Programme Compliance and Quality Lead at Hollywoodbets

Responsibilities

• We have an amazing opportunity for a Programme Compliance and Quality Lead to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will coordinate and lead compliance, accreditation, quality assurance, new accreditation applications and continuous improvement across Star Factory’s accredited training programmes.
• The role ensures that programme delivery, assessment, moderation, administration and reporting comply with relevant statutory, regulatory and internal quality requirements.
• It also manages the accreditation quality assurance team and maintains programme-level oversight of accredited training operations. In addition, the role conducts structured audits and monitors remediation in selected programme and quality areas within the accredited training and skills development facilitation function to maintain compliance and audit

You Bring:

• Relevant Degree / Diploma (or equivalent) in Education Training, Quality Assurance, Skills Development, Compliance or related qualifications
• Relevant experience or exposure to SETA, QCTO & SAQA Training Provider accreditations and related compliance requirements

A Bonus To Have:

• Constituent Assessor & Moderator

What You’ll Do For The Brand:

Programme Compliance and Quality Assurance Leadership

• Lead programme compliance and quality assurance across accredited training programmes, ensuring alignment with accreditation, SETA/QCTO or any other accreditation body, SAQA-aligned, QMS and internal requirements.
• Oversee key quality assurance activities, including assessment, moderation, learner evidence, training materials, QMS implementation and verification readiness.
• Manage the accreditation quality assurance teams performance, priorities and deliverables, ensuring effective and timely execution of QA responsibilities.
• Provide compliance and quality input into new programmes, programme changes, accreditation maintenance and process improvements.
• Ensure clear accountability across the QA function and escalate significant compliance or quality matters to the Accredited Training Manager as required.

Functional Compliance and Quality Oversight

Provide compliance and quality oversight across relevant accredited training and skills development facilitator functions, including:

• Training Delivery and Materials: Compliance of facilitation, programme delivery and training materials with approved programme, accreditation and quality requirements.
• Assessment and Learner Management: Quality and compliance of assessment practices, learner evidence, progress monitoring and learner support.
• Trainer Quality: Effective auditing of trainer performance, quality standards and identified performance gaps.
• SETA and Statutory Compliance: Compliance with relevant SETA, or any other accreditation body, legislative and statutory requirements, including WSP/ATR and related reporting.
• Learnerships and Grants: Compliance and quality of learnership applications, registrations and grant claims processes
• Records, Data and Reporting: Accuracy, completeness and integrity of learner, programme, training and statutory records and reporting.
• Administration Compliance: Effective application of compliance controls across learner administration, document management and related training administration processes.

Audit, Risk and Corrective Action Management

• Develop and implement a risk-based audit plan across programme quality, accredited training, skills development facilitator functions and related compliance areas.
• Conduct scheduled and ad hoc audits to assess compliance, quality, evidence integrity and adherence to internal and external requirements.
• Identify and analyse findings, compliance risks, recurring issues and root causes, assessing their impact and priority.
• Agree corrective and preventative actions with relevant role holders and monitor remediation through to effective and timely closure.
• Analyse audit findings and trends to identify systemic risks and areas requiring improvement.
• Report key findings, risks and corrective action progress, escalating significant, recurring or overdue matters as required.

Stakeholder Coordination and Continuous Improvement

• Collaborate with relevant internal stakeholders to align compliance and quality priorities and support cross-functional resolution of identified issues.
• Liaise with relevant accreditation bodies and other external quality stakeholders as required.
• Coordinate readiness for SETA/SAQA or any other accreditation body verification, site monitoring and external compliance reviews, including resolution of findings and certification readiness.
• Drive continuous improvement by translating compliance trends, audit outcomes and gaps identified into improvements to processes, QMS controls, systems and quality practices.

Key Outputs / Deliverables:

• Compliance and quality assurance plans, reports and management updates.
• Risk-based audit plans, audit findings and risk registers.
• Corrective and preventative action tracking, remediation monitoring and closure reporting.
• Programme, QA, SETA/QCTO or any other accreditation body, statutory and functional compliance reviews.
• Verification and external audit readiness assessments.
• Quality and compliance trend analysis and improvement recommendations.

Decision-Making Authority - The PCQ Lead may:

• Direct corrective and preventative actions to address identified quality and compliance gaps within the scope of the role.
• Set QA priorities and provide direction on compliance, quality and risk mitigation requirements.
• Require appropriate evidence and remediation where compliance or quality requirements are not met.
• Recommend improvements to programmes, processes, QMS controls and quality assurance practices.
• Escalate significant, recurring, overdue or unresolved compliance and quality risks to the Accredited Training Manager.
• Provide recommendations on accreditation, SETA/QCTO or any other accreditation body, verification and other compliance-related matters.

What you’ll bring to the team:

• Communication
• Presentation
• Energy
• Accountability
• Training
• Digital Agility

Apply Before 10/29/2026