create an action plan on potential areas of growth or to address areas of concern.
• Prepare purchase and /or other customer reports as required.
• Gather forecast data from customer's to insure a steady flow / availability of the appropriate products.
• Independently create product awareness.
• Assists with the development of objectives, strategies, and tactics for the market.
• Management of internal pricing/quote template for all Sales staff.
• Preparing of monthly Exco/MPR reports and graphs for management.
• Must be able to read and interpret building plans, Tender documents, BOQ's and RFI's in order to specify our product correctly.
• Must have the ability to assist customers in building/designing a solution that will effectively satisfy the customers' needs and requirements.
• Remains knowledgeable of the company's products to facilitate sales efforts.
• Follow-up with customers and prospects to ensure customer satisfaction with information provided, products purchased, etc.
• Take responsibility for all actions and resolving open issues selecting and using the resources that are available.
• Assist in the development / implementation of sales and marketing programs aimed at Impro customers.
• Support and maximize the productivity of the Impro sales team.

Education, Experience, And General Profile

• Associate degree or equivalent training and experience in sales, territory sales or customer service.
• Minimum of three years' experience in the access control marketplace.
• Proven and verifiable track record of successful quota achievement.
• Effective sales skills and up-to-date telecommunications and cold-call skills.
• Effective and proven contact management database skills, preferably CRM tool knowledge
• Demonstrated time management, communication, decision-making, presentation, and organizations skills.
• Must have good reasoning ability.
• Ability to work independently with minimal supervision.
• Ability to perform multiple tasks simultaneously and complete short-term and/or long-term tasks and project assignments on time.
• Experience working in a team-oriented atmosphere.
• Must have the ability to work with and deal with various languages and cultures.
• Professional appearance and presentation is required.
• Must demonstrate customer focused mentality.
• Must have a good attention to detail.
• Language Skills
• Ability to effectively communicate in the English language verbally and in writing.
• Ability to read and interpret and revenue reports, technical specifications, instructional documents, etc.
• Computer Skills
• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
• Experience with CRM tools such MS Dynamics orSalesforce.com
• Familiar with operating systems, such as Windows, etc.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to work sitting down for extended periods of time.
• Must be able to speak and hear in order to communicate with peers, employees, and outside contacts.
• Must be able to flex, bend, and reach, in order to use office equipment.
• Must be able to use hands and fingers in order to operate personal computer and associated equipment.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Employee works primarily in an office environment, within a well ventilated area, and is exposed to moderate noise levels.

Work Requirements

• Up to 20% travel and fieldwork including possible travel; therefore, employee must possess or can acquire a valid Passport and driver's license.
• Must be legally eligible to work in South Africa.