ICT Program Director/Manager Job stage 7 at Ericsson

Job description

Req ID: 184454

Job Summary

The Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.

Responsibilities & Tasks

• Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities
• Drive project execution: track project activities , monitor & handle changes, conflicts & escalations
• Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events
• Manage project finance: ensure financial system monitoring
• Develop the business: participate to contract preparation & to pre-sales meeting
• Develop the CPM discipline: simplify processes, methods & tools with innovative ideas

Core Competences

Position Requirements

• Leadership skills
• Consultative skills
• Stakeholder management skills
• Financial understanding
• Business understanding
• Sales & business development skills
• Customer insight
• Negotiation & argumentation skills
• Project management skills
• Problem solving
• Presentation & communication skills
• Entrepreneurial & Commercial Thinking
• Persuading & Influencing
• Analyzing
• Leading & Supervising
• Relating & Networking
• Delivering Results & Meeting Customer Expectations
• Planning & Organizing

Minimum Qualifications & Experience Requirements

• Bachelor’s Degree or equivalent, preferably in telecommunication, science, engineering or business discipline
• 5+ years’ experience as a Project Manager - leading and managing complex projects
• Several years experience in delivering IT/Telecommunications projects, in particular, Systems Integration (IP, Core & Cloud) projects
• Have excellent planning and scheduling skills
• Have excellent financial understanding and the ability to manage cost efficient service deliveries
• Proven experience in effectively managing subcontractors and stakeholders across large projects
• Knowledge in root cause analysis/problem solving and the ability implement/drive corrective actions and efficiencies

Preferred Qualifications & Experience Requirements

• PMI certification (or PRINCE II)
• Experience in scoping and selling projects
• Contract management
• 3rd pp suppliers management experience
• Project sales process

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: South Africa (ZA) || || Johannesburg || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log