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  • Posted: Jun 21, 2017
    Deadline: Jun 30, 2017
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    SMEC, a member of the Surbana Jurong Group, has a reputation for technical excellence and is ranked among the world's top engineering design firms. Joining forces with Surbana Jurong in August 2016, we have extended our service offering to provide global consultancy expertise in urban, infrastructure and management advisory. A progressive company, we have ...
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    Junior IT Support

    Job description

    The Role

    PRIMARY POSITION PURPOSE

    Regional IT Support at SMEC Cape Town

    REPORTS TO

    Senior IT Manager

    KEY RESPONSIBILITIES

    With a minimum of 1 years’ experience, you will play a key role in:

    • Installing and configuring computer hardware operating systems and applications
    • Troubleshooting system, computer and network problems and diagnosing and solving hardware/software faults.
    • Providing support, including procedural documentation and relevant reports
    • Ensuring successful backups of data
    • Ensuring printers are in good running condition and enough supplies are available
    • Staff/Customer support
    • Setting up new users' accounts and profiles and dealing with password issues
    • Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
    • Maintaining computer systems
    • Working continuously on a task until completion (or referral to third parties, if appropriate)
    • Replacing parts as required

    QUALIFICATIONS, SKILLS AND EXPERIENCE REQUIRED

    • Relevant IT qualification
    • 0 - 2 years working experience in domain environment will be advantage
    • Active Directory
    • A+ and N+ or relevant qualification.
    • MS Office 2007/ 2010/ 2013
    • MS Server 2003/ 2008/ 2012

    Only candidates who meet the above minimum requirements will be considered. Details of the package on offer will only be shared with shortlisted candidates.

    Please forward a copy of your CV with your application. Only applications which include a CV will be considered.

    Closing Date: 30 June 2017

    Method of Application

    Interested and qualified? Go to SMEC on www.linkedin.com to apply

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