Project Manager at Acceleration

Job description

The Role

Our continued drive to expand and provide excellent services within the digital marketing arena, has created the need for a Project Manager to be based in our Cape Town office. You will primarily be responsible for ensuring that programs and projects are scoped accurately, delivered on time, within budget and to quality. You will support the Client Service team ensuring the smooth delivery of our larger and more complex client projects. You will work within the Acceleration Delivery Management Framework and will be responsible for co-ordinating both in-market resources and resources from our international offices.

Key objectives

• Define and drive projects to deliver client and business objectives
• Ensure projects are delivered on time and within budget
• Manage the onsite and offsite teams to ensure client satisfaction
• Understand teams capacity to ensure resources are fully utilised at all times
• Responsible for ensuring correct time allocation

Responsibilities

• Accountable for project leadership and management of large multi-stream 18 month plus projects: ensuring client expectations and deliverables are met, establishes governance, action management and communication routines, and mitigate issues/risks
• Support Consultants when completing RFP’s or scoping projects by providing insight into resources and availability
• Ensure all projects are entered into Projector (Accelerations resourcing tool) and resources assigned
• Manages resourcing constraints with the relevant internal stakeholders
• Accountable for the Delivery Management of multiple projects from initiation to completion
• Ensure that the Delivery Management Framework is adhered to (also contributing to it’s development and refinement)
• Be the single point of contact, maintain customer contact and regular status updates for all outstanding issues/risks regarding the project progress

Establish and engage your project team to ensure the successful delivery of all deliverables within the required timeframe.
Manage the changes required to:

• People – any new roles or impacts on teams
• Process – any new processes and procedures
• Technology – any system, hardware or other technology changes required to support the business change
• Manage the core project areas of scope, time, cost and quality to ensure project outputs meet expectations:
• Scope - Work closely with project sponsors to ensure that business requirements are met and the outputs of the project are fit for purpose.
• Time – Maintain an up-to-date and accurate schedule to track project tasks and key milestones.
• Cost - Manage the project cost – tracking costs based on budget, forecast and actuals.
• Quality - Oversee the quality control and quality assurance aspects of the project including UAT and testing phase of the project.
• Actively identify and manage risks and issues that may jeopardize the successful delivery of a project and take steps to mitigate these and manage these through to resolution.
• Produce accurate and detailed documentation for the project

Skills required

• Tertiary business or technical qualification
• Recognised Project Management certification
• Experience within a PMO environment
• At least 6 years’ experience responsible for project delivery within a technical or professional services environment (Our projects are technical and frequently involve technology vendors)
• Knowledge of online marketing technologies (Messaging platforms, Social Media, Analytics, Data) and their integration into broader IT infrastructure highly advantageous
• Ability to work effectively in a fast paced, entrepreneurial environment
• Passionate about customer service
• Excellent, concise written and verbal communication skills
• Obsession with details and planning
• Good working knowledge of the internet, Excel, PowerPoint and Word

Should you not receive a response to your application within 2 weeks of the closing date, please consider your application unsuccessful.