Senior Business Analyst at TFG (The Foschini Group)

Job description

Your key areas of responsibility will include:

• Business analysis activities within a variety of significant segments of the organisation, where the advice given and decisions made will have a measurable impact on the profitability or effectiveness of the organisation.
• Establishing the contribution that technology can make to meeting business objectives.
• Defining strategies, validating and justifying business needs, conducting feasibility studies, producing high-level and detailed business requirements and business models and guiding business case development where relevant.
• Managing process change, leading process redesign workshops, modelling and simulating business processes, testing and executing processes to ensure that the right results are achieved.
• Examining processes holistically to understand the impact of changing them on people, strategy, systems and general business operations.
• Identifying, documenting and analysing business rules that govern the implementation of business processes.
• Educating business users responsible for managing and operating business processes.
• Monitoring, measuring and providing feedback on process performance to ensure consistent value delivery.
• Applying your knowledge of business process modelling notations (e.g. BPMN) to documenting processes.
• Where relevant, guiding senior management and business users responsible for managing and operating business processes towards accepting change.
• Actively guiding, coaching and mentoring other business analysts where relevant.

To qualify for this position you will need:

• A relevant tertiary education
• 5-8 years of proven Business Process Analysis experience within a corporate environment
• Proven proficiency in managing medium to large, complex projects
• Proven ability to run workshops and meetings
• Sound business acumen with a strong focus on delivering excellent customer service
• Clear leadership and the ability to influence and persuade
• A high level of credibility
• The ability to absorb complex information quickly
• The ability to communicate effectively at all levels to both technical and non-technical audiences
• The ability to assess and evaluate risk
• The ability to act independently when faced with complex situations

Essential skills to be successful in this role:

• Strong organisational and planning skills
• Strong collaboration and team building skills
• Excellent diagramming and communication skills
• Excellent analytical and problem solving skills
• Excellent interpersonal skills
• Excellent writing and reporting skills
• High level of influence and credibility

Experience and | or knowledge that will be to your advantage:

• Relevant BPM Certification (e.g. CBPP)
• Relevant BA Certification (e.g. CBAP | CCBA)
• Retail experience and a broad working knowledge of retail processes and technology
• Broad experience in and knowledge of TFG retail business and systems will be an advantage