(1230) Applications Technical Support Specialist (CODI) - BSTD at South African Reserve Bank

Job Description

Brief description

• The main purpose of this position is to provide systems application technical support to the Corporation for Deposit Insurance (CODI), which is a subsidiary of the South African Reserve Bank (SARB), in terms of systems availability and second-line support.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Execute periodic system maintenance in accordance with the set procedures to ensure the reliability and availability of systems.
• Provide second-line support by troubleshooting and investigating incidents reported by CODI users to ensure business continuity.
• Review the application code provided by the supplier to ensure that control is maintained.
• Run unit testing for the solution supplied by the vendor(s) and/or development team(s) to ensure the quality thereof.
• Deploy application solutions provided by the vendor(s) and/or development team(s) according to the set deployment procedures.
• Monitor system and integration components to ensure the continuous flow of transactions.
• Apply system and application security patches to prevent and resolve application vulnerabilities.
• Participate in business continuity planning (BCP) and information technology service continuity management (ITSCM) exercises.
• Adhere to change control processes in the implementation of system changes.

Qualifications

Job requirements

To be considered for this position, candidates must be in possession of:

• at least a National Diploma (NQF 6) in Information and Communication Technology (ICT) or an equivalent qualification; and
• at least 2–5 years’ experience in an ICT applications support environment.

Additional requirements include:
knowledge and skill in:

• industry, organisational and business awareness;
• quality assurance;
• continuous improvement;
• continual learning and professional development;
• applications support and maintenance;
• systems specialisation;
• information technology (IT) governance, risk and compliance; and
• Linux/Unix;
• working knowledge of the JBoss application server, Java development and JavaScript;
• knowledge of C# development; and
• working knowledge of Apache, F5 load balancer and XML.

Apply Before 09/15/2025