Resource Manager at ICT Works

Job Description

. JOB PURPOSE:

• Responsible for the overall wellbeing of the programme resources including employees, fixed term contractors, independent contractors, and ad hoc resources
• To oversee provide the recruitment team with current and future requirements based on the sales pipeline and current contracts
• Providing input into appointment of suitable staff
• Ensure continuous alignment between resource capacity and resource plan
• Effective onboarding of programme resources
• Managing the people aspect of programmes, including but not limited to performance management, disciplinary and grievance procedures, training and development and succession planning.
• Ensuring that best practice methodologies and processes are applied to meet resourcing objectives
• Provide suitable career planning, coaching and guidance to programme resources to enable them to perform optimally
• Performance management

Recruitment:

• Providing the recruitment team with ESS resourcing requirements and projections
• Contributing to the recruitment strategy and process enhancements.
• Reviewing CVs and shortlisting of suitable candidates provided by the recruitment team
• Participating in interviews
• Providing input into appointment decision making
• Ensuring vacancies are filled with the best talent available
• Ensure recruitment process is professional, timeous, and tailored for both candidates and business
• Contribute to ICT-Works vision of being an employer of choice
• Resource Scheduling
• Provide ESS leadership with suitable resources for projects and programmes
• Build a talent database and pipeline to ensure ESS has the capacity to deliver on all current and projected projects and programmes
• Effectively schedule resources to projects and programmes
• Ensure resources are effectively utilised
• Create and maintain headcount plans

EDUCATION & EXPERIENCE:

Education:

Qualifications:

• Relevant Tertiary qualification an advantage
• HR related courses such as Labour Relations, Performance Management, Coaching an advantage

Experience:

• At least 2 years experience in a similar role, preferably in an IT outsourcing environment
• 3-5 years experience in people management

Knowledge:

• Labour Legislation
• IT Recruitment best practice
• Performance management
• Performance management
• Resourcing plans and scheduling
• Microsoft Office with solid experience with MS PowerPoint.