Jobs at The South African Revenue Service (SARS)

Job Purpose

• To maintain records of existing taxpayers, register new taxpayers, code and subsequently deregister taxpayer on SARS core system in order to enhance taxpayer services.

Education and Experience

• Senior Certificate (NQF 4) AND 2 years' experience in the Estates environment

Minimum Qualification & Experience Required

• Senior Certificate (NQF 4) AND 2 years' experience in the Estates environment

Minimum Functional Requirements

• None

Job Outputs:

Process

• Provide accurate identification of potential risk and escalate issues as required.
• Ensure that all basic queries are resolved timeously, in line with provided procedures and guidelines and escalate unresolved issues.
• Keep up to date records of completed work.
• Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.
• Communication of transactional outputs and queries in area of work.
• Identify problems, apply known solutions in line with procedures or guidelines and escalate unresolved problems.
• Plan and organise own work in an effective and efficient manner to reach agreed performance objectives.
• Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.
• Deliver on contracted performance objectives according to set procedures and agreed service level agreements. 
• Embrace change initiatives and positively contribute to the success thereof within area of accountability.
• Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service and standards.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.

People

• Participate and contribute to a culture where information and ideas are freely shared between team members.
• Be open and receptive to possible work changes.
• Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Ensure own understanding and adherence to customer service delivery in order to meet or exceed customer expectations.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Fairness and Transparency
• Accountability
• Honesty & Integrity
• Trust
• Respect
• Working with Others
• Teamwork and Cooperation
• Self-Development
• People’s Skills
• Organizational Awareness

Technical competencies

• Functional Policies and Procedures
• Tax Knowledge
• Administration
• Standard Operating Procedure Compliance
• SARS Systems Products
• Service Delivery
• Administrative Support
• Events, Meetings or Task Coordination
• Records & Archive Management
• Plan & Conduct Meetings

Deadline:10th March,2026

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Job Purpose 

• To champion policy frameworks and objectives with internal partners to ensure integration between functions in pursuit of strategic goals, develop annual and longer-term resource plan and secure capacity to achieve divisional objectives consistent with long-term strategic plan. Develop and oversee SARS procurement strategies, develop, implement and lead best practices which will ensure the effective sustainability of procurement initiatives embarked by SARS and to provide authoritative advice and guidance that supports the realisation of major organisational objectives in line with the SARS mandate.

Education and Experience

Minimum Qualification & Experience Required

• Honours/ Postgraduate Diploma (NQF 8) in Procurement and/ or Supply Chain Management and 10-12 years' experience in the procurement of Facilities/Professional Services, of which 3-4 years at a middle management level.

ALTERNATIVE #

• Bachelor's Degree / Advanced Diploma (NQF 7) in Procurement and or Supply Chain Management (NQF 7) and 12-15 years' experience in the procurement of Facilities (CRE) / Professional Services, of which 3-4 years at a middle management level.

Minimum Functional Requirements

• Chartered Institute of Procurement and Supply (CIPS) registration is an added advantage.
• Procurement Process Management (PPM) - Managerial (Intermediate) . Develops, improves and fulfils organisational and functional objectives in Procurement and supply. The establishment and modification of processes, strategies and control procedures will result from review and constructive challenge at each stage of the procurement process. The procurement process should have the appropriate strategic context and key elements: Demand Management, Sourcing, Supplier Performance & Measurement, Performance Management, Knowledge Management. Ensuring the effectiveness and continuing development of the procurement process in all phases from identification of business need through to performance measurement. Everyone involved in the process can contribute to value creation.
• Compliance to Procurement Principles and Legislation. Government issued the General Procurement Guidelines not only as a prescription of standards of behaviour, ethics and accountability which it requires of its public service, but also as a statement of Government's commitment to a procurement system which enables the emergence of sustainable small, medium and micro businesses which will add to the common wealth of South Africa and the achievement of enhanced economic and social well-being of all South Africans. Tenders in South Africa are measured on three principles, namely Functionality, Price and Broad-Based Black Economic Empowerment (B-BBEE). An Enterprise's ability to execute a contract is measured through the Functionality Principal in the Tender Environment. If an Enterprise's tender response did not pass the Functionality test it can't be measured on Price and B-BBEE. Enterprises that respond to tenders must ensure that they will pass the Functionality test in order to advance.

Job Outputs:

Process

• Conduct high level and detailed cross functional research to ensure integration of acquisition management functions across all functional areas in SARS.
• Deliver on cost reduction commitments through the identification, development and execution of strategic sourcing initiatives.
• Develop internal control standards to improve compliance and mitigate procurement irregularities.
• Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Drive the culture of innovation by managing initiatives in support of monitoring, reviewing and improving acquisition management processes.
• Ensure that all stakeholders receive high level customer centric acquisition services through the application of high level of professional standards, knowledge and expertise.
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
• Evaluate operational capacity planning and risk management planning and make recommendations for changes in order to achieve strategic objectives.
• Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional and organisational changes.
• Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional, and organisational changes.
• Lead practices that will ensure the implementation of effective acquisition management practices in an ethical manner in accordance with applicable laws and regulations.
• Lead the development and execution of a performance driven supplier management process resulting in structured feedback and measurement.
• Monitor and report on progress, relevant issues and risks impacting deliverables and take corrective action where necessary.
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
• Provide periodic reports on performance against plan and progress on medium-term initiatives and use to realign operating plan and objectives appropriately.
• Provide strategic direction and alignment of the Acquisition Management Strategy and execution thereof in line with business objectives.
• Realign the procurement function and strategy towards business and organisational strategies.
• Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
• Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
• Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.

Governance

• Implement governance, risk, and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised areas.
• Plan & develop enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.

Finance

• Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability

Client

• Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Accountability
• Fairness and Transparency
• Honesty and Integrity
• Respect
• Trust 

Leadership Competencies

• Ability to translate strategy into execution
• Concern for Impact of own behaviour on others
• Develops teams and nurtures interdependency
• Inspires others to Positive Action
• Nurtures Future Talent
• Stewardship and Service Orientation
• Strong Results Orientation
• Values and Manages Diversity

Technical competencies

• Business Acumen 
• Change Management
• Decisiveness
• Effective Business Communication
• Functional Policies and Procedures
• Governance, Ethics and Values
• Managerial Budgeting
• Negotiation Skills
• Planning and Organising
• Planning, Management and Measurement
• Problem Analysis and Judgement
• Procurement Knowledge
• Supply Chain Management

Deadline:4th March,2026

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Job Purpose

• The primary purpose of the Senior Test Analyst is to analyse project specification documentation and to utilize the results thereof to create a set of testing capital to be used for the testing of a software system and its related processes. In addition, project team resource management and coordination activities in delivering testing outcomes form part of this job in accordance with the SARS standards.  

Education and Experience

Minimum Qualification & Experience Required 

• Bachelor's Degree / Advanced Diploma (NQF 7) in a Computer Science / IT / Information Systems / Engineering AND 5 years' experience in a testing environment and must have completed, certified training in Software Testing Techniques (e.g. ITSEB or ISTQB Fundamental). 

#ALTERNATIVE 

• Senior Certificate (NQF 4) AND must have completed, certified training in Software Testing Techniques (e.g. ITSEB or ISTQB Fundamental) and minimum of 10 years’ experience in software testing environment.

Minimum Functional Requirements

• Software testing - Have a working knowledge of the following applications: MS Word, MS Excel, MS PowerPoint and MS Project. Must have an in-depth knowledge of HP Quality Centre. 

Job Outputs:

Process

• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Actively coordinate testing resources and Testing process activities and milestones across the Testing lifecycle.
• Ensure Testing resources execute Test cases and manage daily priorities and workload allocation according to priorities and skills base involved with project.
• Reporting – qualitative and quantitative on project progress across multiple dimensions to ensure successful delivery of project and management visibility.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• To have the ability to interact effectively with members of the team involved with the project or maintenance testing effort.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
• Contribute on execution of assigned tasks, roles and deliverables to project resources involved as and when required.
• Ongoing collaboration and relationship building with various stakeholders and executives from various operational domains of the organisation to enable project delivery.

Behavioural competencies

• Accountability
• Adaptability
• Analytical Thinking  
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning   
• Conceptual Ability
• Customer Service  
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis 
• Respect
• Trust

Technical competencies

• Business Acumen  
• Business Knowledge 
• Computer Literacy 
• Effective Business Communication  
• Efficiency improvement  
• Execute, Implement & Follow Through
• Functional Analysis and UAT
• Functional Policies and Procedures
• Plan and Conduct Meetings
• Problem Analysis and Judgement  
• Reporting
• Schedule Adherence
• Standard operating procedure compliance  
• System Thinking 
• Testing Software       

Compliance Competency

• Quality Management (IT)   
• Ability to work under pressure  
• Business Analysis Tech (IT)
• Facilitation Skills  
• GOC Confidential 
• Have a sense of urgency  
• Project Management Processes (IT)Aware
• Resource Allocation (IT)   
• Software Metrics (IT)
• Structured Reviews (IT)
• Systems Qualification and Testing  
• Tact and Diplomacy   

Deadline:9th March,2026

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Job Purpose

• To provide expertise, advice and support in practice formulation and associated best practice improvement tactics, by ensuring sustainability of SARS software, systems and technologies, enabling a holistic business solution that support and sustain the business capability with minimal business risk, integrate and align architectures within the Enterprise Architecture, in order to enable tactical translation and operational implementation. 

Education and Experience

Minimum Qualification & Experience Required

• B.Tech: Computer Systems AND 8-10 years' experience in an Integration/ Enterprise Service Bus (ESB) environment, of which 3-4 years at junior specialist level.

OR

• Relevant IT Qualification / Certification, as specified in Min Functional requirements, and 8-10 years’ experience in an Integration/ Enterprise Service Bus (ESB) environment, of which 3-4 years at junior specialist level.

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 15 years experience in an Integration/ Enterprise Service Bus (ESB) enviroment, of which 3-4 years at junior specialist level.

Minimum Functional Requirements

• Middleware (e.g. WebSphere Application Server) or Integration Design or Integration Development (e.g. IBM Integration Bus (IIB)) or any other technology currently supported within the Enterprise Architecture framework. 

Job Outputs:

Process

• Advice and adhere to SARS prescribed integration protocols.
• Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
• Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
• Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
• Ensure proper project planning and execution as well as overall change control.
• Provide support to projects by applying the required specialised skills in terms of infrastructure, architecture, data, design, services, processes, monitoring and patterns.
• Troubleshoot and methodically identify research and resolve complex issues in the IT environment.
• Design, plan and implement all the software, integration, design and development activities that relate to the portfolio of business integration in conjunction with all relevant stakeholders.
• Introduce best practises and influence the divisions to change and adopt accordingly.
• Contribute to IT business planning with regards to interface applications.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability 
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness 
• Problem Solving and Analysis 
• Respect
• Trust

Technical competencies

• Application Development and Maintenance 
• Business Knowledge 
• Database Design and Management 
• Efficiency improvement  
• Functional Policies and Procedures 
• IT Knowledge 
• Reporting and Interpretation 
• System Thinking 
• Business Acumen 
• Decisiveness
• Effective Business Communication 
• Managerial Budgeting 
• Planning and Organising 
• Problem Analysis and Judgement 
• SARS Systems Products 

Deadline:11th March,2026