Sales Manager at Bytes Managed Solutions

Job description

PURPOSE OF THE ROLE

To build strong and scalable relationships with key industry players, to attract new customers, generate leads, opportunities and ultimately coordinate collaborative sales efforts across functions in support of overall business growth. Responsible for developing sales of company products to a number of designated accounts or assigned product lines. Expected to contribute to company's sales revenue and may operate nationally

KEY RESULT AREAS

CONDUCT ONGOING SECTOR / INDUSTRY AND PROSPECTIVE CUSTOMER RELATIONSHIP MANAGEMENT TO CREATE DEMAND:

• Manage sales accounts and customer relationships in consultation with internal and external stakeholders
• Build and retain strong and scalable inter-personal relationships with key industry players and prospective customers;
• Understand current and future customer and solution requirements;
• Generate pipeline of sales opportunities at each customer and prepare and present customers with proposals (drawing on Pre-Sales and Marketing where necessary for support)
• Keep abreast of sector / industry changes, and actively explore networking opportunities such as conferences, thought leadership forums etc.;
• Collaborate with Bytes Managed Solutions and Altron solution providers to leverage opportunities in the verticals to create demand and customer stickiness
• Actively drive qualified opportunities utilizing the company’s scientific sales process;
• ATTRACT NEW CUSTOMERS / ACCOUNTS IN ORDER TO GROW THE BUSINESS:
• Ensure a clear understanding and interpretation of the Bytes Managed Solutions portfolio;
• Lead demand-generating marketing and sales activities in the assigned market for the assigned solution;
• Collate detail on new business (pipeline, pending and actual new business) and present the progress and successes of performance against the Sales targets, as well as against competitive benchmarks;
• Convert sales opportunities to wins and invoice.
• Track billing and survey customer satisfaction
• Liaise with internal stakeholder on new solutions and customer requirements to drive Lead / Opportunity Conversion Rate;
• Participate in the design and development of new solutions to grow the business;
• Source and distribute relevant thought leadership and marketing material to customers.
• Support, adhere to and leverage the internal Bytes Managed Solutions Bid Management process

QUALIFICATIONS

• Relevant Masters/Bachelor degree in IT or equivalent
• At least 7 years Business Development and Solution Sales experience ICT Sector

KNOWLEDGE

• Knowledge of key industry / solution players
• Sound knowledge business and industry standards
• Knowledge of technology and technological environments with specific focus on the customer’s particular market
• An understanding of the purpose and composition Managed Services

SKILLS

• Sales Pipeline creation and management
• Financial acumen
• Business acumen
• Excellent verbal and written communication skills
• Strong intra-personal relationship management skills
• Computer Literacy with very strong PowerPoint, Word, Outlook & Advanced Excel skills
• Proposals/Report writing
• Strong presentation skills

ATTITUDE / BEHAVIOUR

• Flexibility and adaptability (responsive to the external environment and customer requirements)
• Internal and External Brand orientation
• Results and Achievement Orientated
• Drive
• High standards of Integrity
• Judgement
• Self confidence
• Perseverance
• Accountability
• Collaboration
• Networking and Negotiation