Telesales /Admin Assistant at First Technology

Job Description

First Technology is looking for a passionate Telesales/Admin Assistant who will partner with and ensure the long-term success of our customers.

The role is primarily focussed on contacting new customers and maintaining touch points within existing customers. The role is also focussed on admin duties relating to CRM and working closely with an Account Executive.

Main duties and Responsibilities

• Telesales and new customer focus
• Customer research, qualification and capturing
• Customer Relationship Management
• Liaise with customers re meeting availability & agenda
• Focussing on customer service
• Ability to cold call and prospect new customers
• Building relationships with customers
• Pipeline building and tracking
• Ability to accurately and articulately document information

Essential Experience

• Telesales or Marketing essentials
• Understands Pipeline
• CRM experience

Essential Qualification

• Grade 12
• Sales courses
• Desirable Qualification
• Advanced Sales Courses
• Behavourial characteristics and competencies
• Strong communication and prioritisation skills
• Strong documenting skills
• Highly motivated, disciplined and ambitious
• Wanting to innovate and create value
• Willing to take accountability.