TC Service Technician at Aggreko

Job description

Purpose of the Job

To maximize availability and performance of rental assets.

Job Accountabilities/Key Responsibilities

• Minimise equipment under repair & awaiting inspection.
• Comply with Aggreko servicing schedules and procedures.
• Ensure all equipment is prepared for hire in compliance with Aggreko ‘Green Card’ procedure.
• Ensure all work performed reports are approved by client (on site) and are legibly produced.
• Ensure immediate response and minimal disruption to clients requirements.
• Ensure good housekeeping of work area and service vehicle.
• Maintain a minimum spares level in service vehicle as per procedures.
• Effective troubleshooting to minimise downtime and unnecessary repair costs.
• Customer satisfaction externally & internally.
• Compliance to QHSE & ISO 9000 Policy and Procedures.
• Compliance with 24 hour call – out policy.
• Reporting all utilised stock items form depot stores.
• Ensure all installations are carried out to Aggreko service manual standards.
• Ensure quality of workmanship to maintain and enhance performance of equipment
• Reporting on competitor activity visible on customer’s site(s).
• Maintain and enhance relationships and communication on site with client.
• Report any fuel spills, incidents or issues within the policy of QHSE.
• Commitment and involvement to Orange Excellence
• Aggreko place a strong emphasis on health, operational safety and environmental protection. It is a requirement and moral obligation of each employee to be actively committed and accountable for compliance to the Aggreko Health, Safety & Environmental policies, operating procedures and compliance to local legislation.

Person Specification/Job Requirements

• Recognised qualification of Electrical and/or Mechanical Engineering.
• Good command of English language, spoken and written.
• Current driving license

Desired Skills

• Good Communication skills - must be able to complete reports legibly
• Effective troubleshooting capability.
• Ability to read electrical drawings.
• Possession of driving license essential.
• Ability to work in a team environment, but also on own initiative.
• Previous Experience with Cummin/Iveco/Scania Diesel Generator engines/Temperature Control equipment
• Preference to candidates with Chillers and Coolers and HV experience.

Desired Behaviours

• Drive for results – a deep seated inner desire to compete against standards of excellence and achieve “step changes” in business results.
• Task Completion – reliable, committed to completing tasks.
• Resilience – persistent, positive and self reliant.
• Accountability – drives outcomes by taking personal responsibility.
• Customer Focus - understands the importance of customer needs, whether internal or external, focuses on responding to them and develops relationships.
• Working together with others – relates to people, engages and builds relationships.

Key Role Interactions

External suppliers, Customers/Agents, Hire Desk Controller, Sales Engineers