Business Analyst at American International Group (AIG)

Job description

Responsibilities

Position Description:

Focus Areas/requirements Would Be As Follows

• Requirements elicitation and workshop facilitation
• Analysis and documentation of business requirements, including:
• Use cases/RaD documents
• Business rules and requirements mapped to processes
• Activity diagrams
• Work instructions
• User Interface design and specifications that link to the different processes and requirements
• Assessment of proposed solutions in terms of being to fit-for-purpose, making appropriate recommendations based on inter alia business organizational readiness;
• Ongoing engagement between business and systems to ensure business requirements are met; appropriate traceability etc
• Documentation of “As Is” and “To Be” processes; including the identification of process improvement and optimization opportunities.
• Compilation of test documentation
• Assistance with Systems Testing and full User Acceptance Testing
• Consultation and guidance to the business in all phases of the solution development cycle;
• Research and analysis to quantify business opportunities and issues;
• Compilation of impact assessments, feasibility studies and cost projections if required;
• Ongoing documentation and communication of updates to systems and processes to ensure that changes are understood by all stakeholders

Position Requirements

Job Requirements

• A Bachelor's degree and a recognized BA certification
• Extensive experience in the general insurance domain and knowledge of the insurance lifecycle
• Experience in creating requirements and end user documentation
• Experience in writing user test documentation and executing user acceptance testing
• Ability to competently apply leading BA methodology, and associated tools & techniques;
• Excellent detailed analysis and design skills;
• Experience in process management;
• Strong written and verbal communication skills;
• Strong computer skills, e.g. Excel and Visio;
• Ability to acquire new skills and apply these in challenging environments
• Ability to communicate and interact with multiple stakeholders at different levels within and outside of the organization