Underwriting Quality Assurance Officer at TAL

Job description

We are excited to have established a new Underwriting and Operations team in Cape Town and to ensure our team is providing the best customer experience we have newly created position for an Underwriting Quality Assurance Officer to join us.

Reporting to the General Manager International Life Solutions, this role is responsible for the monitoring of the quality and customer experience provided by our Underwriting team. By identifying training needs, reviewing feedback and providing reporting to internal business partners, you will contribute to the delivery of high standards and practices in order to maintain a profitable risk portfolio for TAL.

To be successful in your application we are looking for the following skills and experience:

• Minimum 10 years underwriting experience gained in an environment requiring development of new and innovative approaches
• Strong medical and financial underwriting skills and qualification
• Good working knowledge of professional standards and codes
• Proven ability to work in cross-functional teams
• Strong customer focus

Here at TAL we offer a workplace that’s inclusive and flexible, supporting our people with options that let them make the most of their careers. We don’t just say it; we do it.

We know it’s the people we work with and experiences we share that make work meaningful and fulfilling, and we’d love for you to be part of it.

You don’t have to be an artist, adventurer, doer or dreamer, but it really helps.