Area General Manager at Mindworx Consulting

Job description

Position reporting to: Head of Sales: Sub -Sahara Africa 

Job Accountabilities/Key Responsibilities

• Execution of business strategies to deliver growth targets.
• Develop key customer relationships; grow the customer base and identify new channels to market.
• Prepare annual budgets for region, achievement of monthly revenue / profit budgets and forecasts.
• Drive the invoicing and collection of payments from customers within debtor day targets.
• Develop the organizational structures to deliver the agreed strategy. This includes the employment of functions, sales people and site personnel to manage and run depots / premises and Projects efficiently to achieve customer satisfaction and financial results in line with the agreed targets.
• Achievement of utilisation, rate per KVA and MVA on hire targets in line with budgets and Plan.
• Responsible for all permanent premises and business in agreed geographic areas and adherence to all, Global Service Standards, QHSE and ISO 9001:2000 procedures at all locations.
• Meet and exceed customer expectations through sales, account management and service functions (as measured by Net Promoter Score).
• Develop territory, sector and product sales plans to deliver growth. This is likely to include plans for target geographic areas, the oil and gas, mining, utilities, events and selected industrial users and for power and temperature control products and solutions.
• Fleet planning, management and maintenance; ensuring procedures are adhered to and equipment is serviced in accordance with the company's policies.
• Liaise with company support functions as required to ensure alignment with company policies and compliance with local legislation, including tax, marketing, HR, technical support, finance and legal.
• Relationships with Agents at all levels.
• Review all contracts with the Commercial department, ensure adherence to Risk Management Procedures set by plc for property, payments and people.
• Display a commitment to Orange Excellence initiatives.
• Talent/team building (recruitment/development/retention) - Champion the training, performance management and career development of employees and new recruits to prepare for future growth.
• Develop and protect the company’s brand and create and deliver effective internal and external stakeholder relations and communications.
• Deployment of working practices and tools to drive effective business execution (cost, productivity, measures/process/review points etc.)
• Rigorous adherence to the company's corporate ethics policies.
• Oversee internal audit and ensure target grades are achieved.
• The company places a strong emphasis on Quality, Health, Safety and Environmental protection. It is a requirement and moral obligation of each employee to be actively committed and accountable for compliance to the company’s Health, Safety & environmental policies, procedures and local legislation, and ensure completion and validity of all minimum QHSE training and objectives required by the company.

Person Specification/Job Requirements

The successful candidate must be able to demonstrate the following:

• Track record in successfully managing and growing the P&L of a large business unit/area.
• Experience and knowledge of conducting business across multiple geographies.
• The successful candidate is likely to have knowledge of the power generation, oil and gas sector or business services sector.
• Good stamina and a willingness to show total commitment to the business and to be available 24/7 when necessary.
• Ability to take decisions autonomously, to act decisively, even when faced with ambiguity.
• Degree qualified.
• Experience of managing and leading teams in an international organisation.

Desired Skills

• Excellent customer relationship management skills.
• Strong business leader and coach, team player.
• Influential and persuasive, a good presenter and communicator. Naturally empathetic and gregarious.
• Results-orientated with a can-do attitude, must strive for success.
• Intellectually sharp.
• Able to understand and appreciate the challenges of diverse geographies and cultures.
• High levels of integrity.
• Excellent written and presentational skills.
• Highly numerate with excellent analytical skills.

Desired Behaviors

• Change orientation – describes how an individual identifies the need for improvement and change.
• Drive for results – a deep-seeded inner desire to compete against standards of excellence.
• Holding people accountable – the ability to give clear and unambiguous direction to individuals and teams about what they need to do in order to meet the organisation’s objectives.
• Building capability - developing individuals and groups in order to increase the capability of the whole organisation.
• Compelling Communication – recognising that clear communication is the key to understanding.
• Leading others – the ability to create a compelling vision of the future and to provide inspiration, clarity and direction.
• Customer Insight – the ability to understand the markets that customers operate in, to use this to identify underlying needs and then to apply this in a way that gives the organisation a competitive advantage.
• Strategic Thinking - the ability to identify patterns or connections between information and situations that are not obviously related and to identify key or underlying issues in a complex picture.

Key Role Interactions

• Managing Directors and Directors.
• Group operations.
• Customers – utility companies and industrial power users.
• Partners – e.g. fuel suppliers, pipeline operators, site owners.
• Sub-contractors – lawyers, technical consultants, security companies, premises rental companies etc.