CSG International (NASDAQ: CSGS) is the trusted global partner to help clients launch and monetize communications and entertainment services in the digital age. Leveraging 30 years of experience and expertise in voice, video, data and content services, CSG delivers market-leading revenue management and customer interaction solutions in licensed and managed s...
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Work closely with the development teams, product owners and delivery team managers to pinpoint existing process flaws and identify a prioritized agile improvement roadmap to support consistent predictable delivery.
High velocity communicator - making sure that all information regarding changes in scope, delays & other issues are communicated to key stakeholders.
Runs daily, weekly and monthly agile ceremonies efficiently and strictly.
Participate in daily stand-ups, ensuring agile processes are followed, provide feedback to delivery teams and focus the teams on agreed sprint goals.
Drives improvements that are generated by agile retrospectives
Research and educate the teams regarding utilization of appropriate features of our agile management tools
Provide update reports on Agile process for the wider organization
Facilitate the communication across different delivery teams to resolve dependencies and impediments.
Work with the Product Owner to protect the current sprint commitments and continually refine and prioritize the backlog
Enforces the definition of ready for work coming into the development team
Enforces and educates external parties about the process for submission of development work requests.
Continuously learning and educating the development team and fellow Scrum Masters on Agile methodologies and practices
Coach and mentor the delivery teams to increase agile maturity across the company
Actively contributes to the Scrum Master Community of Practice
What we're looking for
Experience/ Qualifications
A Certified Scrum Master
Tertiary Degree in Commerce, IT or Engineering
3-5 years as Scrum Master
5 years in Agile Development Environment
Excellent understanding of Agile methodologies and best practice, including experience as an Agile Coach and Scrum Master in a number of software development teams and industries.
Ability to recognize areas for improvement and implement or work worth others to make the necessary process changes.
Excellent communication and inter-personal skills - able to interact with a wide range of individuals from Developers, Testers and Product Owners to senior management and executives.
Knowledge of and exposure to other software development methodologies and project management frameworks and concepts.
Desirable:
Experience running Scrum with JIRA
Knowledge and experience in the use of enterprise Agile frameworks, e.g. SAFe.
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