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  • Posted: Mar 30, 2017
    Deadline: Not specified
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    Prodigy Finance is revolutionising international student loans with a borderless credit model available to 150 nationalities. Disrupting the traditional funding market, loans are collectively funded by a community of alumni, institutional investors and qualified private investors who receive a financial and social return; while the student borrower gains acc...
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    Head of People

    Job description

    Why this is an amazing opportunity

    This role is perfect for an experienced talent, people and leadership expert who wants to supercharge their career by experiencing first-hand what it is like to be part of an energetic, extremely fast growing company.

    The sense of impact and reward will be huge. You will help to build a business which makes a very real difference in the world. Be a part of delivering socially responsible financial services to tomorrow’s leaders; make it possible for students from more than 100 countries to obtain the finances to fulfil their dream of studying at the world’s top universities and schools.

    We are a non-hierarchical team; this means that you are going to get exposure to all aspects of our business immediately. You’ll own the role and its responsibilities and will work closely with the broader team. The opportunity to gain as much accountability as you can handle, and to have a huge influence on scaling the company, is completely in your hands.

    Our team is very international and very sociable; you will interact with stakeholders in the business around the world on a regular basis. Being an organisation that’s passionate about education, we place a high value on learning and personal growth.

    One of our goals is to build one of the top FinTech teams and cultures anywhere in the world. This means putting a lot of time into ensuring we only hire people with exceptional potential, and creating the best working environment possible. If you want to work somewhere where you're learning from some of the best brains in Fintech, this would be a good fit.

    Why join Prodigy Finance

    • Be a part of a pioneering global growth company.
    • Experience the excitement and learn from being part of an incredibly fast-growing young company. No kidding - exponential growth. Happening right now!
    • Be pivotal in scaling the business by identifying smart solutions and partners with tech at the heart of it.
    • Enjoy the agility and flexibility offered by a startup culture. A sociable, relaxed and friendly work environment (with a serious coffee culture where you can wear shorts to work).
    • We will help you make your mark. Make a real impact on the business and experience a steep learning curve with huge opportunities to grow and develop.
    • Gain an inside perspective on the functioning of a venture-backed Fintech startup, backed by one of the top European VCs, learn day-to-day management and build functional expertise.
    • Build a platform that helps to make a very real difference in the world.

    What you will do in the role

    Reporting to the Chief of Staff, and working very closely with the rest of the Business, you will be pivotal in nurturing a high-performance culture and creating a clear, exciting and impactful Employee Experience strategy through progressive policies that include talent acquisition, leadership and coaching, performance management, training and development, compensation & reward, employee relations and culture.

    You will:

    • Build and oversee all aspects of the People function to keep us on track in providing a best in class Employee Experience
    • Work closely with the Chief of Staff to lead the ongoing development and implementation for the People strategy
    • Partner with senior leadership to ensure culture is enhanced and developed within a fast paced and ever changing environment
    • Work with managers to understand and pre-empt People challenges and how to overcome these – advise and support managers by coaching on people management
    • Build, develop and scale employee development programmes
    • Work with internal and external stakeholders to benchmark compensation and ensure we are competitively global
    • Provide expert knowledge and guidance on all people related functions, including: talent acquisition, onboarding, change management, performance evaluation, organisational structures, retention and HR policies
    • Continue to build a world class recruitment process which ensures a smooth candidate and internal hiring experience
    • Manage key initiatives and continuously seek to develop and drive improvements across the People function
    • Position our brand as that of an employer of choice on a global scale, ensuring the Employee Experience at Prodigy Finance is consistently in line with our culture and values
    • Develop a strong and compelling Employee Value Proposition helping us to retain top performers and attract the best external talent
    • Help us solidify our values and guiding principles, and ensure they are own-able (have the power to engage everyone in the business) and actionable (can be manifested through everyday behaviour)
    • Nurture a high-performance culture focused on output & delivery through appropriate performance measurement and development including career maps, training and leadership development
    • Oversee office management and facilities ensuring a fun, easy, efficient, consistent, secure tech enabled office environment with a focus on employee wellness that aligns to our values and high performance culture
    • Manage and develop the People Operations team by providing leadership to the team including coaching, mentoring and professional development

    What you need to be great at

    • Culture-maker - you are an evangelist of strong company culture
    • Mission alignment and values-centric approach to People - High EQ; can read people, patience, diplomacy, motivation to understand the needs and wants of others, concerned with helping others to achieve their goals
    • Collaboration with leadership and able to build powerful networks at all levels
    • Exceptional communication skills, deep experience delicately handling complex issues at all levels of the organisation
    • Listens well, asks great questions and solicits relevant feedback into an action plan, implements change where necessary and manages/facilitates conflict maturely and constructively
    • Optimistic, positive outlook, highly likable, upbeat and energetic. Enjoys building rapport and trust, can foster a sense of open communication. Shares knowledge with others and takes the time to develop, empower and mentor others
    • Takes initiative, is goal and achievement orientated and strives for results and excellence. Takes responsibility for personal actions and frames problems as opportunities
    • Strong strategic and operational capacity - analytical thinking ability, ability to solve complex problems, coupled with critical judgement and the ability to deliver defined results
    • Interested in working with multiple cultures, thirst for learning about philosophies, social behaviours and education systems of other nationalities and countries
    • Startup DNA; Resilient, gets things done, 80/20, carpe diem, adaptable to change, huge capacity for hard work in a relentlessly fast paced environment
    • Exceptional follow through and attention to detail; flexible, highly organised, and able to easily shift priorities with changes in the business. Thrives in uncertainty and able to create structure
    • Who we are looking for; track record must haves:
    • Degree qualification in a related field
    • Proven experience in leading a high-performance People team
    • Extensive People Operations experience and familiarity with the challenges of scaling a high-growth organisation while maintaining an extraordinary focus on people, culture, and mission
    • Direct experience in hiring for growth
    • Solid background in coaching and mentoring leaders in a fast-paced entrepreneurial environment across geographies and timezones
    • Experience working with wide and varying levels of employees, and managing distributed teams
    • Experience in change management
    • Demonstrated track record of proactively suggesting improvements to current practices, anticipating and developing strategic and tactical plans that advance the organisation’s broader mission; proficiency in policy development, documentation, and implementation
    • Experience in organisational design changes in fast-growth startups
    • Experience implementing performance review processes, coupled with actionable insights in this area, including development of succession plans
    • Experience leading strategic projects in a fast-growing tech orientated company
    • Hands on people management experience building and developing great Talent with a passion for people’s personal growth
    • Proficiency with Excel (ability to process data, create pivot tables, charts and formulas); understanding of business financials

    Experience that would be nice to have (but we’ll trade off if everything else fits)

    • Startup experience. Sometimes the earth moves beneath your feet at Prodigy Finance so you've got to be comfortable with ambiguity, able to wear lots of hats, and adapt easily as we continue to grow
    • Ideally you would have joined a company at startup phase and helped grow the organisation to 150+
    • Creation and implementation of Team Building Training
    • Human Capital Consulting experience is highly desirable

    Method of Application

    Interested and qualified? Go to Prodigy Finance on prodigyfinance.com to apply

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