Receptionist at Sanlam Private Wealth

Job description

KEY RESPONSIBILITIES:

• Operate the switchboard
• Attend to the reception area by welcoming clients and guests
• Manage all boardroom bookings
• Order all branded and general stationery
• Manage consumables and office equipment at hand and the storage of all corporate items
• Liaise with courier companies by managing all incoming and outgoing mail
• Order refreshments for meetings, presentations and the office as and when required
• Ensure that the office is clean at all times by managing the service cleaners
• Liaise with the building manager to ensure that all maintenance and faults are dealt with promptly
• Liaise with vendor suppliers
• Attend to admin i.e. scanning and filing invoices
• Ensure that there are sufficient parking tickets for clients
• Manage the renewal of monthly subscriptions
• Email mandate and FICA documents with Client Welcome letters (ensure that there is a paper trial)
• Maintain XPLAN client wizard

MINIMUM REQUIREMENTS:

• Tertiary and/or industry related qualification would be an advantage
• Matric is essential
• 3 – 5 years’ experience as a Receptionist (including switchboard duties)
• Experience in dealing with high profile clients is essential

TECHNICAL COMPETENCIES:

• Proficient in MS Office (i.e. Word, Excel, PowerPoint etc.)
• Fully bilingual (English and Afrikaans)
• Excellent written skills

BEHAVIOURAL COMPETENCIES:

• Friendly and courteous
• Excellent administrative and organizational skills
• Excellent listening and interpersonal skills
• Ability to perform well under pressure
• Accurate with attention to detail
• Punctual and reliable
• Accountable
• Honest
• Assertive
• Confident
• Resiliant
• Learning agility and curiosity