Senior Retail Manager at GFK

Job description

The Senior Retail Manager takes full responsibility for all allocated retail accounts.

The key tasks are as follows:

• Client Servicing
• Retail Sales
• Recruitment
• Retail Raw data quality
• Data-in

Key Result Areas & Key Performance Indicators:

• Full responsibility for the raw data quality from retail partners.
• Oversee and deliver high quality reports and present high level data insight to a portfolio of clients.
• Strong negotiations and Key Account management skills.

Key Activities

• Client Servicing:
• Delivery of high quality results to the clients within the prescribed deadline.
• Client requests and queries are to be addressed timeously.
• Execute in-depth presentations to clients on an ​ongoing basis.​
• Sales of GfK products to existing and potential clients:
• You are required to sell a portfolio of GfK Products and Services to retail clients as identified by the Retail Director.​
• Recruitment:
  
  • You are required to recruit a stipulated number of retailers onto the GfK panel within specified areas of responsibility.
  • Retail raw data quality:
  • Ensure all retailer raw files delivered by your key clients are of high quality as outlined by the Retail Director.
  Data in:
  • Ensure that all retail partners you are responsible for deliver their sales figures on an ongoing basis within a prescribed timeframe as stipulated by the Retail Director – this can be achieved through continuous contact with retail partners & relationship building

Requirements:

• Strong Sales and Negotiation Skills
• Customer service/Key Account Servicing
• Analytical and structured
• An eye for detail
• Excellent communication skills
• Public speaking experience an added advantage