Valuator Used Commercial Vehicles at Mercedes-Benz

Job description

Objective Of The Job

Mercedes-Benz SA Used Commercial Vehicles (TruckStore) is looking for a Valuator. The main objective is to assist the pre-owned Sales Manager in all aspects of the operation of the pre-owned department, with particular emphasis on asset management and procurement, by accurately valuating and purchasing trade-ins as well as trade vehicles ensuring maximum return on investment and optimum customer satisfaction in compliance to the Company's Integrity & Anti Bribery Codes, Conflict of Interest Policy and S.H.E.Q requirements and to perform delegated S.H.E.Q tasks and duties and to inform superior about deviations.

Main Tasks:

• Ensure that valuation forms received from sales people are accurately and fully completed
• Test drive vehicle to check for any mechanical defects
• Complete a visual check of the entire vehicle and assess if damaged
• Calculate an accurate value based on TruckStore standards
• Consult trade sources if necessary for advice
• Consult current and old databases as well as internet and other sources
• Consult regularly with Sales Manager on all matters in this process
• Inspect vehicles upon arrival to ensure compliance with original appraisal and pass for payment approval or not.
• Asset Management/Stock Sourcing
• To provide assistance to management on the following:
• Maintain optimum stock levels in line with company benchmarks
• Assist to ensure appropriate stock mix to meet the requirements of the market
• Remain current with regard to reconditioning costs and ensure activities are aligned
• Maintain database of customers who have accepted appraisals and that have not yet arrived
• Ensure that no decisions on stock sourcing/stock mixing are made without written approval from management.
• Administration
• Capturing of all information on the TruckStore template.
• Obtain approval from according to the DOA (delegation of Authority).
• Information sharing with all relevant shareholders i.e sales person, customer, workshop management, sales management.
• Keep an accurate record and storage system for monitoring, tracking and follow up of all vehicle evaluations.
• Customer Care
• Ensure all interaction with customers are conducted professionally
• Attend to walk-in customers and telephonic enquiries promptly and efficiently
• Ensure the implementation and monitoring of appraisal control systems according to TruckStore procedures.
• Self-Development
• Taking personal responsibility for learning and development through a process of assessment, reflection and actioning. This can include both on and/or off the job training. This also includes the sharing of learnings with team.

Critical Knowledge

• Commercial Vehicles technical knowledge
• Product specification and features (Truck segment)
• Competitor analysis and trends and
• Industry knowledge and product introduction
• Knowledge of relevant legislation, SABS and NDoT
• Project Management Principles and MS Office

Skills

• Verbal & Written communication
• Presentation and analytical
• Planning and organising
• Negotiation and problem solving
• Strategic thinking

Attributes

• Action and Results Orientation
• Professionalism
• Customer Service Orientation
• Accountability
• Diversity and Emotional intelligence

Experience

• 3-5 years’ experience specialised field.
• All Qualified Applicants Will Be Considered, However The Following Will Apply

Mercedes-Benz South Africa is proud to be an equal opportunity employer.

Foreign nationals must qualify for a work visa/permit as per the provisions of the Immigration Act 13, 2002.
Division’s Employment Equity Plan in terms of the Employment Equity Act, No 58, 1998.
Code of good practice on the employment of people with disabilities.

Only applications submitted online www.mercedes-benz.com/careers or www.daimler.com/career will be considered.

Applications sent by email WILL NOT be considered. Email address is provided for query purposes only.

IMPORTANT: For an optimal selection process, please attach all relevant documents.

Closing date is 01 June 2017.