Project Support Representative at CEB, now Gartner

Job description

Your accountabilities will include:

Responding to incoming (e-mail and telephone) queries in line with company and team requirements. These tasks include, but are not limited to:

• Administration of online, and offline solutions, including generation of reports and status updates.
• Running standard and complex projects across multiple platforms.
• To understand the organisation structure and to liaise and build strong relations with internal teams through communications within the Centurion office and throughout the wider organisation – offices which might be based in Europe, Asia, or the US.
• Working hard to build a strong knowledge of the functionality of CEB’s Talent Assessment Systems.
• To undertake ad hoc projects as and when required

We’re looking for someone with these basic qualifications and experience:

• Excellent at checking detail – consistent and careful.
• Excellent organisational and time management skills
• Ability to work independently and manage own workload
• Experience and comfort analysing and managing data
• Ability to build relationships and work well across functions and different locations
• Outgoing, have a passion for working with people and provide great customer service at all times
• Exceptional communication, interpersonal, and relationship-building skills
• Solid experience within a customer delivery environment.

Preferred Qualifications:

• Bachelors or Master’s degree in HR, Computing or business-related discipline
• Experience selling to and maintaining partnerships with HR and/or C-level executives, with strong current network
• Experience working in consulting or professional services industry