Cash Collections Manager at SAP

Job description

Requisition ID: 153627

Work Area: Finance

Expected Travel: 0 - 10%

Career Status: Management

Role Description

The SAP Global Cash Collections organisation resumes ownership of the company's trade receivables. The main focus is reduction of DSO and improvement of cash-flow by driving timely settlements from customers using standardized processes and tools. The organisation will engage with other relevant departments within the company to resolve discputes and inform about necessary impairments. It provides timely and relevant reporting and support projects. The manager is responsible for the A/R functions of the relevant legal entity of the region. He/ she overlooks the team and provides guidance and support, interacting with all levels of management ensuring appropriate degree of awareness with regards to potential risks to SAP

Key areas of responsibility and tasks

• Implement and drive achievement of targets and KPIs for the team and region in line with global requirements
• Supervise local team and provide guidance
• Lead team on local and/or regional level
• Adherence to A/R relevant parts of the Corporate Guidelines
• Roll-out and monitoring use of GCCO processes and tools
• Perform monitoring and collection of receivables including overdue receivables
• Support investigations of billing discrepancies and their resolutions
• Work closely with both internal & external customers to expedite the collection efforts
• Investigate A/R impairments and overlook sufficient level of risk coverage in A/R
• Responsible for presentations to senior management
• Escalate to management team any problem that holds the collection process to flow
• Follow SAP processes and use application tools available in ISP
• Support Ad-hoc queries

Competencies And Skills

• Accounting and collections knowledge
• Customer focus approach
• Excellent Communication skills (verbally and written)
• Monitoring of payment behaviour of customers
• Ability to work under pressure
• Understanding of SAP´s goals and strategy
• SAP Employee Competencies
• IT Principles & data security
• Partner & Third Party Engagement
• Reliable and quality-oriented worker
• Results Driven
• Self-Development
• Teamwork & Collaboration
• Operate SAP Financial Processes & Systems
• Analytics capabilities
• Good problem solving skills are required
• Must be a well-organized and self-starter with "can do" attitude
• People manager skills
• Innovative thinking and developing the process and tools
• Strategic thinking
• Analytical thinking
• Able to support and motivate a team
• Business acumen

Experience Required

• Working experience within a finance related field preferred (min 5 years)
• Experience in managing teams and/or projects
• Experience with virtual teams within a global organization
• Intercultural sensitivity required
• Fluent written and spoken English

Education

• Successfully completed University Degree / MBA
• Accounting or related field of knowledge is required