SCM and Process Innovation Manager at Samsung Electronics

Job Description

• Samsung RHQ Business Innovation Division is looking to employ a SCM and Process Innovation Manager responsible for inter alia:
• Develop and ensure implementation of operational plans and processes.
• Ensure adherence to all operational processes and procedures.
• Ensure effectiveness and efficiency of all operations.
• Operational reporting and analysis.
• Build and maintain strong relationships with stakeholders (West and East Africa Sales team, and Samsung Head Quarter Korea), to ensure excellent service.
• Responsible for operational practices and procedures of the business.
• Coordinate the day-to-day workflow in and out of the business to meet schedules.
• Develop methods to measure department performance and ensures that development/improvement programs are in place where necessary.
• Manage both direct and indirect resources whose functions include: development of plans, process impact and redesign, change management,
• communication, training, delivery, implementation of financials and monitoring of performance of implemented solutions, and continuously improve implementation capability.
• To understand and clarify the Samsung value chain
• Provide feedback on operational functions
• Monitor activities within risk and compliance requirements
• Planning and controlling operational strategies and targets
• Developing, implementing and maintaining operational systems and practices
• Market Data analysis and reporting in time.
• Ensuring high levels of efficiency and productivity across all operational departments
• Feedback and reporting on operations results
• Leadership and people management

Operations:

•  Work cross functionally in matrix environment;
•  Work cross functionally with the SCM, Marketing and Sales teams to ensure uninterrupted supply;
•  Resolve supply issues and threats;
•  Ensure relevant planning, organizing, systems and controls to manage business operations;
•  Ensure timely management of forecasting;
•  Ensure accuracy and validation of business partner’s forecast received;
•  Ensure competitive service levels to customers;

Strategically:

•  Work with the SCM and Sales teams to ensure ongoing improvement of business partner supply efficiencies;
•  Sales team and target management
• Ensure that operational capabilities of the Samsung develop in line with the business.

This position will require the applicant(s) to meet the following minimum requirements:

Qualifications and Experience:

• 5-10 years experience in Sales, Account management, operational efficiencies, administration, customer service, sales support, supply chain operations and staff development
• Ideally 2-5 years experience in a Sales & operational role
• Track record of success at Sales & operational management level in consumer electronics, mobile and/or IT environment, preferably gained in the retail sector.
• The ability to lead, guide, control, motivate and control a multi-disciplined Sales & operations team, as well as the associated administrative and systems resources.

Knowledge:

• Experience and exposure in a Mobile, IT and/or Consumer Electronics environment is a pre-requisite
• Sales & Planning acumen
• Understanding of business finance, including budget management

Personal competencies:

• People management and leadership skills
• Systems thinking
• Time management
• Strong leadership and presentation skills
• Strong customer focus and results-oriented person
• Conflict management skills

Interpersonal Skills:

• Ability to work with conflicting objectives
• Ability to work with deadlines
• All Applicants must perform all the steps necessary not to infringe on any trade secret of former or current employer(s) during this entire recruitment process.

The Company is an Employment Equity and Equal Opportunity Employer and thus preference will be given to people from Designated Groups.

Should you not receive feedback from us within two weeks please consider your application unsuccessful.