Staffing and HR Coordinator / Staffing and HR Manager at The Boston Consulting Group (BCG)

Job Description

ROLE RESPONSIBILITIES:

Staffing

• Manage day-to-day staffing process for all Consulting staff linking staffing with career objectives and business needs. Balance the needs of people, clients and business
• Track availability of staff including training, vacation, recruiting and LOA. Supervise data entry into relevant systems
• Forecast staffing needs and utilisation and present to Partner Team on a weekly basis
• Maintain up-to-date accurate information on staff and case assignments and provide input as required to finance and other office functions
• Coordinate with regional, and global staffing team and assign resources for cross-office staffing as appropriate; Serve as primary liaison with other offices and Practice Areas on staffing issues

Career development

• Oversee administration of Career Development processes for consulting staff
•  Ensure all appropriate data and input is gathered including case-end evaluations.
•  Attend and participate in all CDC meetings. Maintain a complete perspective of all career- related activity.
• Support contact for Mobility
•  Liaise with the global mobility team for requests for transfer into and out of the office

Training

• Ensure delivery of appropriate training programs
•  Working with the regional and global teams, ensure that all consulting staff get the right training and learning opportunities
•  Oversee and implement local training programs as needed to meet the development needs of the consulting staff and the business needs of our clients
• Develop resources and monitor individual needs to ensure the appropriate level of individual coaching is available
• Human Resource function oversight
• Present key HR metrics and initiatives to the leadership team on a monthly basis
• Strive for continuous improvement of HR processes
• People capacity planning input
• Provide input into people plan pyramid annually to support the business objectives of the office, system and region
• Provide input for the quarterly review and update of the people plan pyramid

Human Resource administration

• Prepare offers and contracts to be presented to new employees
• Schedule on-boarding meetings and induction for new employees
• Ensure all HR records in relation to employees and files are updated and maintained
• Update internal HR systems with required HR information
• Handle requests for LoA, maternity/paternity leave, part-time, international assignment (COS requests), etc.

BASIC JOB REQUIREMENTS:

• University degree and minimum 3 years of experience in HR
• Strong communication skills as well as excellent coordination skills and an engaging manner (international context / experience an added benefit)
• Persuasiveness, assertiveness, and results orientation
• Conflict resolution and de-escalation skills
• Initiative and creativity
• Absolute integrity and discretion
• A sharp analytical mind
• Excellent leadership qualities
• Flexibility, reliability, and the ability to work under pressure
• Pragmatism and tact
• The Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, national origin, disability or any other characteristic.