Automotive Warranty Specialist at MSX International

Job description

We are looking for an Automotive Warranty Specialist based in Pretoria, to provide Dealer Network with technically competent warranty support in line with the manufacturers processes and perimeters.

Duties and Responsibilities

• To support a well-known OEM with dealer warranty support
• To ensure a fast and effective turn around for dealers clients
• Responsive and responsible for maintaining the defined warranty parameters of the OEM through the dealer network
• Ability to understand trends and to communicate internally across various departments
• Report generation

Competencies and skills required

• Process driven
• Well-spoken with excellent communication skills
• Ability to communicate across all levels of management
• Warranty experience and understanding a must
• Excellent use of office programs such as word, excel and outlook
• Ability to work under pressure
• Automotive technical understanding is a plus
• Well-spoken with excellent communication skills
• Strong interpersonal skills
• Articulate and focused
• Target driven
• Fluent in English & Afrikaans
• MS Excel, MS Word, MS Outlook, PowerPoint
• Excellent telephone and communication skills
• Ability to work under pressure
• Well-spoken and attitude

Qualification

• Trade test not a must but is preferred
• Matric essential
• Tertiary degree

Experience

5 to 10 years post qualification experience in Aftersales

MSXI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.