Regional Logistics Officer at Unilever

Job description

Main Job Purpose

• The Regional Logistics Officer (RLO) is responsible to manage a massive regional Unilever warehouse (50k – 100k pallet positions and the factory transit bays for the region.
• The RLO is responsible to drive operational excellence, customer service, deliver end-to-end SC efficiencies, work closely with the transport team, identify drive and implement cost reduction opportunities, Manages the budget and manages multiple 3PLs to operationally run the facilities.
• Development and implementation of new innovations/ improvements to positively impact cost, service, and carbon emissions.

Job responsibilities:

Continuous improvement/ Productivity & Cost:

• Identify and implement end-to-end SC efficiencies and cost savings opportunities.
• Operationally execute global best practice initiatives and ensure operational excellence.
• Warehouse benchmark analysis and implementation plan.
• Analyse warehouse costs and budget to find innovative solutions that will reduce cost.
• Support any savings project by driving with relevant team – team collaboration.
• Manage total budget, overtime and costs.
• Drive and land labour flex model.

Customer Service

• Understand warehouse and transport related CCFOT (Customer Case Fill On Time) losses and lead and drive the loss reduction plan focussing on eliminating the top losses.
• Drive increase in operational excellence and accuracy that should result in a decrease in damages, shorts/ overs and customer credit notes.
• Drive customer service opportunities with key suppliers in collaboration with UL customers.
• Remain on top of market trends and innovations in the warehouse industry and drive implementation where relevant

3PL Performance Management

• Lead Weekly SLA performance and monthly Management meetings with all 3PLs to ensure performance
• Accident/incident management
• SHE, Quality, Maintenance and inventory of sites responsible are compliant and operationally excellent.

People

• Lead both UL and 3PL teams at sites of accountability.
• Responsible to drive site collaborative and performance culture.
• Ensure high accountability and delivery against tasks assigned.
• People development & management
• Support warehouse Manager in delivery recruitment and training for new resource requirements.

Contact Points

• Internal: Africa Transport Team, Customer Service Centre, Customer Service Excellence, Warehouse Team, UL Business partners (Supply Management, finance, HR, quality and SHE)
• External: 3PL, Supplier Logistics, Hauliers, Customers

Key Requirements

• Bachelors/ Btech, preferably in supply chain
• 3-5 years working experience; in warehouse, inventory, logistics environment
• Advanced excel skill essential
• Stock Management experience
• SAP and Business Intelligence programs
• 3P management skills
• Continuous Improvement activities (TPM, WCM, TOC, 6 Sigma trained)
• Strong communication skills
• Analytical and solution driven (out of the box thinking)
• End-to-end Supply chain understanding in order to drive strategy
• Risk management and attention to detail are essential